Lead Content Marketing at Zest AI

| Greater LA Area
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Our ideal new team member will have the ability to grasp and translate technical capabilities into a story that resonates with our target customers through compelling content creation. You are deadline driven and have a talent for maintaining a steady drumbeat of content production, switching quickly between learning and creating. You know words are only part of the story and are adept at combining text with visuals and other media. You are eager to dive into a complex space and shape the way people see and hear our product promise through content that attracts, inspires, educates, and engages our target market.

In this role you will:

  • Be a trusty translator to find the right way to engage the right person at the right time while maintaining brand voice and product promise consistency
  • Become our growing sales team’s new best friend by delivering the content and insights they need to be successful, like fresh outreach messaging, new sales collateral, infographics, and industry reports
  • Steward our customer experience with polished, informative content across the customer lifecycle, keeping our customers in the know and impressedHelp our customers tell their stories of success for authentic customer reference
  • Collaborate with design, corporate communications, and demand teams to manage creative production and timelines for campaigns
  • Partner with marketing operations to measure, test, and optimize campaigns and content towards business goals to drive demand
  • Develop your content marketing skillset and teach others through collaborative participation as part of a supportive marketing team

We are looking for:

  • 5+ years content marketing experience delivering highly successful content programs, with a focus on B2B marketing
  • Experience developing content for owned, organic, and paid media with working proficiency in basic design principles, tools, and channel specifications
  • An eagle eye for detail and intense pride in polished proofreadingMust possess an understanding of media metrics and ability to build compelling stories with data
  • Superior written and verbal communication skills with the ability to create effective messaging and tell compelling stories about our products and business to any audience – whether it’s our consumers, internal team, or industry at large
  • Familiarity with software solutions for content management across stakeholders, such as CMSs and Knowledge Bases

Perks and benefits:

  • People – the best part of Zest
  • Robust healthcare plans, matching 401K and unlimited vacation time
  • Weekly company wide “all hands” meetings 
  • Virtual weekly happy hours, sometimes casual and other times with a focus around topics like racial discrimination and LGBTQ+ history
  • Employee care packages to make WFH more enjoyable

About Zest AI:
Here at Zest AI, we’re leveraging the power of machine learning and big data to challenge the traditional method of credit underwriting. Lending institutions apply our product – Zest Automated Machine Learning (ZAML) – to better assess decisions on loan portfolios; which in response increases revenue, reduces risk, and automates highly regulated compliance measures within fin-tech. 
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Technology we use

  • Engineering
  • Sales & Marketing
    • PythonLanguages
    • RLanguages
    • FlaskFrameworks
    • TensorFlowFrameworks
    • KerasFrameworks
    • MySQLDatabases
    • RedisDatabases
    • SalesforceCRM

Location

The Tower at Burbank

An Insider's view of Zest AI

How would you describe the company’s work-life balance?

We're committed to providing value and great work. This commitment is built upon a strong foundation of communication and collaboration, shaped by one’s personal working-style preference. We're able to create a flexible work environment through this understanding and we’ve been able to accomplish great things and enjoy remarkable success to date!

Sean

VP of Data Science

How do you collaborate with other teams in the company?

Some of the best ideas for my team have come from family style lunches with a diverse group of coworkers. Our open office space allows unfettered access to everyone in the company, and when you couple that with reasonable confidence that you’re surely not the smartest person within earshot, cross-functional collaboration at Zest is just status quo.

Jose

VP of Technology

How has your career grown since starting at the company?

Zest provides employees a lot of autonomy to explore areas that pertain to career growth. Decisions are made collectively, based on employees' preferences and company's needs. Since joining within a year, I've been able to play a key role in critical company milestones and progress my career into leadership development.

Jackie

Senior Data Scientist

How do you empower your team to be more creative?

The first step is to create a safe space where we encourage new ideas and give feedback to improve along the way. So I try to encourage transparency and I try to show my team that their input is valued. When people know that they can share their ideas, and that behavior is rewarded and reinforced, they’re more likely to be thoughtful and creative.

Jay

CTO

What are Zest AI Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
ZestFinance’s wellness program provides free yoga classes, an onsite gym, unlimited vacation plan and generous family leave to keep employees happy and healthy.
Onsite Gym
ZestFinance has a state-of-the-art fitness center with cardio equipment, weights, and fitness classes.
Team workouts
Zest employees participate in weekly HIIT, cardio, and strength training group workouts.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Zest’s 401(k) retirement plan matches an employee's contributions up to 4% of their annual base salary.
Company Equity
Zest’s equity plan allows employees to share ownership and achievement in our company.
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
ZestFinance offers a completely flexible schedule outside of core hours. Our experienced team can build market-leading systems – without working 15-hour days in the office.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
ZestFinance’s unlimited vacation policy gives employees the flexibility to travel and take time off.
Generous PTO
Paid Volunteer Time
Paid Holidays
ZestFinance offers all employees paid time off to observe all major holidays.
Paid Sick Days
Zest offers unlimited paid sick days.
Perks & Discounts
Casual Dress
ZestFinance’s casual dress code includes jeans, t-shirts and flip-flops every day of the week.
Commuter Benefits
To help reduce their carbon footprint, Zest reimburses employees for their monthly Metro cards.
Company Outings
Each team has quarterly offsite outings like go-kart racing, paint & sip, and museum trips. In addition, we throw company-wide holiday parties.
Free Daily Meals
Zest provides healthy, delicious catered lunches every day from some of LA’s best restaurants.
Game Room
At Zest, we’re all about starting a little friendly competition with video games, ping pong, gigantic jigsaw puzzles and game nights.
Stocked Kitchen
Zest offers a fully stocked kitchen complete with all the snacks and coffee needed to fuel your day.
Some Meals Provided
We provide free breakfast on Monday, Tuesday, Wednesday, Thursday, Friday. Employees get free lunch on Monday, Tuesday, Wednesday, Thursday, Friday.
Happy Hours
Zest hosts a company-wide happy hour every other week in our in-house bar.
Parking
Zest employees don’t have to worry about parking - we provide free parking in a secure garage.
Pet Friendly
Zest is proud to be a dog friendly office.
Relocation Assistance
Fitness Subsidies
Zest provides onsite gym memberships for those who choose to participate.
Professional Development Benefits
Job Training & Conferences
Zest offers a wide range of programs including management and leadership development, along with an annual budget for attending conferences and tuition reimbursement.
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

People – the best part of Zest
Robust healthcare plans, matching 401K and unlimited vacation time
Dog friendly office with lounge areas, video games and board games
On-site gym with fitness classes
Daily catered lunches from LA’s top restaurants and fully stocked kitchen
Company happy hours, social events, outings and much more!

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