Training Manager

The company 

Metropolis is an AI and computer vision start-up building the technological and real estate infrastructure to facilitate the future of mobility. 

Your opportunity 

This is your opportunity to join early and build something remarkable at the intersection of technology, mobility, and real estate. We are reimagining the parking experience today but developing an ecosystem to support all forms of mobility tomorrow; and if you have a passion for transforming the urban landscape to more intelligently facilitate EV charging, last mile transport, autonomous vehicles, and even electric vertical take-off and landing (eVTOL), please consider joining us. 

Our team

The Company is led by an experienced executive team with diverse backgrounds, including a successful LA-based tech founder, a technical leader from eHarmony and DogVacay, and senior professionals from major global financial services firms and the world’s leading mobility companies; our first-class engineering talent joins us from Google, Palantir, Rubicon Project, Honey, Canoo, and others. 

Training Manager

Our expanding company is seeking to hire a Training Manager to develop, curate and deploy training programs for internal field teams and external partners to best facilitate the Metropolis platform. The Training Manager will work closely with Product and Operations teams to scope the highest impact training opportunities in conjunction with new product releases and launches. First and foremost, the training manager is a diligent content creator, developing thorough and easy to understand training materials, while also being a patient and relatable instructor for a wide range of internal and external teams. The Training Manager will be integral to developing Knowledge Management systems and processes within Metropolis.

Responsibilities

• Work with department heads to identify training needs based on product releases and new market and site launches
• Partner with the People team to ensure new hires receive adequate training
• Develop custom training plans for partner organizations on the best use of our product and features
• Implement quarterly and annual training programs
• Build processes to track training progress as well as ensuring periodic retraining as needed
• Prepare and deliver training courses in person or via zoom
• Create training content and materials via Google docs, Google Slides and video
• Assist with Operations special projects as business needs require

Requirements

• B.A/B.S or equivalent required
• 3-5 years of experience working in product or operations roles in a tech or startup environment
• Experience training and developing others through structured content and presentations
• Adept at creating content on new products that is easily digestible by operators and field employees
• Entrepreneurial mindset. Must be a self-starter who thrives on ambiguity and the opportunity to bring structure where needed
• Strong interpersonal skills. Success in this role depends on developing trusting relationships with the team, external stakeholders, and partners
• Natural communicator and presenter. An excellent listener, capable of synthesizing disparate inputs into a clean, coherent, and compelling narrative
• Ability to work independently and under intense pressure
• Passion for transportation, mobility and/or logistics is a plus!

Benefits

• Attractive compensation and generous benefits package (100% Medical, 50% Vision and 50% Dental)
• Company 401(k) match up to 6% of salary
• Paid company snacks and after-hour meals
• Unlimited Paid Time Off (PTO)
• Gym reimbursement program
• 529 savings plan
• Commuter benefits