Sr. HR Business Partner at iHerb

| Pasadena
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Job Summary:

iHerb is a fast-growing global health and wellness retail leader, focused on offering our Customer earth’s best selection of available natural products, at the best possible value, delivered with the most convenient experience. iHerb is an e-commerce company located in Los Angeles., We are a growth-stage company that is equally fanatic about creating and maintaining a fabulous culture of support and success for all employees. Named one of the Top 50 Companies in Los Angeles providing Best Perks and Benefits by Built in LA Business Journal for 2019.

The Sr. Human Resource Business Partner (HRBP) will operate as a the driver and consultant in delivering HR solutions to support the specific needs of assigned client groups and overall business objectives. This individual will act as a partner, trusted advisor, coach and business partner. This position requires someone that is anxious to be a change agent and is comfortable in an agile environment. The successful candidate will be comfortable performing both strategic and tactical work in a fast-paced and dynamic environment. This individual will work closely with internal counterparts for successful planning and delivery of HR programs and services to the business. The position is located in Pasadena, CA

Job Expectations:

  • Work alongside the Centers of Excellence to develop and implement a comprehensive and integrated people strategy that proactively addresses all major HR areas; talent acquisition, organization development, performance management, talent planning and career development, leadership development, employee communications, compensation and rewards, learning, etc.
    • For Example:
    • Partner with Talent Acquisition to develop the internal and external recruitment and planning strategies to meet the needs of your assigned clients
    • Execute the training and development strategies to close skill “gaps” within the assigned clients
    • Leads ongoing succession planning, including cross-training, rotational programs and other activities for the appropriate clients
  • Provide contemporary and value-added human resources business delivery; with both high touch, client focused internal consulting, strong metric driven service and transaction support components.
  • Provide expert advice and counsel to leaders on all organization and human resources issue
  •  Lead the implementation of all key people projects for client groups supported
  • Proactively partners with the broader HR team to share best practices, HR strategy / delivery.
  • Partner with the CHRO to establishes key metrics to drive measure and reinforce high service levels and internal consulting deliverables from the human resources function 
  • Conducts ongoing reviews of assigned client groups organizational design and proposes changes to enhance operations
  • Consults with assigned client groups management in aligning performance management and reward recommendations
  • Provides ongoing performance coaching and feedback to assigned client group leaders regarding issues of managerial style, communications, and employee and peer interactions

Knowledge, Skills and Abilities:

  • Exceptional influencing skills
  • Adept at consulting and advising leaders on HR related issues to implement appropriate solutions
  • Demonstrated success designing and implementing changes using a consistent framework of reference
  • High level of self-initiative and sense of urgency coupled with a strong customer service orientation.
  • Ability to communicate and interact effectively with all levels of management, and partner extremely well with others to get work done
  • Ability to maintain strict confidentiality and discretion

Equipment Knowledge: 

  • Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
  • Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred
  • Experience with Workday a plus

Experience Requirements:

  • Generally requires a minimum of 8+ years of relevant experience in a Human Resources Business Partner and HR Program Management function
  •  Proven success working with senior leaders to align people
  •  Experience in strategic workforce planning and organizational design
  • Experience managing complex talent management program design, implementation, communication and operations
  • Experience building working partnerships with leaders and acting as a trusted advisor for business units on talent issues
  • Experience creating and/or implementing enhancements to talent management programs/processes based on relevant best practices, external trends, and data
  • Experience implementing and/or utilizing talent management technology
  • End global program management and change management experience
  • Experience with functional skill management and competency management frameworks
  • Worked effectively with Senior Level Executives and leaders at all levels
  • Strong global, multinational cultural experience

Education Requirements:

  • Bachelor’s degree in Business Administration, Finance, Human Resource Administration or other related field.


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Pasadena is known for its charm, sophistication and the best night life this side of LA! Tech is in Irvine, one of America's best places to live!

An Insider's view of iHerb

What's something quirky about your company?

“Everyone is really different, nice and cool to be around. People are comfortable to be themselves, which is not common.”


Software Development Engineer I (SCS)

What's the biggest problem your team is solving?

“Most of the challenges stem from the extreme growth of the company in addition to keeping up with the technological advances in the market. We migrate and change quickly to adapt, which is the fun part because we are continuously learning.”


Senior Software Development Engineer (SCS)

What makes someone successful on your team?

"A top performer on my team is really exceptional at a few things above and beyond the skills to do their work. Building relationships, adapting to the environment as it changes, and acting with urgency are these key abilities that enable them to achieve rapid growth in their career at iHerb."


Product Manager

How do you empower your team to be more creative?

"More so than empowering individuals, you have to hire the right people, trust them and let them do what they are good at.”


Director of Software Development & Platform (SCS)

What makes someone successful on your team?

"Collaboration, feedback and creative freedom contribute to our team's success. Collaborating and receiving feedback ensures the content of our projects is accurate and effective. We are also given the freedom to approach our projects however we see fit — this flexibility allows us to create learning materials that are engaging and interesting."


Curriculum Developer

What are iHerb Perks + Benefits

iHerb Benefits Overview

Perks include snack and beverage stations, on-site gym, video arcade room, sand volleyball court, team happy hour and networking events and more. iHerb is dedicated to providing comprehensive medical, dental and vision plans by contributing up to 80% of the monthly costs associated.

Volunteer in local community
iHerb is committed to helping great causes here at home and around the world. We partners with organizations like the Boys and Girls Club, Susan G Komen, Ronald McDonald House, Exceed, etc...
Partners with Nonprofits
Worldwide, we’ve donated over $5 million. iHerb facilitates two schools in Cambodia in addition to supporting the Cambodian Children's Fund and New Hope Cambodia in support of children's education.
Friends outside of work
Eat lunch together
Intracompany committees
iHerb's iFit and iFocus teams are dedicated to organizing company events in addition to creating wellness programs and initiatives. The overall health and wellness of our team members is priority!
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
iHerb Team Members can contribute up to $2700 annually to their FSA.
Disability Insurance
iHerb offers both short and long term disability coverage for its Team Members.
Dental Benefits
iHerb contributes 75% of the monthly costs associated with Cigna DHMO or Cigna DPPO dental plans.
Vision Benefits
Health Insurance Benefits
iHerb contributes up to 80% of the monthly costs associated with Blue Shield's HMO, HMO+, PPO and HDHP health plans.
Life Insurance
iHerb provides all full-time Team Members with a 100% company-paid $50,000.00 Life/AD&D policy. In addition, Team Members have the option to elect additional Life/AD&D coverage plans.
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
iHerb's team fitness initiatives include in-office yoga and in-office fitness classes.
Retirement & Stock Options Benefits
401(K) Matching
iHerb contributes a 100% match up to 4% of the Team Member's election.
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Company sponsored family events
iHerb invites employees and their family members to attend a local minor league baseball game every summer.
Vacation & Time Off Benefits
Generous PTO
iHerb employees receive up to 20 days per year of paid time off based on years of service.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
iHerb hosts company outings throughout the year (varies by location).
Game Room
Our game room includes Ping Pong, Foosball and Video Games.
Stocked Kitchen
Happy Hours
Happy hours are hosted on occasion .
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
iHerb offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5250 with a maximum total match of $5250.
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available
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