People Operations Manager

| Downtown
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We are looking for a passionate People Ops Manager to contribute to our end to end team member experience. This generalist will support our top notch communication with candidates and team members as well as assist with programs/initiatives to support the Traits We Value.

Responsibilities

  • Build a pipeline of qualified, high caliber candidates for varied roles in technology, engineering and account management.
  • Provide a positive, memorable candidate experience.
  • Assist with new team member onboarding experience.
  • Sustain team member engagement through highly personalized touch points and event coordination (volunteering outings, teambuilding outings, and team celebrations).
  • Interact with team members and provide concierge-level responses to inquiries.
  • Provide two-way communications to our team members and collect feedback whenever possible.
  • Assist with benefits administration and compliance.
  • Assist with office operations and vendor coordination.
  • Support People Operations projects, initiatives, and programs to uphold the Traits We Value.

Requirements

  • 2+ years of experience of recruitment experience in a technology environment. 
  • 3+ years of HR generalist experience, project management experience a plus.
  • Genuine interest in building relationships displaying an upbeat, collaborative and selfless disposition.
  • Ability and willingness to work as a hands-on, individual contributor.
  • Ability to manage multiple competing priorities and many details in a dynamic start-up environment. 
  • Eager to learn, driven to improve, possessing intellectual curiosity, and a willingness to make and learn from mistakes.
  • Technology-inclined, has used a variety of HRIS, HR platforms and software.
  • SHRM or HRCI certification strongly preferred.

Compensation

  • Highly competitive salary and bonus program participation.
  • Highest quality PPO insurance plans with flexible spending account and zero contribution from team members.
  • Open/Unlimited PTO.
  • 401K with company contribution program.
  • Professional training and education program and reimbursements.
  • Generous perks (e.g., mobile phone program, gym membership, lunches, massages).
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PerlLanguages
    • PythonLanguages
    • SqlLanguages
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • CSSDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

We are in the heart of the central business district in downtown LA, close to shopping, entertainment, restaurants, and 7th / Metro train stop.

An Insider's view of MediaAlpha

What’s the vibe like in the office?

The office is an open environment of collectively hard-working people. Anyone can (and will) approach anyone else for questions or a casual conversation. It's a nice balance that allows us to accomplish our goals while staying sane cooped up in a building for several hours a day. The cold brew tap doesn't hurt, either ;)

CJ

Media Buying Manager

What's the biggest problem your team is solving?

We are making the insurance buying process easier! It's interesting stuff.

Tony

Director of Yield Optimization

How has your career grown since starting at the company?

I've grown in so many ways! The individual time spent with my Team Lead has helped. Our company culture, goal-setting process (OKRs), and book club helped increase my professional knowledge, and not just in accounting!

Lily

Accounting Manager

What makes someone successful on your team?

Someone will be successful on the engineering team if they are not afraid to ask questions to better understand the reason why we do things and strives to find the best solutions.

Amy

VP of Technology

What are MediaAlpha Perks + Benefits

MediaAlpha Benefits Overview

We offer all of the benefits you expect in the tech space and then some.

Culture
Volunteer in local community
We sponsor an annual company-wide volunteer day and are active members of PledgeLA to support and encourage volunteering year-round.
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
MediaAlpha's management team is as diverse as our team members. We are focused on continuous improvement of our Diversity and Inclusion initiatives.
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
MediaAlpha offers Dependent Care and Medical FSA.
Disability Insurance
Disability insurance covers 66% of annual salary up to $10000 monthly maximum payout.
Dental Benefits
100% paid dental coverage for team members and their families.
Vision Benefits
100% paid vision coverage for team members and their families.
Health Insurance Benefits
100% paid health coverage for team members and their families.
Life Insurance
100% paid life insurance coverage in the amount of $100,000 for team members.
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
MediaAlpha offers a Safe Harbor Contribution equal to 3% of a team member's gross salary. Team members are 100% vested at the time of enrollment.
Company Equity
Performance Bonus
MediaAlpha offers annual performance bonuses and spot bonuses for extra efforts.
Match charitable contributions
MediaAlpha matches team member contributions to non-profit organizations up to $2,500 annually.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 12 weeks of paid parental leave and a 12 week return to work program customized to the individual's needs.
Flexible Work Schedule
MediaAlpha provides team members with flexible work schedules.
Remote Work Program
Our remote work program includes working from home on occasion as needed.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Team Members receive 48 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Pool Table, Shuffle Board, Darts, and TV's.
Stocked Kitchen
Some Meals Provided
Employees get free lunch on Monday, Wednesday, Friday.
Happy Hours
Parking
We offer employees Free on-site garage parking.
Recreational Clubs
Fitness Subsidies
We pay up to $75 per month for fitness classes or gym memberships.
Professional Development Benefits
Job Training & Conferences
MediaAlpha offers employees professional development opportunities like Annual individual budget for training, The ability to attend job related conferences and seminars.
Lunch and learns
MediaAlpha team members are encouraged to share information through lunch and learns. In addition, our book club meets once a quarter.
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
We offer professional growth reimbursement to team members looking to expand their knowledge in tech and beyond.
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Aside from all of the benefits and perks, we embrace individualism and truly believe that encouraging authenticity results in happier and more productive teams.

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Send interest to [email protected]
Apply now
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