Email Marketing Specialist
Who We Are:
StackCommerce is the leading product discovery platform for publishers and brands. Our award-winning solution allows users to discover and purchase products on the publisher sites they visit daily. We provide 2500+ merchants and retailers with unmatched exposure through product listings and shoppable articles. For publishers, we power white-labeled e-commerce shops with on-site checkout for readers. We’ve helped over 1,000 publishers monetize with commerce, including Yahoo!, CNN, Hearst, Mashable, NY Post, TMZ, MarketWatch, and more.
The Role:
The Email Marketing Specialist role is responsible for ensuring the execution of our engagement strategies across on-site, email, sms, and notification channels. This includes creation of daily marketing campaigns, automated workflows, and transactional interactions. This role will report to the Retention Marketing Manager.
What You'll Do:
- Develop strategies that drive initial purchase conversion, increase repeat purchase and retention rates across the customer base
- Manage and execute multi-channel user acquisition and marketing strategies using our ESP, CRM, and other relevant tools
- Act as the subject matter expert of our product recommendation tool and be responsible for the on-going maintenance
- Perform end-to-end quality checks, ensuring content accuracy, functioning links/landing pages, assessing segmentation, and produce campaigns in a timely manner
- Build out and refine customer segmentation modeling
- Monitor the health of our multi-channel subscriber base and daily campaign performance
- Work with our ESP to monitor deliverability and address any potential issues
- Ensure utilization of best practices, technology standards, and all our email marketing efforts are in compliance with brand guidelines and spam regulation (CAN/SPAM)
- Edit and maintain documentation and training guides as directed
What You'll Bring:
- Bachelor’s Degree in Marketing, Communications, or related field
- 1-3 years of email marketing experience, preferably at an e-commerce company
- Understanding of email marketing infrastructures & technologies
- Comfortable working in HTML and experience using enterprise ESP
- Excellent attention to details and highly organized
- Excellent written and verbal communication skills
- Self-motivator/flexible/team player
- Able to work in a fast-paced environment with multiple projects
What to Expect:
- Intro Call: You’ll hop on a quick call with the hiring manager so we can get to know you better — and you can learn a little more about the role.
- Follow-Up Call: Chat with the Team Lead to get a broader picture of StackCommerce.
- Remote-Team Interview: You’ll be meeting with 5-6 team members on a video call. This is your chance to ask questions and see who this role interacts with on a daily basis.
- Technical Interview: We send over a quick exercise that challenges you to solve a problem in real time with our Marketing Manager. Get a feel for what you’ll be doing on a daily basis!
- Final Video Call: This is a great opportunity to get to know our COO or CEO over video.
- Offer: We send over an offer and you (hopefully) accept! Welcome to Stack!
Benefits + Perks:
As a company, we have a lot to offer for the right candidate:
- Competitive Compensation Package: Equity, 401(k) & Health Insurance
- Dream Setup: MacBook + 27” Thunderbolt display with any bells and whistles you need
- Super Flex Time: Run errands as needed, just get your stuff done
- Unlimited Vacation: Take time to unwind
- Learning Budget: Dollars towards eLearning courses, eBooks, and more
- WFH Office: Home office stipend and internet dollars to set you up for success
- Events: Weekly happy hours, company trips, team bonding budgets, quarterly company “Hack Days”, monthly birthday celebrations, and team culture events (even while remote!)
- When We’re Back at the Office:
- Location: Our office is on the beach in Venice…take a jog to clear your mind!
- Free Food/Drinks: Stocked cabinets and fridge at your disposal
Stack Highlights:
By the numbers...
- We’ve paid our publisher and merchant partners $150+ million and counting!
- We’ve been a profitable business from day 1.
- We work with 1k+ media publishers including Mashable, TMZ, CNN, NY Post, & others.
- We’ve been a ‘BuiltinLA Best Place to Work in LA’ for 2 years straight.
- We’re currently a fully-remote team with 110 teammates. Are you next?
StackCommerce is an equal-opportunity employer and all qualified applicants will receive equal consideration. If you’re passionate about your work, we’d love to hear from you!