Zwift
Zwift helps millions of people enjoy a more active life while having fun.
Long Beach, CA

Email Marketing Manager at Zwift

| Greater LA Area
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Who we are:

We are the fitness company born from gaming. And we’re on a mission to make more people, more active, more often. We make an at home training game that connects cyclists and runners with each other around the world. Launched from the sunny beaches of Long Beach, CA., the Zwift community is active in 195 countries and growing. We’re endlessly positive, relentlessly inventive, and always looking to improve. Sound interesting?

Who we're seeking:

As our Email Marketing Manager, you’ll play a fundamental role in our central marketing function by designing email campaigns and managing customer journeys through our email CRM programs. Customer IO, SendGrid, Simon Data is your playground. “Right people, right message, right time” is your mantra. And you love analytics, almost as much as you love bikes and running. If this is you, then shoot us a note! Zwift is looking for a super motivated person to fill the role of Email Marketing Manager at our global HQ in Long Beach, CA.

 
What you'll do:
  • Design and deliver our email program to meet Zwift business objectives for customer acquisition, reactivation and retention
  • Create, target, A/B test and measure email marketing campaigns against key audience cohorts 
  • Report weekly on email KPIs
  • Ensuring activity is optimized through the use of appropriate tools and methods and aligned to communication plans
  • Act as the internal traffic controller within Zwift Marketing, to harmonize the competing priorities for email promotion
  • Publish and coordinate email marketing calendar, request and manage assets, and develop briefs in coordination with the creative and brand team
  • Day2Day liaison with internal copywriters
  • Integrate eCommerce opportunities which delivers deeper customer engagement and increases average revenue per user
  • Have an on-going enthusiasm for making recommendations for improvement and optimization
  • Working closely with colleagues across departments to further to develop and refine a clear CRM strategy

What we're looking for:

  • 3-5 years relevant experience in email marketing
  • Expertise in email best practices, including segmentation, deliverability, copy and design approaches, CAN-SPAM, GDPR compliance, and list health
  • Strong analytical skills, understanding of A/B testing and holdout test methodologies, ability to draw conclusions from data and take action accordingly
  • Demonstrated project management experience with ability to indirectly manage and build consensus across diverse teams, including creative, engineering, and analytics
  • Excellent attention to detail and prioritization skills
  • Self-starter with high degree of motivation, ability to meet deadlines and to manage multiple projects
  • Working knowledge of sending campaigns through standard email service providers, basic HTML, email-centered CSS, and Excel.

Top 5 Reasons We Think You’ll Love It Here

  • Fast growing, dynamic environment. Your job will never get boring!
  • Awesome team of diverse individuals who love what they do
  • Full benefits package including employee bike program
  • Amazing office on the 18th floor with a killer view
  • Did we mention that we ride bikes and run at work?

Zwift LLC is an Equal Opportunity Employer. 

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Where we are

Zwift is working from home to ensure the safety of our employees. We are hiring remotely. We have beautiful offices for when it's safe to collaborate.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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    • JavaLanguages
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    • iosLanguages
    • androidLanguages
    • AngularJSFrameworks
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What are Zwift Perks + Benefits

Zwift Benefits Overview

Zwift takes great pride in the benefits and perks that we offer each member of the team. Highlights include: paid parental leave and modern family benefits, 401k with company match, pension, mental health support, fitness industry perks, and a Lifestyle Spending Account. The well-being of each Watopian (what we call our employees) and their families is essential.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
"Make it Fun" is part of our culture and we have some of the very best people helping to shape wellness activities, spacial care packages, employee engagement programs, and events for everyone.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Zwift is on a journey to embed diversity, equity, inclusion, and belonging into all that we do. It starts with awareness building and knowledge gathering. All employees have a 3 course leaning path.
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Zwift is excited to be launching ERG's in 2021!
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Summer Fridays Monthly Company Timeouts Lifestyle Spending Account Fitness Program
Onsite Gym
Team workouts
Mental Health Benefits
Employee Assistance Program(s) Support for every aspect of the parental journey Meditation App Membership(s) Paid Therapy Sessions
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Zwift provides 12 weeks paid parental leave for any of the following: Birth parent Non-birth parent/partner Adoption
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
12 weeks paid leave for primary caregiver adoption.
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Relocation assistance for qualifying job openings.
Fitness Subsidies
Fitness Budget for in-home equipment Lifestyle Spending Account Fitness Industry Perks
Home Office Stipend for Remote Employees
While we are all working remotely, Zwift allocates a monthly stipend to cover at home working expenses.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

There has been much investment in the well-being of the Zwift team. During the pandemic, and being remote, the company has adopted "summer Fridays" during the summer months and "monthly time outs" leading into the end of the year. Many companies are facing burned out employees and we are doing what we can to provide a culture that supports wellness.

An Insider's view of Zwift

What projects are you most excited about?

I’m super excited about all the game integrated features we’ll be releasing to the website. The ability to see all the rides I’ve gone on, share them with friends, and give people ride ons!

Jason

Senior Software Engineer

How do your team's ideas influence the company's direction?

Captivating your audience requires creative technology, which pushes the envelope. With the reward comes risks, and at Zwift our QA team partners with the creatives and development teams to mitigate these risks while keeping the creative vision alive

Brittany

Director of QA

How do your team's ideas influence the company's direction?

