Communications Manager, Trust & Safety

| Greater LA Area
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Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo. We are growing our communications team! As the Communications Manager, Trust & Safety, you will be responsible for: - Working within the TikTok Product groups and across verticals to develop press strategies around high profile and developing situations in the US related to the Trust & Safety efforts of the company - Communicating strategy and other major announcements with media and customers - Handling litigation communication and crisis management - Working closely with product teams to communicate the advantages and features of the product - Engaging with media and arrange US speaking opportunities for senior executives - Establishing processes to connect global PR teams and agencies to best practices from our efforts in the United States - Ensuring that key messaging and narratives embed with international teams and spokespeople - Advising internal cross-functional partners in engineering, product, policy, legal, and other groups on communications considerations for product updates

Qualifications

- 5+ years of relevant communication, public relations, and crisis management experience in US, with experience working with media directly - Proven ability to deliver work autonomously as well as along side cross-functional global teams - Manages multiple projects simultaneously as well as being responsive to global situations - Track record of successfully building reputation for a technology start-up - Experience in multinational companies

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An Insider's view of TikTok

What’s the vibe like in the office?

In Los Angeles, our office building is always buzzing with activity and conversation. The office has a large communal space for meals and all team meetings. It is designed to inspire creativity and you can see this reflected throughout the building's design.

Lindsey

Employer Branding

How do you collaborate with other teams in the company?

I lead our college marketing efforts from our college ambassadors to campus events and partnerships. Just like other departments, I have the honor of collaborating with many teams across TikTok. I work with teams across the company to host events, run in-app campaigns, to promote through social media, and more. Teamwork makes the dream work!

Kayla

Brand Marketing Manager

How has your career grown since starting at the company?

My first role was in Business Development, where I helped media publishers get ramped up and familiar with TikTok. Since then I've been able to support our rebranding efforts, build processes to improve communication between our global teams and launch features used by millions of users.

Michael

Operations

What are TikTok Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
More on our global initiative, TikTok for Good, here: https://www.tiktok.com/forgood
Eat lunch together
Team owned deliverables
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Free Daily Meals
Stocked Kitchen
Parking
We offer employees Free on-site garage parking.
Pet Friendly
Acme Co.'s pet policy is dog friendly daily.
Fitness Subsidies
Professional Development Benefits
Lunch and learns
Online course subscriptions available
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