Ready to be a Titan? 

ServiceTitan is looking for a talented Manager, High-Volume Recruiting to join our extraordinary Talent Acquisition team as we build the first end-to-end solution to transform the trades. In this role, you will play a pivotal role in guiding a team of high-volume recruiters to deliver on our ambitious hiring plans and growth strategies. You’ll collaborate with the broader Talent Acquisition team to navigate nuanced candidate situations, facilitate hiring decisions, and deliver unmatched candidate experience as we scale.

What you'll do:

• Lead, empower and manage your team of high-volume recruiters to meet hiring goals while maintaining best-in-class candidate and hiring manager experience 

• Manage the day-to-day recruiting programs for all high-volume roles 

• Develop and implement strategic initiatives to attract and engage diverse talent; ensure diversity and inclusion strategies are incorporated throughout the steps in the hiring process, from pipeline development to hire

• Source and attract active and passive candidates from various resources, including direct sourcing, referrals, social networks, networking events etc.

• Attend recruitment functions such as job fairs, career days and other events to source and engage candidates

• Ensure hiring teams adhere to recruiting processes and procedures

• Champion continuous improvement; when needed, challenge assumptions & influence hiring stakeholders to drive hiring decisions

• Regularly present key learnings, blockers, wins, and losses to your Leadership Team and the broader Talent Acquisition organization 

• Partner with hiring leaders to build effective sourcing, screening, assessment, and closing approaches that ensure inclusive, efficient, effective and objective evaluation processes

• Build effective business partnerships and operate as the talent advisor to your client group(s); do not serve as an “order-taker”

• Collaborate with company efforts to build a strong employer-of-choice brand

• Be accountable to yourself, your team, your hiring leaders, and your candidates

What you'll bring:

• 5+ years of full-cycle recruiting experience in the technology industry

• 2+ years in a startup, fast-paced startup is preferred

• 3+ years of demonstrable experience building, managing, and mentoring recruiting teams

• Experience recruiting for non-technical roles in a technical environment, specifically within Sales, Marketing, Customer Success and G&A functions

• Strong business partnership experience, coaching and facilitation skills

• Demonstrated ability to develop and execute sourcing/recruitment strategies

• The ability to independently balance multiple priorities and to constantly re-prioritize

• High touch service level to both internal recruiting team and cross-functional hiring partners

• Strong communication, organization, project management, and negotiation skills

• Sense of urgency; ability to move quickly and autonomously; ability to prioritize work efficiently and effectively to deliver results

• Growth minded, curious, active learner excited to try new solutions, and quickly iterate to improve how things are done 

• Strong level of independence and efficiency; entrepreneurial mindset & thrives in a fast pace environment

• Detail-oriented in approach to all tasks, whether mundane or mission-critical

• Analytically driven and are fluent in data-driven analysis

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and Founders Club- open to all Titans. 

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 80% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. 

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.