Interactive Account Manager

| El Segundo

Description

Named as one of LA's Best Places to work in 2018, Prodege, LLC, an internet and media company that is dedicated to “creating rewarding moments” for its members by rewarding them with more than $700 million in cash and free gift cards since inception. Prodege is comprised of four consumer brands — Swagbucks, MyPoints, ShopAtHome, and InboxDollars— which deliver engaging content and valuable rewards to more than 100 million members worldwide. Prodege's complementary suite of business solutions helps brands boost engagement with consumers by making it easy to gather insights, listen to their audience and gain further exposure to drive brand loyalty.

We're currently seeking an Interactive Account Manager to work with and support our dynamic sales team.

As our Interactive Account Manager, you will:

  • Maintain strong relationships with current clients, provide client support, renew and grow the account base.
  • Review data provided by Prodege’s merchants for accuracy and conformity to requested specifications.
  • Coordinate campaigns from inception to live environment.
  • Manage multiple stages of production timeline.
  • Identify, reconcile and resolve discrepancies of incomplete information or assets.
  • Be responsible for development, completion and processing proposals/specs.
  • Be the central communicator between all stakeholders taking campaigns from inception through completion and reporting successfully.
  • Understand client objectives, improve campaign success by analyzing campaign and effectively communicating optimization recommendations to maximize account growth and retention.
  • Work closely with internal teams to ensure that all contractual obligations are being met with respect to client needs and expectations.
  • Provide marketplace feedback and competitive intelligence to internal groups to improve and enhance product offerings.
  • Work cross departmentally for issue resolution when needed
  • Deliver excellent customer service and maintain high client satisfaction levels
  • Respond to client inquiries in a timely manner

You will have the following qualifications:

  • 3+ year experience at interactive agency or equivalent
  • Able to execute interactive marketing strategies
  • Demonstrated record of success in account management with proven ability to renew and grow existing accounts
  • Superior verbal and written communication skills
  • Exceptional negotiation skills
  • Must be detail oriented and possess strong analytical skills
  • Excellent organization and project management skills
  • Ability to think creatively and sell strategically
  • Thrive in a fast-paced environment
  • Works well independently and in a team environment
  • Must have superior prioritization and multitasking skills
  • BA/BS degree preferred
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • ConfluenceManagement
    • JIRAManagement
    • SendGridEmail

Location

Prodege is located in the heart of El Segundo with easy access to freeways, LAX, great restaurants, and the beautiful beaches of the South Bay!

What are Prodege LLC Perks + Benefits

Prodege LLC Benefits Overview

Prodege offers a variety of comprehensive and competitive health, dental & vision plans for our employees and their covered dependents to best meet their individual health care needs. We also offer on-site wellness programs that include free biometric screening as well as other health and wellness discounts.

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Medical and Dependent Care FSA plans helps our employees with qualified out-of pocket expenses with pre-tax contributions up to the allowable annual IRS maximums. We also offer a Transit FSA plan.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
We know how important saving for the future is and offer a comprehensive 401(k) plan.
401(K) Matching
Company Equity
We believe that each employee plays a significant role in the success of Prodege and offer equity to employees.
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
You name it, we've got it (or we'll get it)!
Some Meals Provided
Prodege offers free, catered lunch (with a variety of options such as Kosher, vegan, vegetarian, Paleo and gluten free) and a fully stocked kitchen with an abundance of beverages and healthy snacks.
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Promote from within

Additional Perks + Benefits

Competitions and team off-sites, remodeled office space, treadmill and bike desks, monthly birthday celebrations, anniversary and new hire celebrations, employee recognition programs, generous time off and much more! We also provide a quarterly charitable giving allowance to each employee so that they can donate to a charity of their choice.

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