Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played PC game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.

We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.

That’s where you come in.

Intern with the Riot Player Support L&D Team:

The Player Support L&D team builds tools and resources to enable support agents to deliver awesome experiences to players reaching out with questions or concerns. We’re not your average customer service team; we’re made up of a variety of disciplines (including Engineering, Data Analytics, Brand Management and Project Management) and tackle players’ problems in a variety of innovative ways.

We’re looking for an intern who can leverage their creative instincts, understanding of ID methodology, and learner focus to develop innovative eLearning solutions to meet the global needs of our support agents. As an Instructional Design intern, you will:

• Collaborate with an international network of Player Support offices to identify core workforce development needs and design and deliver learning solutions to meet the identified needs.
• Utilize your mastery of eLearning authoring tools, adult learning principles, and best practices to develop memorable web-based learning experiences.
• Coordinate with Regional Rioters for localization and customization of courses for regional differences in support expectations
• Develop learning objectives, storyboards, and quantitative targets for your online programs and projects

While our interns come in all shapes and sizes and work with many technologies, we expect every Instructional Designer at Riot to be:

• Player-focused: you're a gamer whose passion for games (especially League of Legends) helps you stay focused on initiatives that make the difference to players in and out of the game
• A threat to convention: bored by what's considered traditional, you constantly push past limits until the status is no longer quo; you don't "think outside the box" because, hey, there's no box
• Focused on team: you find, shape, and cultivate teams that don't just swing for the fences, they jack that (metaphorical) baseball beyond the stars; you help Rioters develop the tools and creative atmosphere to shine, but ultimately hold them accountable for making smart calls and delivering capital-V value
• Seriously playful: you work hard but always leave time for pentakills; whether you're grabbing a game of League in our onsite PC Bang or rapidly sharing cat GIFs, you make time for daily play in all of its wonderful forms
• Humbitious: you're ambitious but humble, a state of being summed up by fans of portmanteau as "humbitious;" always shooting for the stars, you never forgo rounds of feedback from teammates, players, and partners who keep you from drifting off into space

To be eligible for an internship within the Player Support L&D Team you should:

• Be enrolled full-time in an Instructional Design or Learning and Technology equivalent program for a minimum of 1 school term following your internship with Riot
• Be returning to university following your internship

To apply:

• Please read through the internship page before applying. It includes helpful information that’ll increase your chances at landing the gig.
• Your application must include a cover letter and resume. In your cover letter, please answer the following questions:
• Why are you interested in working at Riot Games?
• Describe your most memorable gaming experience (gameplay, events, feature updates, community engagement, etc).

The application deadline for Summer 2019 internships is December 31st, 2018. Applications received after this date won't be eligible for a Summer 2019 internship. We recognize that a great application takes time and effort, so we promise to return the favor of your effort with a response by January 15th, 2019.