HelloTech | Director, Marketing 

Based in Los Angeles, HelloTech provides professional and affordable on-demand tech support via a network of fully vetted independent technicians throughout the US. HelloTech providers deliver a wide range of services, focusing on computer support and repair, home networks, smart home devices and televisions. The company pioneered the space, and has performed hundreds of thousands of service calls since its inception 5 years ago. We are at the intersection of several powerful trends including the “gig” economy, smart homes, and in-home aging. It is an exciting time to join us! We are growing rapidly, roughly doubling each year over the last 5. 

HelloTech is looking for an innovative, multi-disciplined expert to lead our marketing function. Reporting to the Chief Revenue Officer, you will create and execute multi-channel marketing programs that drive both brand awareness and new business for the company. You will also be involved in HelloTech’s many partnerships with retailers and OEMs, and will be responsible for developing the HelloTech brand.

Responsibilities

• Develop new marketing programs in all channels: broadcast (TV, radio), outdoor, print, direct mail, online
• Be the point of contact for HelloTech’s agencies, and supervise the development of creative and media plans 
• Have a lead voice in evolving the HelloTech brand 
• Track campaign response, including sales and brand awareness 
• Develop quarterly and annual marketing plans with sales goals, investment levels, CPAs 
• Manage team of 3-5 people

Required Qualifications

• 10+ years of progressive marketing/growth responsibilities and success at high-growth companies 
• Deep understanding of traditional and emerging marketing channels 
• A good “feel” for brands, creative thinker 
• Strong knowledge of online products, including mobile, subscriptions, underlying technologies, reporting tools 
• Experience with attribution methodologies 
• Great communicator 
• Deep curiosity, passion for home electronics, smart home, 
• Strong analytical skills 
• Team player
• Multidisciplinary. You can build a model, jury-rig a screenshot, PPT your point of view, write well
• Independent, proactive and self-driven with a can-do attitude 
• Bachelors degree