Operations & Customer Service Internship
Ettitude is a direct to consumer brand providing the world’s healthiest and most sustainable bed sheets. We developed the world’s only new generation bamboo lyocell fabric that is extremely breathable, hypoallergenic, antimicrobial, eco-friendly and at the same time, way softer than cotton. Our customers say it makes their Egyptian cotton sheets feel like sandpaper and are replacing all their cotton sheets with ettitude bamboo sheets. It’s the bedding of the future.
Since launching into the USA market in Nov 2017, our brand has grown significantly and we’re now ready to further expand our USA team. We need a talented quick-learner with a can-do attitude who’s keen to grow with the brand.
While education and experience are always appreciated, a great attitude is what will ultimately decide if you join our team. Our ideal candidate will be ambitious, hungry, and defines success as the ability to exceed aggressive marketing goals and expectations. Has a proven track record of significant customer growth and development through the testing and optimization of customer acquisition channels within the B2C E-commerce industry.
Work closely with the Operations Manager and the CEO to quickly gain hands -on experience on Customer Service, Operations, and Office Management.
Duties include, but are not limited to:
- Answering customer service tickets.
- Office coordinations tasks, such as; managing incoming inventory, organizing office, running errands, helping with the set up and break down of events.
- Managing Shopify Website.
- Monitoring website reviews.
- Collecting and analyzing data. Producing reports for upper management.
As like any startup, wearing different hats is essential to any role! Must be able to think on your feet, juggle multiple tasks, and have an eagerness to learn.
This position is part time (on average of 12-20 hours a week) with the opportunity to potentially develop into a specialized full-time role. There is the possibility to work remote on some days, depending on type of work and level of responsibility.
We hope that from this internship you will take away skills and experience to help develop yourself professionally in any career path you chose to pursue.
Office located In Century City.