NBCUniversal
NBCUniversal has a rich history of evolving the media and entertainment industry.
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Manager, Performance Engineering, Direct-to-Consumer

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Employer Provided Salary: 140,000-175,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

Company Description
NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks, and a premium ad-supported streaming service.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain, and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced, and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal's commitment and how we are making an impact.
Our Direct-to-Consumer (DTC) portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal, and Sky. When you join our team, you'll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. And the evolution doesn't stop there. With unequaled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We're always looking for ways to innovate faster, accelerate our growth, and consistently offer the very best in consumer experience. But most of all, we're backed by a culture of respect. We embrace authenticity and inspire people to thrive.
Job Description
The Performance Engineering Manager role , is part of the Performance & Reliability team supporting ongoing operations of the streaming service. The Manager will oversee a team of experts in end-to-end performance testing, with extensive knowledge of highly-scalable software and infrastructure systems, who will be responsible for monitoring the performance and availability of all platforms and services utilized by the streaming service.
Responsibilities include but are not limited to:

  • Manage a team of engineers responsible for monitoring and performance testing the direct-to-consumer platform and all associated software components
  • Work with other leaders in the Performance & Reliability group to ensure that all production systems are properly tested and any identified issues remediated.
  • Collaborate with the development and engineering groups to define NFRs and plan for changes to software and systems that might impact performance and provide guidance on best practices and techniques for building to scale.
  • Work with PMO and Product organization to define NFRs that reflect KPIs, usage patterns, and business objectives.
  • Assist in planning and executing chaos testing to ensure that all systems meet minimum resiliency and reliability standards.
  • Establish reports & dashboards to report performance tests and metrics to development teams as well as technical and business leadership.


Qualifications

  • Bachelor's degree in Computer Science, Information Technology or a relevant field
  • Minimum 7 years of experience managing large-scale digital software systems
  • Experience using cloud providers with AWS and GCP highly preferred
  • Experience using CDN services such as Akamai
  • Expertise in performance test design & analysis
  • Deep knowledge of test tools such as Gatling and Apache JMeter
  • Experience in digital media or direct-to-consumer video business highly preferred
  • Expertise in high-availability software patterns and performance testing
  • Deep understanding of Dev Ops best practices, including Continuous Delivery


Desired Characteristics:

  • Understanding of Agile development best practices
  • Passionate technologist with a broad set of experiences around software development, testing, design, and architecture
  • Commitment to building and leading a world-class team of technologists, with demonstrated experience mentoring and growing engineering teams.
  • Exceptional verbal and written communication skills, comfortable communicating with technical and non-technical colleagues and executives.
  • Ability to understand large complex software systems and their interdependencies.
  • Availability to travel as required


Additional Information
This position is eligible for company-sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $140,000-$175,000. This role is bonus-eligible
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [email protected].

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What are NBCUniversal Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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