Compliance Manager

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Who we are

Albert is a new type of financial service that uses powerful technology to automate your finances, with a team of human experts to guide you. Our geniuses find savings you’re missing, identify bills you’re overpaying, help you pay down debt faster, save automatically for you, and much more. Text Albert a financial question, and we’ll not only offer guidance; we’ll help you make it happen. 


We’re an LA-based startup with a proven business model, backed by top tier institutional investors, and over 4 million users who have trusted Albert to help them achieve their financial goals. We’re on a mission to improve the financial lives of millions of people with a simple, beautifully designed product, and we’re looking for thoughtful, talented people to join us on our journey. 


About the role

Albert is looking for an experienced Compliance Manager to assist in the development and implementation of compliance policies, procedures, analytics and reporting for multiple products and services., The position will also assist in the execution of various compliance programs (e.g. BSA/AML Program, Complaints Management, Risk Assessments, Monitoring and Testing, etc.)

Things you're good at

  • Data Analysis and Reporting: Demonstrate the ability to analyze quantitative, and qualitative data to identify compliance trends and potential regulatory risk patterns, and create required reports that provide meaningful insights
  • Problem Solving: Be intellectually curious and demonstrate the ability to analyze complex compliance issues, identify practical compliant solutions and drive decisions to enable the business to grow while meeting regulatory requirements. 
  • Organization: Ability to manage and prioritize multiple requests from various business partners and provide timely response and resolution.
  • Collaboration: Work with multiple business partners to analyze and implement standard compliance processes and controls.

Responsiblities

  • Analyze account activity for potential AML and fraud-related suspicious activity and prepare required reports for bank partners (e.g. incident reports)
  • Conduct enhanced due diligence on customer accounts pertaining to unusual activity and prepare required documentation for bank partners
  • Review and analyze customer complaints across different products to identify patterns or trends indicative of compliance and/or legal risks and report appropriate information to bank partners
  • Review and analyze customer disputes to detect trends or patterns of non compliance with applicable compliance requirements
  • Execute compliance risk assessments in response to bank partner requests or to identify internal compliance gaps
  • Execution compliance monitoring and testing
  • Support ongoing compliance monitoring and/or audit requests from bank partners
  • Support the development and maintenance of compliance obligations and controls inventory
  • Develop and implement standard procedures and playbooks to comply with applicable regulatory requirements
  • Assist with ad-hoc regulatory compliance projects

Requirements

  • Bachelor’s Degree 
  • 6+ years of compliance and risk analytics experience, preferably in financial crime compliance experience (i.e. Fraud and AML)
  • Experience with analytics tools (e.g. Looker, Tableau)
  • Basic SQL skills to analyze structure and unstructured compliance data
  • Experience with implementation of key risk indicators (KRI) pertaining to compliance
  • Experience dealing with financial regulators
  • Experience developing and implementing policies and procedures 
  • Exceptional written and verbal communication skills
  • Acute attention to detail

Benefits

  • Competitive salary and meaningful equity
  • Health, vision and dental insurance
  • Daily meals provided
  • Monthly wellness stipend
  • 401k match



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Location

, Los Angeles, CA

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