Graphic Designer - Production
Do you believe that a restaurant’s brand plays an important factor in their success? Are you an ambitious designer looking to collaborate and learn in a fast-paced environment? Look no further, ChowNow is seeking a detail oriented Junior Production Designer with a positive attitude to join the Design Team. We know you’ll be a good fit because you’re a team player with a thirst to learn. You stay inspired and take pride in putting your best work into the world and we do too.
About the Team:
At ChowNow, we are passionate about serving the needs of over 8,000 restaurants to help them compete in an increasingly technical world. Our team works on products focused on restaurant clients and their diners (who transact over $1,000,000 daily on the ChowNow platform).
We believe positive relationships make our team able to do more with less. You will collaborate, learn, teach, and experiment with new approaches to getting big things done together
Our team is located in the Playa Vista neighborhood and tech hub of Los Angeles — 5 minutes from both the beach and the freeways. We believe in equal opportunity for all, and you should too. We’ve been named a Best Place to Work, have been certified as a Great Place to Work, and have a whole bunch of happy employees on Glassdoor.
About the Position:
At ChowNow, we believe that a restaurant’s brand should be at the forefront and we are dedicated to helping them compete with the big guys. Restaurant assets come to us in a variety of shapes, sizes and types. Your responsibility is to evaluate and make sure the assets meet requirements for launch. If it isn’t, you will be required to estimate the time that it will take you to help them meet those standards and execute, whether that be by recreating, tracing, rebuilding or redesigning them so that they are ready for printing and publishing.
About you:
- You have experience converting assets into digital files using the Adobe Creative Suite
- You know how to precisely prepare files for print production
- You love to collaborate but you’re self-motivated and be able to work independently
- You’re naturally detail oriented and possess exceptional follow-through skills
- You can communicate in a clear, concise and effective manner
- Experience with Dropbox, Sketch and Salesforce is a plus
Within a month, you'll:
- Complete our ChowNow onboarding (Ramp Camp)
- Learn the ins and outs about ChowNow and our product
- Shadow each department for an in depth look into how each team plays their part
- Complete training with our Team Leads to learn how to access and use all internal tools, including Salesforce, Dropbox, ChowNow Dashboard, Slack, Google Apps
- Become familiar with marketing assets that ChowNow offers to its restaurant clients
- Create, edit and revise client logos so it meets the standards for launching with ChowNow
Within 3 months, you'll:
- Time manage and be able to communicate your workload on a daily basis to the team
- Know how to identify and manage your daily tasks through Salesforce
- Consistently complete 20 design tasks per day including rebuilding logos, designing signs and cards through a templated design
Within 6 months, you'll:
- Troubleshoot client assets in order for them to launch with ChowNow
- Become an expert at identifying why an asset might be ineligible for launch
- Be able to confidently communicate to Account Coordinators about assets needed
Within 12 months, you'll:
- Be able to design and deliver any of the templated marketing materials that we offer to our restaurant clients
- Be active in the Account Coordinator/Design Team slack channel, answering questions and lending knowledge
Joining our team has some perks:
- Competitive salary
- Ongoing training and growth opportunities
- A "best place to work" winner multiple times where we focus on creating a great employee experience
- Rock solid medical, dental, and vision plans
- Unlimited PTO; paid holidays; we expect you to work hard, but still enjoy your personal life
- Generous parental leave (primary and secondary)
- Employer contributing student loan assistance program
- Commuter benefits (including Uber Pool)
- Employee Stock Incentive Plan
- Quarterly Industry Speakers Series
- Quarterly Tech Events (Women, LGBTQ, Diversity, Inclusion)
- Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly
- Enough freedom to spread your wings while still holding you accountable
- Fully stocked kitchen and cold brew on tap