Marketing Associate at WELL Health, Inc.

| Greater LA Area
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DESCRIPTION

WELL is a fully integrated patient communication platform that enables enterprise health systems, private practices, and vendors to communicate with patients securely across any channel, including text messaging, email, telephone, and live-chat.

With WELL, patients receive all of their healthcare communication from one trusted source — their provider. The platform empowers service representatives to seamlessly converse with patients in real time, ensuring patients feel heard while driving staff efficiency and increased revenue.

Founded in 2015, WELL is based in Santa Barbara, California and was recently rated the category leader for Patient Engagement Software by G2 Crowd. WELL serves many of the country’s leading health systems and powers best-in-class experiences for more than 7,000 healthcare professionals and 5 million patients nationwide.

WELL Values

  • Work to win: We’re constantly pushing ourselves to be the best we can. We value hard work, smart decisions, and a will to dominate our marketplace.
  • Deliver with passion: We love what we do. We’re driven by our passion, determination, sense of urgency, and the burning need to change healthcare for all patients. 
  • Play as a team: We’re built on trust. We’re growing this company together, sharing wins and losses, and holding each other accountable. 
  • Pursue growth: We will always be learners. We take steps to continue growing, learning, and sharing the knowledge we have with others. 
  • Make it better: We’re surrounded by opportunities for improvement. When we see a problem, we take ownership, propose a solution, and make it happen.

Role Summary

The Marketing Associate will have an immediate impact on a hyper-growth tech startup by supporting the marketing and sales teams. This role is perfect for a jack/jill-of-all-trades looking for a hands-on opportunity to learn, grow, and eventually become a B2B marketing expert.

WELL is seeking someone with strong technical aptitude and the flexibility to juggle changing priorities across website, marketing automation, search engine optimization, PPC, organic and paid social, analytics platforms, etc. The Marketing Associate possess a unique blend of project management, business management, data analysis and reporting skills, strong team spirit, and industry passion. They understand SEO/SEM, advocate for SEO/SEM best practices, and implement strategic plans to improve existing practices.

The Marketing Associate will report to the head of marketing, but will work on teams with stakeholders across the company.

Your Day-To-Day

Channel Management

  • Create and monitor search and display advertising campaigns in Google Ads.
  • Add/manipulate content on the website and blog.
  • Post organic and paid social channels (LinkedIn, Facebook, Twitter).
  • Populate and monitor social calendar, events calendar.
  • Create and monitor email campaigns.

Project Management

  • Manage the creation of new assets, gathering buy-in from stakeholders inside and outside of the company, while adhering to deadlines. 
  • Track the use of existing assets and look for opportunities to refresh designs.
  • Ensure brand consistency for assets across channels.

Requirements

  • BA/BS in Marketing, Communications, or equivalent
  • 1-2 years experience in SAAS/B2B marketing
  • Self-motivated, driven individual who takes full ownership of solving problems
  • Experience in a high growth/entrepreneurial/start up environment, or marketing agency experience
  • Demonstrated skill with Adobe CS (Photoshop, Illustrator, InDesign, etc.)
  • Familiarity with G-Suite and WordPress
  • Strong writing skills
  • Santa Barbara local hire only

Ideal experience with the following platforms:

  • Wordpress
  • Google Analytics
  • Google Ads
  • G-Suite
  • Powerpoint
  • LinkedIn/Facebook/Twitter
  • Pardot
  • Salesforce

BENEFITS

  • Full Health Benefits (Medical/Dental/Vision)
  • Generous equity package
  • Unlimited Vacation / PTO
  • Located in the heart of downtown Santa Barbara
  • Monthly commuter stipend
  • Fantastic company culture
  • Frequent happy hours and events
  • Stocked kitchen
  • Ergonomic desk setup
  • Dog friendly office
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • TypescriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • TypeORMLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • Nest JSFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • CodaManagement
    • Lucid ChartManagement
    • ZendeskManagement
    • WordpressCMS
    • PardotCMS
    • Adobe CMS
    • Google AnalyticsCMS
    • Google AdsCMS
    • SalesforceCRM
    • SalesloftCRM
    • MailChimpEmail
    • ZoominfoLead Gen

Location

With beautiful beaches, award-winning restaurants, and a thriving arts and music scene, Santa Barbara lives up to the hype.

An Insider's view of WELL Health, Inc.

What’s the vibe like in the office?

The WELL team is a group of lively, driven and hardworking individuals. There is always music playing and dogs hanging- making it truly enjoyable to come into the office. The environment is very collaborative and exciting. I feel valued and challenged every day- the 4pm beer from the office keg is always well deserved! 10/10 would recommend WELL!

Jess

Senior Account Executive, Mid-Market

What kinds of technical challenges do you and your team face?

As an integration engineer, I am exposed to working with different EHRs. Records kept by different facilities need to be interchangeable; the file formats and structure need to be consistent enough that they can be read by our software. I am always thrilled to use our tools in innovative ways to overcome the challenges of our healthcare IT industry

Stephanie

Senior Integration Engineer

What makes someone successful on your team?

WELL’s Sales Development Team is the foundation of our sales engine and secret sauce to the company’s incredible growth over the past few years. The most successful reps are hungry and creative. They exceed pipeline targets, crush activity metrics, and most importantly - elevate the team around them.

Tom

Senior SDR Manager

What is your vision for the company?

The average American spends more than $10K a year on healthcare, but customer service in medicine is rated the third-worst of any industry. We’re going to change that, giving patients delightful experiences, freeing the industry from clunky, obsolete communication practices, and making healthcare easier and more accessible—for everyone.

Guillaume

CEO

What are WELL Health, Inc. Perks + Benefits

WELL Health, Inc. Benefits Overview

Fantastic company culture – frequent Zoom company events (Lunch & Learns, trivia, yoga, etc.) and daily fun brought to you by many creative Slack channels.
Workplace groups – company committees available for all to join (Diversity & Inclusion and Workplace Engagement).
Learning and development – frequent events and tools available to help our employees #PursueGrowth.
Career mobility – we promote from within and have opportunities for employees to transfer between teams.
MacBook Pro provided
Unlimited vacation/PTO
Generous equity package
Full health benefits – medical/dental/vision

Santa Barbara office perks:
Dog-friendly office – furry friends welcome!
Fully stocked kitchen with healthy (and unhealthy) snacks and drinks – kombucha and beer on tap, Bubbly Water dispenser, endless coffee, and Bagel Mondays.
Monthly catered lunches, raffles, and team outings, along with frequent happy hours.
Inviting work space – open floor plan, light-filled space, Sonos-friendly, and standing desks.
Located in the heart of downtown Santa Barbara with a parking lot on site.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
WELL offers stock options through its equity grant plan that vest over a four-year period with a one-year cliff.
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Flexibility if employees want to volunteer during normal business hours.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Foosball, Video Games, Darts.
Stocked Kitchen
Happy Hours
Parking
We offer employees free on-site parking in our lot, and a parking subsidy for when the lot is full.
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Lunch and learns
Lunch and learns are hosted once per month! Specialists are brought in to discuss diversity, wellness leadership and a variety of other topics.
Cross functional training encouraged
Promote from within
Time allotted for learning
Customized development tracks
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