Talent Acquisition Coordinator

| Greater LA Area

Build a high-performing team. Our People Operations team achieves this mission by recruiting the right talent, equipping them with the right resources to make an impact, and growing our Titans into the right career paths that best match their individual talents and interests. We are united in our passion and desire to unlock the extraordinary potential of every single person in our organization: so that we may lose, learn, and win as a team. Every day is an opportunity for change; and for our People Operations team - it is an opportunity to make a positive difference in the employee lives we touch.

Talent Acquisition Coordinator 

We are seeking a Talent Acquisition Coordinator to join our growing People Operations team. This role will contribute greatness to our rapidly scaling growth. In partnership with the Talent Acquisition team, you will help provide best in class service to anyone who engages with our group, both internally & externally as well as play an important role in creatively identifying and engaging top talent as we grow our organization.

What You'll Do

  • Support a fast-paced Talent Acquisition department with all interview scheduling, candidate communication management, references, travel coordination and by providing a seamless candidate experience from start to finish.
  • Greet candidates onsite and make them feel welcome and excited for their interviews
  • Assist in managing and housekeeping of our ATS system (Greenhouse)
  • Identify opportunities for improving candidate experience and scheduling efficiency (Your voice matters!)
  • Support TA ops with employer branding projects and assist with any coordination/research
  • Juggle multiple projects at once as you will be the go-to person for recruiting assistance

What You'll Need

  • 3 years of work experience post graduation
  • Minimum 1 year of experience in a recruiting coordination or project coordination experience in a fast-paced environment
  • BA/BS degree from a 4 year university
  • Professionalism and positive demeanor with a strong sense of responsibility
  • Exceptional verbal and written communication skills
  • Strong organizational skills and attention to detail
  • Ability to remain calm during crisis and high pressure
  • Ability to overcome challenges and problem solve
  • System Saavy: Google Suite, strong ATS knowledge, HireRight, etc
  • Agility: ability to multi-task and adapt quickly
  • Team player and collaborative approach to work
  • Eagerness to learn and contribute

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, Marketing management tools, mobile connectivity for field techs, and Quickbooks integration. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is here to champion the people in home services. ServiceTitan helps them provide a wonderful customer experience, improve sales and more easily manage their business.

Inc 5000 Best Workplaces 2018
Los Angeles Business Journal Best Places to Work 2018
Forbes Cloud 100 2018
Los Angeles Business Journal Top 100 Fastest Growing Private Company for 2017
Inc. 5000 – America’s Fastest Growing Companies 2017
Forbes - Next Billion-Dollar Startup List 2017

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • MySQLDatabases
    • AsanaManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail

Location

Our neighborhood is considered a "crossroads" and "gateway" city. We have suburban life on one side and city life on the other.

An Insider's view of ServiceTitan Inc.

How do you collaborate with other teams in the company?

I usually prefer communicating and collaborating via slack or emails, but if I am looking for a rapid solution then I would walk over to them.

Dave Avetikyan

Data Engineer

What are some things you learned at the company?

I've been part of teams throughout my career, but here at ServiceTitan I've had a chance to collaborate in full with my colleagues. I've also learned new things about being accountable to your teammates, the power that transparency has in keeping teams together, and the benefits of being open and candid.

Jason Mulero

Senior Learning & Development Specialist

What makes someone successful on your team?

Empathy, determination, and resourcefulness!

You're the main point of contact for a complex, detail-oriented implementation schedule that has concurrent timelines and moving parts. You need to be cool and collected in the face of high-stress situations, all while delivering an excellent customer experience.

Kathy Chang Sercu

Sr. Manager, Enterprise Implementation

What are ServiceTitan Inc. Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
ServiceTitan's dental plan covers 100% of the cost for preventative care
Vision Benefits
ServiceTitan's vision plan covers 100% of the cost for preventative care
Health Insurance Benefits
ServiceTitan's incredibly generous health plan covers 100% of the cost and 80% for dependents.
Life Insurance
Pet Insurance
ServiceTitan offers Pet Insurance to our Titan pets.
Wellness Programs
ServiceTitan partnered with Fitspot to bring onsite massages and exercise activities to the office
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Company Outings
Aside from our annual summer picnic and holiday party, we always make time to have happy hour with the team. In addition, we value team building, so we often take team offsites.
Free Daily Meals
ServiceTitan offers free lunches everyday and a fully stocked pantry with La Croix and your favorite cereals!
Game Room
Stocked Kitchen
Happy Hours
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

We really listen to the feedback of our employees and want to make sure that each perk is thought out and mindful for everyone.

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