Training Manager

| Greater LA Area
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The company 

Metropolis is an AI and computer vision start-up building the technological and real estate infrastructure to facilitate the future of mobility. 

Your opportunity 

This is your opportunity to join early and build something remarkable at the intersection of technology, mobility, and real estate. We are reimagining the parking experience today but developing an ecosystem to support all forms of mobility tomorrow; and if you have a passion for transforming the urban landscape to more intelligently facilitate EV charging, last mile transport, autonomous vehicles, and even electric vertical take-off and landing (eVTOL), please consider joining us. 

Our team

The Company is led by an experienced executive team with diverse backgrounds, including a successful LA-based tech founder, a technical leader from eHarmony and DogVacay, and senior professionals from major global financial services firms and the world’s leading mobility companies; our first-class engineering talent joins us from Google, Palantir, Rubicon Project, Honey, Canoo, and others. 

Training Manager

Our expanding company is seeking to hire a Training Manager to develop, curate and deploy training programs for internal field teams and external partners to best facilitate the Metropolis platform. The Training Manager will work closely with Product and Operations teams to scope the highest impact training opportunities in conjunction with new product releases and launches. First and foremost, the training manager is a diligent content creator, developing thorough and easy to understand training materials, while also being a patient and relatable instructor for a wide range of internal and external teams. The Training Manager will be integral to developing Knowledge Management systems and processes within Metropolis.

Responsibilities

  • Work with department heads to identify training needs based on product releases and new market and site launches
  • Partner with the People team to ensure new hires receive adequate training
  • Develop custom training plans for partner organizations on the best use of our product and features
  • Implement quarterly and annual training programs
  • Build processes to track training progress as well as ensuring periodic retraining as needed
  • Prepare and deliver training courses in person or via zoom
  • Create training content and materials via Google docs, Google Slides and video
  • Assist with Operations special projects as business needs require

Requirements

  • B.A/B.S or equivalent required
  • 3-5 years of experience working in product or operations roles in a tech or startup environment
  • Experience training and developing others through structured content and presentations
  • Adept at creating content on new products that is easily digestible by operators and field employees
  • Entrepreneurial mindset. Must be a self-starter who thrives on ambiguity and the opportunity to bring structure where needed
  • Strong interpersonal skills. Success in this role depends on developing trusting relationships with the team, external stakeholders, and partners
  • Natural communicator and presenter. An excellent listener, capable of synthesizing disparate inputs into a clean, coherent, and compelling narrative
  • Ability to work independently and under intense pressure
  • Passion for transportation, mobility and/or logistics is a plus!

Benefits

  • Attractive compensation and generous benefits package (100% Medical, 50% Vision and 50% Dental)
  • Company 401(k) match up to 6% of salary
  • Paid company snacks and after-hour meals
  • Unlimited Paid Time Off (PTO)
  • Gym reimbursement program
  • 529 savings plan
  • Commuter benefits
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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • TypescriptLanguages
    • BashLanguages
    • ReactLibraries
    • React NativeLibraries
    • styled-componentsLibraries
    • EffectorLibraries
    • StorybookLibraries
    • lernaLibraries
    • PlayFrameworks
    • SparkFrameworks
    • AirflowFrameworks
    • AWSFrameworks
    • MySQLDatabases
    • RedisDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • JupyterAnalytics
    • TableauAnalytics
    • SketchDesign
    • FigmaDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement

Location

Venice, CA

An Insider's view of Metropolis

What's the biggest problem your team is solving?

Building a network of technology-enabled real estate. We use machine vision, IoT, apps, and distributed computing to blur the boundary of the physical and digital world. Every day is a challenge and a ton of fun.

Bryant

Director of Product

What makes someone successful on your team?

The engineers that are successful on our team know how to focus on not only the technical implementation but also have the ability to deliver results that match the product vision and business needs. Ultimately the more the individual contributes to team success the more they will achieve individual success.

Jamie

Principal Engineer

What is your vision for the company?

If you believe that at some point there will be a critical mass of vehicles on the road that are autonomous, there needs to be tech-enabled infrastructure for that ecosystem to function. We want to transform what has always been a narrowly defined parking business into a mobility company that powers every component of the mobility ecosystem.

Courtney

Co-Founder & Head of Partnerships

What’s the vibe like in the office?

Our offices are pretty cool -- we have a relaxation room with turf and couches, great snacks and coffee, a monthly “happy hour” where we go to new places like rooftop restaurants and VR arcades to have fun and connect.

Caroline

Executive Assistant

What are Metropolis Perks + Benefits

Metropolis Benefits Overview

At Metropolis, we're all about working hard and playing hard, providing unlimited opportunities for growth, paid company snacks, after-hour meals, Unlimited Paid Time Off (PTO) for regular full-time exempt employees, Health and Financial Benefits, Wellness perks, plus regular company outings and dinners.

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Metropolis hosts monthly team outings.
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
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