What You'll Do:

• Partner and influence on a range of Human Resources processes that could include Employee Onboarding, Employee Transfers, Performance Management, Employee Terminations, Unemployment Compensation, and Verifications of Employment.

• Provide subject matter expertise on HR systems, processes and policies.

• Collaborate with HR COEs on routine and new program rollouts and process changes, and assist with communication and adoption training. 

• Regularly review data tables to ensure data integrity, accuracy and consistency.

• Ensure easy, user-friendly access to and appropriate distribution of HR information, reports and metrics across all users within the company.

• Provide training on new and existing functionality to new and existing users as well as support of users after go-live.

• Assist with UAT re: improvements/enhancements to new and existing HR applications, reports, business processes, etc.

What You'll Bring:

• Excellent verbal, written, interpersonal and telephone communication skills are required.

• Proven ability to effectively manage a large workload that has multiple, conflicting priorities.

• Strong analytical and data validation skills, experience with reporting and data analysis.

• Must have strong Excel skills

• Ability to prioritize daily issues, tasks and projects in a fast-paced environment.

• Prior knowledge of HRIS policies, procedures, systems and tools.

• 5+ years of relevant experience and a BA or BS degree.

• 3+ years Workday HRIS experience is preferred.

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and Founders Club- open to all Titans. 

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 80% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. 

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.