Workday Payroll Analyst at ServiceTitan Inc.

| Greater LA Area
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The FP&A team at ServiceTitan is growing, as it implements a business partner model across the Company, partnering closely with internal stakeholders. Senior leadership depends on this highly-visible team's timely financial insights and outlook in order to make the most informed operating and strategic decisions for our Company.

We value strategic and analytical insight, at all levels of the organization, and will depend on your work to achieve the extraordinary!  You will be empowered to challenge the status quo, dream big and have a massive impact.

Want to work for a great team?  We want to work with you as well, so become a Titan!  This position supports the Senior Payroll Manager, day-to-day payroll operations for both domestic and international payroll.  Complete and assist with all aspects of the Workday Payroll Implementation, Workday workbooks, HCM configurations, semi-monthly payroll close, payroll analysis, audit, reporting, records maintenance and various special projects.

As our Workday Payroll Analyst, you will: 

  • Researching and resolving day to day Workday US Payroll issues
  • Support new requirements for Payroll in Workday
  • Creating and Updating Workday configurations based on requirement changes
  • Updates, reporting and reconciliation during Workday parallel payroll testing
  • Process end to end semi-monthly and special payroll processes in Workday
  • Post-payroll activities like posting, bank transfer and paychecks in Workday
  • End to End Payroll process review and reporting in OSV
  • GTN payroll general ledger review and reconciliation
  • Support Payroll Audits for Accounting, WC and reporting in Workday
  • Provide support for year-end reporting, and other year-end activities in Workday
  • Analyze Workday updates and provide recommendations
  • Provide support for various Payroll interfaces in Workday
  • Provide support and review to core HCM application
  • Complete new release training and make corresponding system updates while increasing the productivity within the department
  • Understand and apply Workday and ServiceTitan internal controls and data points for payroll day to day operations
  • Demonstrate strong attention to detail to achieve project deadline and objectives
  • Manage the new hire onboarding tax reporting and jurisdiction review
  • Prepare custom reports following each pay period
  • Effective resource planning to maximize the productivity of resources
  • Take ownership for resolving issues that arise and use the experience as an opportunity for the collective team

To be successful in this role, you'll need:

  • A minimum of 3+ years of end to end Workday experience, most recently in a Senior Payroll, SME level, preferably with a large payroll greater than 750 employees US and international.
  • Knowledge of the payroll function including, but not limited to, payroll interface, section 125, payroll processing, tax compliance, time and attendance, and accounting general ledger
  • 1+ years of experience moving from one payroll system to another, with a solid understanding of testing new payroll system running in parallel against a legacy payroll system

Preferred Skills:

  • Existing and up to date Workday US Payroll Certification
  • Workday Payroll, Absence and/or Time Tracking experience
  • Strong US Payroll process and tax knowledge
  • Strong problem solving and troubleshooting skills with the ability to exercise best practice
  • Thrive in a diverse, fast paced environment.
  • Think analytically and can effectively apply logic to solve problems.
  • Ability to handle multiple tasks concurrently and meet deadlines, despite conflicting demands.
  • Effective interpersonal skills and the ability to collaborate and team with others.
  • Excellent communication skills, both verbal and written, and can clearly articulate complex messages and requirements.

About ServiceTitan

ServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses. For more information about ServiceTitan, visit www.ServiceTitan.com.

Perks & Benefits

1. Work/Life Balance: flexible work schedule, flexible PTO
2. Family-Friendly Benefits: extended parental leave, pregnancy support, 20k in adoption reimbursement, Snoo Smart Sleeper, back-up childcare credits, legal benefit, discounted pet insurance
3. Enrichment: ongoing learning culture with access to Linkedin Learning and professional development workshops, diversity charter groups, orientation program, career pathing opportunities, mentorship programs
4. Health & Wellness: company-paid medical/vision/dental/life insurance/disability, employer HSA contribution, free One Medical membership, care coordination support, 401(k) with company match, stipend for home office equipment/supplies, gym discounts, monthly cell phone stipend

Equal Opportunity Employer

ServiceTitan does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. At ServiceTitan, our mission is to help our Titans and customers achieve the extraordinary. We are an equal opportunity employer and we celebrate the diversity that each Titan brings to the table. We believe that the convergence of fresh, unique perspectives and experiences from all walks of life is what makes our product and culture so great - and there's always room for more.

