Consensus Cloud Solutions
Consensus Cloud Solutions transforms simple digital documents to analytics-ready documents unveiling actionable data.

Implementation Engineer

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Employer Provided Salary: 80,000-85,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

Consensus Cloud Solutions is a publicly traded, leading digital cloud fax and interoperability solutions organization in the United States and globally, focusing on connecting and empowering healthcare providers, payers, care teams, and technology innovators to unify multiple systems that wouldn’t otherwise talk to each other. Consensus is a trailblazer in our industry and believes that data transformation will reshape the world of healthcare.

Founded over 25 years ago, Consensus leverages its technology heritage to move from simple digital documents to advanced healthcare standards (HL7/FHIR) for secure data transport, as well as Natural Language Processing (NLP) and Artificial Intelligence (AI) to convert unstructured to structured, analytics-ready data, helping users unveil information that is meaningful and actionable for better patient care.  

With more than 11 million users worldwide, Consensus leads the industry in data exchange solutions and we’re only getting started! With exciting new initiatives on the horizon, we are continuing our strategic expansion and we are looking to add to our diverse team of innovators. 

Now is the ideal time to join us in our mission to solve healthcare’s biggest challenges, and work collaboratively with a diverse team of like-minded self-starters and partners to accomplish it. 

Consensus Cloud Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. We offer many remote and hybrid career opportunities.

How you will impact the organization…

The Client Services Implementation Engineer role encompasses components of project implementation, solutions consulting, customer support, training, and product feedback. This role is responsible for the entire customer experience acting as a partner during their solution implementation.

The value you will deliver…

  • Support managed service clients using our Conductor integration engine, acting as a part of the hospital IT team
  • Implement all net new Conductor migrations
  • Build custom complex technical integrations such as public health ELR, direct messaging, and API
  • Implement and support cloud Conductor implementations, including fax to direct, Clarity CD, and POCs
  • Onboard jSign API clients
  • Custom component building in programming language of choice
  • Work with API development
  • Preform other duties and responsibilities as required, assigned, or requested. Consensus reserves the right to add or changes duties at any time

What you will bring to the table…

  • 2+ years experience in healthcare technology
  • 2+ years of experience in a customer facing role
  • 2+ years experience in Windows operating systems
  • Experience in a programming language of your choice
  • Experience with an integration engine
  • Ability to collaborate with clients to analyze, design, recommend and document workflows
  • Aptitude to classify problems as system, training, or process and recommend appropriate corrections
  • Excellent oral and written communication skills
  • Must be able to obtain a required VA Public Trust security clearance
  • Perform other duties and responsibilities as required, assigned, or requested. Consensus reserves the right to add or change duties at any time.

You will stand out if you also have…

  • API experience
  • Familiarity with healthcare integration including HL7 standards
  • Experience with modern programming languages

Additional details

  • Location requirements: Fully remote within the U.S. (Los Angeles, Las Vegas or Braintree, Massachusetts preferred.)
  • Travel requirements: Minimal domestic travel up to 5%
  • Physical requirements: Must be able to sit for long periods, as well as, handle long periods of screen time.
  • Technology requirements: Reliable, high speed internet
  • Security clearance: Ability to achieve and maintain a security clearance with the U.S. Government is required

The salary range for this role is $80,000 - $85,000 USD.  The total compensation package for this position is negotiable and may also include [annual performance bonus, ESPP, enhanced time off packages and benefits.]

We are not accepting agency submissions for this role.

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What are Consensus Cloud Solutions Perks + Benefits

Volunteer in local community
Paid volunteer time
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Mandated unconscious bias training
Health Insurance + Wellness
Flexible Spending Account (FSA)
Medical FSA, limited purpose FSA, dependent care FSA, Health Savings Account (HSA) with rich employer matching contribution.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Robust options including carrier options, fertility benefits and more.
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Hourly employees have access to generous PTO,
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
For on-site or hybrid roles parking and commuter transit perks.
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Home-office stipend for remote employees
This varies depending on the requirements and location of the role.
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education stipend
Based on leadership approval.
Continuing education available during work hours
Paid industry certifications
Based on leadership approval.

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