People Operations Generalist

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Sure is seeking a People Ops Generalist to oversee Human Resources operations and build on existing and new best practices and procedures to suit a fast-growing high-energy environment. This role will report to the Head of Recruiting and support HR strategies, operations, systems, transitions, employee relations, and employee engagement activities/programs throughout the organization.
You bring strong attention to detail and the ability to think strategically about how the details shape the bigger picture. No task is too small and your ability to apply sound judgement helps build system and team integrity. Most importantly, you are an empathetic, warm, and people-first person who wants everyone to love their jobs.

What you'll be doing:

  • Develops and implements policies and practices to support the organization’s human resource initiatives and compliance requirements, ensure proper documentation and reduce risks.
  • Manage the day to day ins and outs of our HRIS, Trinet, including onboarding new employees, process employee information changes, payroll changes, benefit questions, employee record collection for all new employees as needed throughout the year.
  • Conducts or acquires background checks and employee eligibility verifications.
  • Leads and administer performance management and employee rewards and recognition programming.
  • Manages employee matters including but not limited to: disputes and investigations, disciplinary matters, performance and talent management; productivity, anti-harassment,
  • Maintain in-depth knowledge of legal requirements related to leave, employee relations, payroll, and benefits, while mitigating legal risks and ensuring regulatory compliance globally
  • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
  • Partner with the Head of Recruiting on additional projects both big and small
  • Collaborate on building a flexible, remote, and inclusive culture through company-wide events

What you'll bring:

  • 4-6 years of human resource management.
  • Preference for SHRM-CP or PHR Certified.
  • Startup or small company experience strongly preferred.
  • Excellent interpersonal and leadership skills.
  • Excellent organizational skills and attention to detail.
  • Familiarity with project management + system implementations
  • Ability to adapt to the needs of the organization and employees.
  • Ability to handle confidential information with sensitivity, discretion and discernment
  • Thorough knowledge of employment laws and regulations. Notable in California and New York

Sure offers employees benefits including: unlimited PTO, a variety of medical, dental and vision insurance plans covered at 80%, 401k plan, equity, employee assistance program, generous parental leave, home office stipend, an annual company retreat, and so much more!

About Sure.

Sure, an insurance technology company, powers digital insurance programs for the world’s most recognized brands and carriers. Its enterprise SaaS Platform and APIs accelerate digital transformation and omnichannel distribution without the need for additional IT resources. Sure streamlines all aspects of digital insurance sales and service with features designed for each phase of the insurance lifecycle. Founded in 2014, the company is remote first and has customers around the globe.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

For more information, visit https://www.sureapp.com/. Follow @SureHQ on Twitter, Facebook and Instagram.

Employment at Sure is contingent upon a satisfactory verification of a general and criminal background check. Upon an offer of employment, all prospective employees may be required to complete an employment application. Any background verifications will be obtained with written consent from the individual.

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • DjangoFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • IllustratorDesign

An Insider's view of Sure

How does your team reward individual success?

We have a really kudos-giving culture (++'s, shoutouts, etc.). Each engineer's strong suits are discovered, and the work is arranged around what we know well or are excited to learn. For me, the biggest reward is getting to do work that I love to do, which happens to be very math-centered. We get to become subject matter experts in areas we enjoy.

Lena

Backend Engineer

What does your typical day look like?

The best part of being a marketer is that no two days are exactly alike. In fact, it changes by minute as I pivot from content to design to PR. However, one thing remains consistent from day-to-day — the motivation I get from the Sure team to continuously strive for greatness. Everyday I’m surrounded by amazing people that produce incredible work.

Brenna

Head of Marketing

How has your career grown since starting at the company?

My career has exploded since being here at Sure. Everyday I am given in the opportunity to work on ground breaking products. Whether it’s refactoring an existing paradigm or innovating on a new idea, I’m given the tools and team members to go above and beyond what I knew was possible. For this, my growth is limitless.

John

Product Designer

How do you empower your team to be more creative?

The most creative ideas are fostered in environments where team members have a strong sense of ownership over their projects, feel safe enough to be vulnerable, and challenging the status quo is encouraged and rewarded. It’s my job to make sure that these elements are a part of everyday life at Sure.

Dan

Chief Product Officer

How do your team's ideas influence the company's direction?

Our Partnerships Team is constantly coming up with innovations that not only focus on our clients' needs, but the big picture of Sure. These ideas influence product decisions, which our leadership team is quick to implement, ultimately helping us continue to grow smoothly. We are able to support business progression through collaborative teamwork.

Michael

Senior Partnerships Manager

What are Sure Perks + Benefits

Sure Benefits Overview

Sure believes that a healthy and happy team is essential to the success of our company. We practice what we preach and offer a huge range (20+) of customizable insurance plans suited to any employee's preferences and priorities. We are obsessed with collaboration and inclusion and believe that spending time together having fun helps fosters great working relationships.

Culture
Volunteer in local community
Sure has an annual can drive and donates to Westside Food Bank in Santa Monica.
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
All Sure employees go through interview training which includes an interactive module about unconscious bias as well as a wiki with links to several resources.
Diversity manifesto
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Sure participates regularly in hiring events that connect us with BIPOC communities. Our recruitment team completes an unconscious bias training.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
SURE employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Dental Benefits
SURE's dental insurance policy contributes 80% of the cost of insurance premiums for both employees and their families. We provide 13 different plan options ranging from $0 deductible to $100.
Vision Benefits
SURE's vision insurance policy contributes 80% of the cost of insurance premiums for both employees and their families. We provide 4 different plan options through Aetna or VSP.
Health Insurance Benefits
SURE's health insurance policy contributes 80% of the cost of insurance premiums for both employees and their families. We provide 17 options for employees including PPOs, HMO, HD options.
Life Insurance
Wellness Programs
Sure provides each employee with a free Calm app subscription so that each employee has access to meditation and stress relieving exercises.
Mental Health Benefits
Sure provides each employee with a free Calm app subscription so that each employee has access to meditation and stress relieving exercises. We also have an employee assistance program offered to all.
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 8 weeks of parental leave for all parents with a gradual return-to-work period with reduced hours over a month following parental leave.
Remote Work Program
Our remote work program includes full-time remote for specific positions.
Family Medical Leave
Adoption Assistance
We provide 8 weeks of parental leave for all parents, regardless of how they became parents, this includes adoption leave.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Employees receive unlimited sick days along with unlimited PTO days.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Happy hours are hosted on occasion
Parking
We offer employees free on-site garage parking.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Cross functional training encouraged
Promote from within
Paid industry certifications

Additional Perks + Benefits

First and foremost, Sure values our employee's commitment to our purpose and we do everything we can to show how much that means to us. Whether it being unlimited PTO that people ACTUALLY use, to our membership to the Calm app for meditation breaks, to our commitment to hiring a diversity of perspectives and backgrounds, we believe our success as a company is only possible with happy and safe teams!

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