Client Success Associate

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We’re looking for a Client Success Associate to join our growing Client Success team. Are you highly communicative, hyper-organized and project oriented? We’d love to speak with you!

At Luxury Presence, we provide the world's leading real estate agents with stunning websites, world-class marketing services, and access to an exclusive network.

As an Associate on our Client Success team, you’ll work to service the world’s most elite real estate agents — ensuring their continued success with our industry-leading products.

You’re good at:

  • Managing Multiple Projects

  • Paying close attention to detail & staying organized

You have:

  • An eye for design

  • Understanding of social media strategies, particularly instagram

  • An interest in the real estate industry (a passion is a plus)

  • Familiarity with website design and/or development

You crush:

  • Helping people solve their problems

  • The line between Efficiency + Top Quality

  • Mondays


Who we are: Luxury Presence is a website and marketing software provider for luxury real estate agents and companies. The company launched in 2016 and its client list includes some of the world’s most successful realtors and companies who purchase template-based luxury websites, content marketing tools, SEO, lead generation, and online advertising. Luxury Presence currently has 200+ clients, including Jade Mills (#1 Coldwell Banker realtor worldwide) who is also an investor in the company, and Josh Flagg (star of Bravo TV’s Million Dollar Listing) who is an exclusive marketing partner.

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Location

Our Los Angeles based and founded company has expanded it's reach by hiring employees across multiple states in the United States. We our now a remote-first company indefinitely, but our Santa Monica HQ will always be where everything started.

An Insider's view of Luxury Presence

What's something quirky about your company?

Everyone is so happy here...all of the time. This is the cheeriest group of professionals I've ever met. It's almost like if High School Musical was set on the premises of a real estate SaaS company.

Lauren Kay

Manager, Account Management Team

What makes someone successful on your team?

To be successful in a sales role at Luxury Presence, you need to have drive to be successful and strive for excellence, not mediocracy. In order for that to happen, you need to be coachable, adaptable to change, solution-oriented, and bring a strong work-ethic. If a team member can bring those traits to the table consistently, success will follow.

Joe Medina

Director of Sales

How do you empower your team to be more creative?

‘Creativity’ is at the heart of any innovative company and a core part of the design function. I don’t believe there is a specific formula for a creative process: each person needs to develop their own. I think there are a few factors that help foster a creative culture: clarity (the "why"), flexibility (trust and space), and curiosity.

Joana

VP of Design

What are Luxury Presence Perks + Benefits

Luxury Presence Benefits Overview

Luxury Presence offers unlimited PTO, WFH technology package, 99% coverage for health, dental & vision, 401k, off-site retreats, co-working spaces across the states, virtual happy hours, investment in learning & development, Employee Resource Groups, and more!

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Diversity
Diversity manifesto
Diversity employee resource groups
We believe diversity fosters an environment for each individual’s unique experience to thrive and be celebrated.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Dental insurance
Vision insurance
Health insurance
Team workouts
Running club and free yoga classes across the street from the office.
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Charitable contribution matching
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Office Perks
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Pet friendly
Home-office stipend for remote employees
Professional Development Benefits
Lunch and learns
Each month a department will present to the company educating teammates
Promote from within
Continuing education available during work hours

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