About the HRIS Analyst at Headspace:

This individual will play a vital role in building out our HRIS implementation. You will provide day-to-day Ultipro support as well as being the project lead and key liaison with Ultipro and our Senior HR Manager and finance team. 

This position will serve in the capacity of an administrator for Ultipro and will have responsibility to recommend and implement business processes, reporting, dashboards, integrations, feeds, and configuration that enable Ultipro to drive business alignment and maximize organizational and business performance.

The candidate must be organized and analytical, adept at working in a team environment, able to follow and implement a project schedule, have a curious and continuous improvement mindset and be capable of handling multiple priorities concurrently. We are looking for candidates who are excellent communicators and customer focused, as well as self-starting and energetic. In this role, you may deal with ambiguity and rapidly changing priorities, with a strong desire to take on more responsibility as they grow.

How your skills and passion will come to life at Headspace:

• Subject matter expert for HR, Compensation, Benefits, Time Tracking processes and reporting
• Work closely with the People Operations team to understand business processes, goals and gaps to implement solutions (e.g. automating and improving workflows) that address the business’ needs
• Serve as system administrator and eventual Subject Matter Expert for Headspace People software solutions (Ultipro, Glint, Culture Amp)
• Provide day-to-day system support, including resolution of all system related issues
• Be the point person for company-wide reporting requirements from Ultipro, with ability to interpret business needs and design custom reports, dashboards, management reports and metrics. You’ll lead the HRIS implementation at Headspace
• Working with key stakeholders to ensure that the software is implemented to serve all our business needs
• Perform HRIS administrative functions including security maintenance, business process configuration, tenant configuration, data loads, user management, integrations, feature testing and upgrades
• Testing of HR processes during system implementation
• Inform the team of new updates and capabilities and perform updates when new functionality is implemented as needed. 
• Collaborating with project resources in all aspects of system testing including development of test strategy documentation, creating test scripts, coordinate testing resources, compile test completion metrics, and test script execution
• Provide day-to-day Ultipro support in configurations, security, reports, and troubleshooting
• Supporting resolution of issues escalated; managing incidents, tracking ticket status and partnering with teams to resolve
• Assists with training for business area owners and users of Ultipro. Advise users on how to best use system functionality to automate workflow and troubleshoot user issues
• Supports end users with ad hoc or nonstandard batch uploads, creating reports and resolving issues with existing reports
• Maintains integration related requirements and technical documentation

What you’ve accomplished:

• BS degree or equivalent years of experience and 3+ years of strong analytical/problem solving experience. 
• Experience handling confidential information 
• Advanced MS Excel/report writing experience
• Minimum 2 years of experience with Ultipro
• Experience in writing documents and executing requirements, design, development, and testing
• Strong written and verbal communication skills
• Excellent analytical, problem solving, and multitasking skills
• Ability to work independently and perform against tight deadlines and multitask effectively
• Strong self-motivation balanced with a desire to achieve team goals

How to get started:

If you’re excited by the idea of seeing yourself in this role at Headspace, please apply with your CV and a cover letter that best expresses your interest and unique qualifications.