Responsibilties:

• Responsible for HR Technology projects and ongoing system management
• Partner with the Manager, HR Technology and People Team to deliver efficient business processes and elevate the user experience
• Proactively contributes and executes the HR Technology strategy and roadmap
• Executes and manages multiple projects simultaneously through the entire project lifecycle
• Creates process improvement through the evaluation and documentation of process flows
• Elicits requirements and translates this into functional/technical requirements
• Supports the Analyst, HR Technology in day-to-day activities and issues
• Analyzes stakeholders' requirements and supports the management and implementation of change/enhancement requests
• Performs root cause analysis of issues and resolves or escalates as appropriate
• Creates ad hoc reports and provides analytics as needed
• Executes the approach for implementing releases and system enhancements
• Responsible for creating test strategies and execution of testing for projects, releases and enhancements
• Supports the management and maintenance of integrations via Boomi, SF Integration Center and Intelligent Services
• Builds relationships with other members of the People Team and stakeholders and supports them from a technical perspective
• Supports and recommends practices to ensure data integrity
• Recommends and implements improvements to HR Technology processes to improve efficiency
• Provides system support to other systems administrators and the People Team
• Stays up to date on system upgrades, releases and new functionality

Qualifications:

• Exceptional technical skills
• Knowledgeable of HR information systems and report writing tools
• 5 - 7 years of related experience with a Bachelor's degree or equivalent experience
• Ability to analyze data and detect meaningful trends and patterns
• Advanced Microsoft Excel skills
• Ability to work independently and take full ownership of responsibilities
• Ability to see big picture while maintaining accuracy and attention to detail
• Excellent organizational skills with ability to work independently, multi-task, follow through, and meet deadlines within an entrepreneurial team and customer-focused work environment
• Must be able to demonstrate time management finesse while taking on projects simultaneously
• Excellent verbal and written communication skills
• Ability to effectively communicate technical information to end users with limited technical knowledge
• Excellent customer service skills
• Strong presentation skills
• Ability to build rapport and trust with all levels of the organization
• Experience with SuccessFactors
• Degree in human resource management, computer information systems, or similar, preferred
• HR certification desirable (SPHR/PHR, SHRM-SCP/CP)