We are looking for a passionate and experienced Learning and Development Specialist to design, develop, and implement enterprise-wide development tools and programs. You will impact ServiceTitan's growth by contributing to the development of high-performing team members and a high performance culture. You will report to our Manager, Learning and Development.

As our Learning and Development Specialist, you will: 

• Develop and facilitate scalable, engaging training content - both instructor-led and self-paced - and supplemental materials
• Partner with org leaders and business partner teams to assess need and identify preferred delivery models/methods
• Collaborate with learning team to ensure materials, logistical information and communication plans have been prepared and communicated appropriately
• Provide input into the broader learning and development strategy as needed

To be successful in this role, you’ll need: 

• Solid career progression and track record in learning and development or training with experience in designing, developing, and delivering instruction in the workplace
• Strong knowledge of instructional design models and processes, and needs assessment approaches and techniques
• Strong knowledge of a variety of instructional theories, facilitation, coaching and project management skills
• Ability to work collaboratively with a variety of stakeholders and cross-functional business partners
• Interested in the theoretical, but maniacal about execution and results, with a high degree of ownership from conception to implementation
• Ability to work autonomously and deliver results when clear guidelines are present as well as in ambiguity
• BA/BS in Education, Communications, Psychology, Organizational Psychology or relevant degree required

Why ServiceTitan?

1. Work/Life Balance: flexible work schedule, flexible PTO, parental leave 
2. Health & Wellness: company-paid medical/visual/dental insurance, 401(k) retirement plan with company match, lunch provided everyday, fully-stocked kitchens, weekly meditation, wellness rooms, discount on Classpass
3. Enrichment: professional development workshops, diversity charter groups, an orientation program, career pathing opportunities

Equal Opportunity Employer

ServiceTitan does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. At ServiceTitan, our mission is to help our Titans and customers achieve the extraordinary. We are an equal opportunity employer and we celebrate the diversity that each Titan brings to the table. We believe that the convergence of fresh, unique perspectives and experiences from all walks of life is what makes our product and culture so great - and there's always room for more.

Life at ServiceTitan 

http://instagram.com/lifeatservicetitan | https://www.themuse.com/profiles/servicetitan | https://www.builtinla.com/company/servicetitan-inc

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, mobile solution for field techs, and accounting integration with Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.

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