CCPA Notice for CA Residents applying to Jobs at ServiceTitan

Please review the CCPA Notice here: ServiceTitan CCPA California Privacy Notice

Life at ServiceTitan 

http://instagram.com/lifeatservicetitan | https://www.builtinla.com/company/servicetitan-inc | https://www.themuse.com/profiles/servicetitan 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • MySQLDatabases
    • AsanaManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail

Location

Our neighborhood is considered a "crossroads" and "gateway" city. We have suburban life on one side and city life on the other.

An Insider's view of ServiceTitan Inc.

How do you collaborate with other teams in the company?

I usually prefer communicating and collaborating via slack or emails, but if I am looking for a rapid solution then I would walk over to them.

Dave Avetikyan

Data Engineer

What are some things you learned at the company?

I've been part of teams throughout my career, but here at ServiceTitan I've had a chance to collaborate in full with my colleagues. I've also learned new things about being accountable to your teammates, the power that transparency has in keeping teams together, and the benefits of being open and candid.

Jason Mulero

Senior Learning & Development Specialist

What makes someone successful on your team?

Empathy, determination, and resourcefulness!

You're the main point of contact for a complex, detail-oriented implementation schedule that has concurrent timelines and moving parts. You need to be cool and collected in the face of high-stress situations, all while delivering an excellent customer experience.

Kathy Chang Sercu

Sr. Manager, Enterprise Implementation

What are ServiceTitan Inc. Perks + Benefits

ServiceTitan Inc. Benefits Overview

We are committed to supporting our Titans through different stages of life.

Young and early in your career? You are going to love our fully stocked kitchen, free lunch, 401(k) employer match, pet insurance, and that we pay 100% for your health, dental, and vision insurance.

Looking to grow your family? We got you covered with benefits ranging from adoption assistance up to $20,000, a 6-month Snoo Smart Sleeper rental, Ready, Set, Food! food allergy prevention, and paternal leave of 100% pay for up to 16 weeks (in addition to any disability or state paid family leave!).

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
ServiceTitan's incredibly generous health plan covers 100% of the cost and 80% for dependents.
Life Insurance
Pet Insurance
ServiceTitan offers Pet Insurance to our Titan pets.
Wellness Programs
ServiceTitan partnered with Fitspot to bring onsite massages and exercise activities to the office
Retirement & Stock Options Benefits
401(K)
401(K) Matching
ServiceTitan provides employees with a 401(k) matching plan managed by Empower. We match 6% of contributions up to 3% of an employee's annual gross pay.
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
In addition to disability and state paid family leave, ServiceTitan offers 16-weeks of parental leave for the primary caregiver and 8-weeks of parental leave for the non-primary caregiver.
Flexible Work Schedule
Remote Work Program
Our remote work program allows employees to work remotely 1 day per week.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Adoption Assistance
We reimburse up to $20,000 for eligible adoption expenses and offer 16-weeks of parental leave for the primary caregiver and 8-weeks of parental leave for the non-primary caregiver.
Return-to-work program post parental leave
Company sponsored family events
ServiceTitan sponsors family oriented events multiple times per year.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Aside from our annual summer picnic and holiday party, we always make time to have happy hour with the team. In addition, we value team building, so we often take team offsites.
Free Daily Meals
ServiceTitan offers free breakfast, lunch, snacks, and drinks everyday. Our kitchens are fully stocked!
Game Room
Stocked Kitchen
Happy Hours
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available

Additional Perks + Benefits

We really listen to the feedback of our employees and want to make sure that each perk is thought out and mindful for everyone.

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