Omaze is a fundraising platform that has raised over $150M to support charities to date by offering people the chance to win once-in-a-lifetime experiences and prizes. Omaze is on a mission to dream the world better, both for our customers and for the charities that we support in our work every day. Omaze winners have gone to Lake Como with George and Amal Clooney, received Pope Francis’ Lamborghini, lived in Europe for a month, or even received $1M cash. Meanwhile, Omaze experiences have helped build a children's hospice center in the UK, a community hub assisting the homeless population of LA, and solar water farms in multiple countries around the world. 

Omaze was named Fast Company's 2020 Most Innovative Companies and Forbes’ 2021 Best Startup Employers in America. We’re on a path to disrupt the fundraising space and spread optimism at scale, and we’re expanding our exceptional team to help us get there.

Why You’ll Love Working at Omaze:

• Big Impact: You will be a part of a passionate team of world changers, dedicated to making a meaningful impact in the world. 

• Growth: Omaze is growing rapidly. If you’re excited about a high-growth, fast-paced environment, or about scaling something that’s never been done before, we’d love to talk to you. 

• Unique Culture: We live by our virtues. We believe in: we before me, growing together, taking ownership, spreading joy, and dreaming giant. 

• Perks: If raising millions of dollars every year to support charities isn’t a perk enough, we’re excited to offer unlimited PTO, summer Fridays, weekly meditation, and the opportunity to work with a phenomenal team that makes a global impact every day.

Who We’re Seeking:

We are looking for a seasoned consumer insights leader to join our team at Omaze! This is a unique opportunity to define the direction of the Insights Team at a company that is experiencing rapid growth. You will work closely with leadership and our Marketing, Product, and Merchandising/Experience teams to represent the voice of the customer and evolve our customer experience globally.  

You believe that insights and data are essential to driving effective strategy. You are a fierce advocate for customer needs and have hands-on experience using insights to drive significant product and brand outcomes. You think big picture, but remain dedicated to the details and execution of the work. You take care to lead a team that celebrates differences of opinion and diversity of thought.

What You’ll Do: 

• Develop and drive the Omaze research roadmap (including initiatives that fall into marketing research, prizing research and user research).

• Build influence with leadership and provide direction on how to incorporate insights and data into strategic decision-making.

• Be responsible for growing the Insights Team in sustainable ways, including continuing to define what research is at Omaze.

• Design and execute critical quantitative and qualitative research projects through partnership with agencies/vendors, and at times, conduct these projects yourself using internal platforms and tools.

• Be responsible for leading specific research initiatives, such as:

  • New market entry - helping Omaze grow internationally in a responsible way.

  • Reputation management - tracking brand awareness and perceptions of Omaze.

  • Prizing interest tracking - helping Omaze keep our finger on the pulse of our customers and continue to offer them dream prizes.

Our Ideal Candidate:

• 10+ years of professional experience in marketing research, consumer insights.

• Track record of leading multi-country research initiatives, comfort with global projects.

• Comfortable working in a fast-paced, dynamic environment where priorities can change rapidly.

• Exceptional communication and presentation skills.

• Experience advising senior management on insights from research and consumer trends.

• Skilled at translating complex topics and research findings into digestible, actionable insights.

• Experience managing a diverse set of stakeholders across multiple business lines (e.g. marketing, product, sales, etc.)

• Experience building relationships with agencies/vendors, managing them, and guiding them to ensure results are as relevant and actionable a s possible.

• Experience moderating 1:1 interviews or focus groups.

• Proven track record of guiding marketing and product teams to deliver consumer-led outcomes.

• Experience managing small teams, with a focus on coaching and collaborative learning. 

What to Expect:

• Competitive salary and benefits including medical/dental/vision insurance, 401k matching, fertility support, parental leave, mental health support, and employee stock options.

• Our office is dog-friendly (but for now we enjoy our furry friends over video calls).

• We're committed to putting the health of our employees first and are currently working from home. We offer a monthly stipend to support employees’ remote office set up and we continue to find creative opportunities to connect and socialize virtually.

• We actively seek out diversity of thought and experience to drive innovation. We welcome all backgrounds, identities, and perspectives and work hard to ensure that every Omazer can bring their authentic self to work at all times.