Being a part of the People Experience team, I feel fortunate that the programs, tools and resources that we are building have a direct impact on each employee and their family. We are chasing a vision to create an inclusive, data-driven, supportive, winning culture that will enable our teams to do their best work and have fun while doing it.

Vanessa

Director, People Experience

Jobs at Zwift
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Greater LA Area
2 weeks ago
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Social Media Creative

Zwift
Greater LA Area
2 weeks ago
You are an innovative and self-motivated social media creative who can create original content, photography, video, and multimedia to drive brand love and engagement. If developing shareable, impactful video and design work is your thing, let’s talk; if you’re into cycling, or running, or triathlon or just a sports fan, we want you here. We promise a career experience that’s fast paced, very diverse, hard work… but loads of fun!

Software Engineer, Web

Zwift
Remote
2 weeks ago
Seniority Level: Mid-Senior Location: Remote  About the role and about You: As a Software Engineer, Web, you will be working to improve the onboarding experience for our customers.  Onboarding new customers is a non-trivial problem as new customers learn what Zwift is, what they need to Zwift, and help in walking through the steps to get set up and become an active customer.  You will collaborate in cross-functional teams including teammates from

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Zwift
Remote
2 weeks ago
Seniority Level: Mid-Senior Location of Position: Long Beach, CA. or US Remote About the role and about You: We are on an exciting and accelerated journey to making More People, More Active, More Often and looking for a Contract Recruiter (known as a Talent Engagement Partner at Zwift) to focus on hiring talented individuals who will play an integral part of supporting that mission. You will own, drive, and deliver the candidate lifecycle for

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Greater LA Area
3 weeks ago
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Remote
3 weeks ago
Seniority Level: Mid-Senior Location: Long Beach, CA. or US Remote (in select states) About the role and about You: Zwift is looking for a dynamic, highly adaptive Game Tools Engineer to join our growing Tools and Pipeline team. You will help architect and engineer our game tooling as well as drive insight and implementation of continuous delivery and integration features. You'll also have the opportunity to work cross-functionally with designers

Software Engineer, Release Engineering

Zwift
Remote
3 weeks ago
Seniority Level: Mid-Senior Location: Long Beach, CA. or US Remote (in select states) About the role and about You: As a Release Engineer, you will be working with our Game Subscription teams to support releasing their products, including the core Zwift App and its mobile companion counterpart, Zwift Companion.  These products exist across PC, Mac, mobile, and AppleTV platforms.  You will be responsible for the build pipeline for release

Cloud Engineer

Zwift
Remote
3 weeks ago
As a Senior Cloud Engineer, you will be working together with a high performance team to improve and maintain the tools that monitor, maintain, provision, setup, configure and deploy the different stacks, layers and nodes of the Zwift Server Platforms. You will report to the Cloud Team Lead. We're looking for highly motivated engineers with a passion for technology and great problem solving abilities. 

Product Marketing Manager

Zwift
Greater LA Area
3 weeks ago
Seniority Level: Mid to Senior Location: Long Beach, CA. About the role and about YOU: We’re looking for a top-notch Product Marketing Manager.  You’re the type of person who lives and breathes the finer points of the Zwift experience, is passionate about training and sharing your knowledge through integrated product marketing campaigns. You position product news and content in compelling ways to drive feature adoption and in-game engagement. 

Senior Technical Recruiter

Zwift
Remote
3 weeks ago
You will own, drive, and deliver the candidate lifecycle for our Game team. You are not a transactional recruiter, but someone who looks at talent engagement through a consultative lens. You will partner with the Engineering organization and will have exceptional analytical skills, high EQ, strong communication skills, and extensive experience hiring game developers, architects, and designers. You are someone who thrives in fast-paced, ambiguous environments and likes to optimize process through constant iteration as well as building from the ground up. You are a self-starter, a team player, and needs little direction to be successful. 

Senior Technical Sourcer

Zwift
Remote
3 weeks ago
The Sr. Technical Sourcer role is an exciting opportunity as it's a brand new role born out of our growth and hiring needs. You will be part of a dedicated, high-performing team and will leverage new channels in the market to identify and attract top talent. Because you will be Zwift's first sourcer, you will have the ability to establish best-in-class strategies. 

Desktop Support Specialist

Zwift
Greater LA Area
3 weeks ago
As a Desktop Support Specialist, you'll provide world-class tech support to fellow Watopians in a complex environment that moves at a lightning fast pace. You‘ll work independently, anticipating and responding to the needs of Watopians in technical distress. Your suite of tech-savvy skills will enable you to profile, build, procure, and install approved SW/HW, diagnose any emergent hardware and software ailments, and maintain the equipment Watopians use in their day to day work.

Senior Software Engineer - Full Stack

Zwift
Remote
3 weeks ago
Seniority Level: Senior Location: Long Beach, Ca or Remote (Select US states) About the role and about You: You will be working together with the web, payments, and support teams to build and maintain our customer experiences around our shop, maintaining subscriptions, building our main web destination, and/or supporting customer's needs on Zwift. You will collaborate in cross-functional teams including teammates from our engineering, product,