Welcome to the connected future - We’ve built a connected commerce platform for the open Internet that seamlessly links advertising, marketing, and CX.

The world’s best brands rely on Infillion for advanced media solutions – particularly CTV – and technology solutions built on real human behavior.

Gimbal | true[X] was born in 2020 when martech pioneer Gimbal acquired CTV adtech pioneer true[X]. Both companies have been driving customer engagement with proprietary technology and 1st party data since the beginning of marketing’s transformation to digital.

Now called Infillion, the combined company is building connected commerce platform for the open Internet that links advertising, marketing, and CX through predictive data sources and engaging digital experiences.

The Position

Reporting to the President and Chief Operating Officer, the Senior Vice President, People Operations serves as the strategic people operations leader for the company.  Responsible for driving the business forward in line with the company’s strategic priorities, he/she will own all aspects of people operations in the organization including talent processes, payroll and benefits, compliance, recruitment, employee relations, training and development, and company policies. 

This executive will partner with the Infillion leadership team to develop and execute programs and systems that build and sustain a culture that supports our customers’ needs and the needs of our business.  This SVP will lead the continued development of Infillion’s People Operations organization to create a highly efficient and effective shared service that will support the company’s growth and commitment to building a great place to work.

What you’ll be doing:

• Talent Strategy and Leadership

• Design and implement effective and appropriate talent management processes, systems, and tools to support a high performing culture.  This includes performance management, compensation, recruitment, training and development, and engagement.   
• Partner with Leaders to ensure that staffing structure aligns with strategic and programmatic priorities and best utilizes the resources available 
• Ensure all critical roles are identified and filled as needed
• Proactively work with business leaders to direct strategic workforce planning initiatives

• Change & Culture Leadership

• Partner with the executive team to articulate our DEI vision and roadmap; lead efforts to deliver on objectives and initiatives
• Constantly challenge the status quo and look for ways to do things better and more efficiently
• Plan for and help manage changes across the enterprise
• Sustain and continuously evolve the culture to support company strategy

• People Operational Excellence

• Translate the strategic and tactical business plans into People Operations strategic and operational plans
• Link People Operations processes and systems to overall company mission, vision, and values
• Build and lead an effective, respected, and lean People Operations team that is business savvy, and results-oriented
• Responsible for People Operations core processes and administration including payroll, benefits, employee data management, and regulatory compliance
• Establish, maintain, and enforce company policies and procedures
• Responsible for employee relations management including consultation and training, implementing proactive best practices, and coaching executives and managers. 
• Partner with Infillion’s leadership team to develop and implement an innovative and agile talent management strategy that scales efficiently and effectively across the organization. 

• Employee Value Proposition

• Develop our EVP aligned with the company’s values, mission, and purpose. Serve as the lead advocate for our EVP, positioning Infillion as an employer of choice through external and internal engagement activities.
• Develop and manage a system for measuring the success of our HR initiatives via KPIs and milestones

• Recruitment and Retention

• Identify and attract the best talent in a hyper-competitive environment and manage a talent management team responsible for:
• Recruitment strategy and fulfillment
• Internship Program (to be developed and implemented)
• Training and Development
• Performance Management system, process, and deployment
• Develop internal and/or external recruiting expertise in Engineering and Data Science as well as Sales and Account Management.
• Collaborate with Leadership Team to identify, develop and retain high-potential talent. 

• Employee Experience

• Employee onboarding/offboarding management, communications, and support
• Employee relations consultation and issues management
• Employee engagement tracking, reporting and action planning
• Facilitation of Infillion Culture Council and the launch of employee resource groups
• DEIA and culture programming to support an engaged and inclusive workplace
• Development and management of company intranet
• Employee recognition program

• Total Rewards

• Develop competitive, cost-effective, and progressive Compensation and Benefits systems that align with the diversity of our organization and evolving needs of our company
• Advance the HR technology that delivers a more frictionless experience for our people: Manage the company’s HRIS and HR tech stack  
• Manage regulatory compliance activities 
• Maintain and evolve the company’s policies and employee handbook, as well as compliance activities 

The Person

Infillion endeavors to recruit an SVP, People Operations to build upon their rapid growth and market leadership position.  The SVP of People will be empowered to: 

• Shape the talent management strategy that aligns with the company’s growth initiatives, in partnership with our leadership team
• Develop a high-performing People team that is respected as a valued shared service across Infillion
• Play an integral role on our leadership team as we grow organically and inorganically as a leading marketing technology company.

Leading by Example

We are a purpose-built, client-centered, values-based organization, which excels through leadership that inspires exceptional performance. Through effective leadership in this role, our team members will be set up for success and will thrive professionally by being valued for their individual and collective contributions.  

• Inclusive and Empathetic: We create a sense of belonging for all our employees and clients and honor the vast differences that make us better.
• Bold and Believable:  We make big bets in ways that strengthen our industry leadership.
• Innovative and Curious: We ask the questions that lead to unexpected game changers. We lead and don’t follow. There are no wrong answers.
• Resilient and Fearless: We have a palpable work ethic and shared ambitions. We operate with incredible efficiency and work hard to protect the businesses we’ve built and service.
• Resourceful and Responsible: We’re collaborative. We assume positive intent and we are fiercely protective of our colleagues, clients, and the resources we’ve been given to do our jobs. 

Who you are

• Leader – You will act as a business leader with an entrepreneurial mindset that creates solutions and challenges the status quo.  The ability to lead in an effective and trustworthy way is important
• Influencer – You have highly developed influencing and communication skills, listening skills, and the presence, experience, and bearing to effectively represent the company to a variety of audiences
• Practitioner – You are a well-balanced leader who can roll up their sleeves and focus on the detail while also grasping and supporting the big picture
• Talent and Team Builder – You have the proven ability to develop talent and high performing teams as well as foster a diverse and inclusive environment where everyone feels welcomed, included, and valued
• Problem Solver – You objectively analyze issues as they arise and take the necessary steps to overcome problems the organization faces
• Juggler - You can manage multiple projects or tasks simultaneously with strong organization skills and attention to detail

Education and Experience Qualifications

• Bachelor’s Degree in Human Resources, Psychology, Business, or related field  
• Master’s degree preferred 
• 10-15 years of progressive HR leadership experience in a rapidly changing, growth-orientated, and performance driven environment
• Experience providing strategic direction and oversight of the HR function and serving as an advisor/confidant to senior leaders
• Strong business acumen - knowledge about how businesses work, business trends and how strategies and tactics work in the marketplace

Benefits and Perks:

It’s no secret that we work hard, but we also strive to create an environment where the lines between work and play are blurred. This means we offer these great perks to help keep our team healthy, productive, and happy. Salary will be commensurate with the skills and experience of the defined role. Compensation will include appropriate incentive opportunities.

• 100% company-paid health, dental, and vision coverage for you and your dependents, as well as life insurance and disability coverage
• Unlimited paid time off - we trust your discretion
• 401(k) plan plus company match 
• Cell phone reimbursement and subsidized gym membership
• Annual professional development stipend 

Location

This executive may be based “anywhere, USA”; though preferred in Columbus, OH and very willing to travel.

We are committed to an inclusive and diverse work environment. Infillion is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.