Head of of Global Community Engagement (Crypto / Blockchain)

| Santa Monica

The Head of Global Community Engagement is responsible for leading, building, managing and executing the crypto/blockchain community strategy for WAX.io. This includes moderating and monitoring crypto/blockchain forums, designing community engagement programs and reporting community issues. This person will have working experience, or passion for the crypto/blockchain space.

The objective of the Community department is to create and grow communities that increase brand awareness of WAX.io and OPSkins. Ensuring content is frequently distributed to our target audiences in an effort to engage, grow, and educate the community through a combination of content created by the Content department, UGC, and repurpose existing content.

Responsibilities:

Community Engagement:

  • Develop the global Community Management strategy and work with the Community team to execute content across all social platforms.
  • Lead a team of Global Community Managers and Volunteer Community Moderators
  • Enhance the WAX brand, grow the global community, and establish WAX as the go-to crypto for the digital items trading space.
  • Engage with community influencers
  • Engage with the community on non-company forums like other subreddits (r/cryptocurrency), Telegram groups.

Data/Metrics:

  • Establish reporting metrics and process to analyze data and make improvements as necessary

Content Repurposing:

  • Modify existing web content for use to promote our brands to provides a constant stream of content
  • Examples include videos/video clips, memes, articles, retweets, news, and other media

User Generated Content:

  • Campaigns to encourage the creation of UGC (ie: Bounty Program)
  • Contests/Competitions

Events Coverage (overlaps with Content department):

  • Extensive coverage showcasing our attendance in industry events
  • Coverage of non-attended events

Physical Meetups:

  • Create the framework for regional meet ups through the use of ambassadors à la Hashgraph

Social Media:

  • Facebook, Twitter, Reddit, Bitcointalk and other relevant forums, Telegram, Steam group, Discord, Weibo and other regional social media channels

Requirements:

  • Bachelor’s degree or equivalent experience
  • 7 + years of community management and social media management experience within games, or tech industry. Crypto and/or blockchain space preferred.
  • 1+ year of professional experience within the Crypto / Blockchain (enthusiasts will be considered)
  • Experience managing a team of global Community Managers
  • Some travel required
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Location

Located at Third Street Promenade with nearby shopping, restaurants, bars, movie theaters, and the Metro Expo Line.
1207 4th Street, Santa Monica, CA 90401

Insider's spotlight

What are some social events your company does?

Costa Rica. Vegas. Bahamas. Our company offsites are amazing and really let you know your co-workers.

Brent

Director, Product Marketing

What is your vision for the company?

When Lambo? When Moon?

Jason

CFO

What projects are you most excited about?

We are the largest ecommerce company in the world that accepts cryptos. So we actually know a lot about the consumer behavior of owning and depositing cryptos. When people say there's no use case for cryptocurrencies other than speculative holding, I say, 'Yeah, well you don't know our industry.'

William

CEO

What are OPSkins Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Parking
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