Key Account Manager

Job Description Summary

Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally. Join us, the future is ours to shape!
The Key Account Manager role will lead the development and execution of strategies that drive sustained top-line growth and maximize profitability for Sandoz at key account level within the hospital channel. You'll build strong engagement with key decision-makers, analyze market trends and competitive environment, and deliver sales targets aligned with business objectives.

Job Description

Your Key Responsibilities:

Your responsibilities include, but not limited to:

• Drive sales, promotion, and development within designated key accounts within the hospital channel to achieve commercial goals and agreed performance targets.

• Develop and execute customer development strategies and dedicated KAM action plans for assigned accounts ensuring alignment with overall business objectives.

• Lead strategic planning and tactical execution for key accounts, providing input on market analysis, growth potential, and required programs.

• Prepare, negotiate, and manage contracts, ensuring compliance and maximizing commercial value for both Sandoz and the customer.

• Conduct market and competitive intelligence analysis on key accounts and competitors to identify opportunities and risks.

• Organize customer engagement activities, including events and programs, independently or in collaboration with marketing and medical teams, aligned with tactical plans.

• Map and profile key stakeholders, maintain accurate segmentation data, and ensure timely updates in the Sandoz CRM system.

• Ensure operational excellence, including reporting of technical complaints/adverse events within 24 hours, distribution of marketing samples (where applicable), and adherence to compliance standards.

What you’ll bring to the role:

Essential Requirements:

• Bachelor’s degree in Pharmacy, Life Sciences, Business, or related field.

• Minimum 2–3 years of experience in pharmaceutical sales with prior experience as a Sales Manager or Key Account Manager with focus on the hospital channel is strongly preferred.

• Proven ability to engage high-level stakeholders, including hospital committees and health societies, to influence decision-making.

• Experience in nephrology or transplant markets is a strong advantage.

• Demonstrated success in developing strategic account plans and executing complex sales initiatives.

• Strong relationship-building and negotiation skills with ability to manage long-term partnerships.

• Ability to work independently, manage multiple priorities, and collaborate effectively with cross-functional teams.

• Fluent in Thai and English, with excellent communication and presentation skills.

You’ll receive:

A range of benefits including participation in regional and local recognition programs, a wellbeing allowance, and opportunities for learning and development.

Why Sandoz?

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more!

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported!

Join us!

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

#Sandoz

Skills Desired