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Client Success Associate

| Greater LA Area
Bridg leverages customer data to provide a 360 degree view of all customers from every angle; online, mobile, and in-store, and the possibilities are endless! We've cornered the market on customer visibility, and are looking for innovative, data-driven superstars, to make ground-breaking change in how businesses understand their customers.
We are looking for an Associate for our Client Success team! You will work closely with our team in support of insights and recommendations that result in measurable client value. You will be coordinating across internal team members in Client Success, Modeling and Analytics, and Product Development. You will learn the responsibilities of managing data quality for retail sales and digital marketing programs, support various data management initiatives, and provide accurate and timely information for client business insights.
If you are a sharp detail-focused mind, strong communication, analytical, organizational, and technical skills, we are want you! If you learn quickly and proactively and have a customer service mindset, with a curiosity for marketing and demonstrated quantitative aptitude to drive data-based decisions, what are you waiting for? This is a great opportunity for recent graduates! Apply today for a fantastic chance to grow with a company and see the positive impact you can make!

Role & Responsibilities

  • Work with our Data Team to process consumer activity uploads from major national retail clients.
  • Identify data integrity issues then work with cross-functional stakeholders to track to resolution
  • Profile campaign data using data quality processes, identify exceptions and resolveLearn to analyze complex data sets from different sources related to digital marketing.
  • Learn to identify data relationships, characteristics, trends, and opportunities.
  • Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions
  • Proactively identify opportunities for process improvement and gains in data accuracy and efficiency
  • Present complex information in an understandable and compelling manner
  • Collaborate with team members and decision makers across multiple departments

Desired Skills and Experience

  • BA/BS degree in Mathematics, Computer Science, Marketing, or related field
  • Expertise in Excel (pivot tables, V-lookups, H-lookups)
  • Experience writing and using SQL Queries
  • Strong analytical skills
  • Strong attention to detail with the ability to work independently on data quality analysis

For Priority Consideration

  • Knowledge of data management principles and methodologies such as data quality, data governance, and master data management
  • Familiarity with visualization tools such as Tableau, Qlikview, Sisense, etc.
  • * No relocation, visa sponsorship, or third parties.

About Bridg:Bridg is a marketing software company that provides a CRM solution, email and SMS marketing, insights and analytics, mobile app and loyalty program development for restaurants and retailers. Powered by transaction data, Bridg builds unique 360º customer profiles to understand individualized behavior patterns, providing clients with deep data science used to create wide-reaching, effective personalized marketing campaigns that drive traffic and sales in a measurable way. Our headquarters is located in West LA / Santa Monica, and we offer competitive salaries, great benefits, and a high-energy environment with lots of room for personal and professional growth.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ClojureLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases


Located only blocks away from the Expo line in the Sawtelle-Japantown neighborhood, we are surrounded by dozens of restaurants, bars, and great shops!

What are Bridg Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
Company Equity
Perks & Discounts
Company Outings
Game Room
Stocked Kitchen
Happy Hours
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