HR GENERALIST

| Santa Monica
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DESCRIPTION

 

Overview:

Want to be part of a company that is changing the game for some of the world’s most notable brands and disruptive companies? We thought so.

At TaskUs we look for individuals who are constantly striving for excellence in both their personal and professional lives. Our rapid growth demands high performance, and we're proud to say that we have a talented and motivated team along for the ride. We invest in our team because #peoplefirst isn't just a phrase, it is the cornerstone on which we have built our business. We know employee happiness equates to customer satisfaction. TaskUs offers the adventure of a lifetime, working side by side with passionate teammates and giving you opportunities for career growth that is unparalleled. If you’re looking for a new challenge or just want to be a part of something historic, join us. Let’s change the way the world works.

Responsibilities (including, but not limited to):

  • Develops human resources solutions by collecting and analyzing information and recommending courses of action.
  • Improves manager and employee performance and experience by identifying problems and evaluating potential solutions.
  • Oversees and completes special projects to include setting timelines, coordinating with appropriate parties. conducting research, developing and organizing information, and fulfilling transactions.
  • Prepares reports by collecting, analyzing, and summarizing data and trends.
  • Ensure compliance with federal, state, and local legal requirements by maintaining awareness of existing and new legislation including anticipating, enforcing, and advising management on needed actions.
  • Ensure all new hires are properly on-boarded with a focus on a ridiculously good new hire experience.
  • Review and file new hire paperwork including I-9 documentation.
  • Track and administer employee leave, including but not limited to FMLA, Military, and Disability leaves.
  • Administer our Employee Satisfaction Survey.
  • Address any employee relations, employee concerns, and/or disciplinary or performance issues as they arise.
  • Manage documentation in personnel files.
  • Conduct exit interviews as needed.
  • Update/revise employee policies and procedures as required by law or necessary for the business.  
  • Maintain a positive culture by managing the day to day office tasks as needed.
  • Other duties as assigned based on the needs of the business.

Skills/Qualifications:

  • Bachelor’s degree in Human Resources OR equivalent work experience
  • 3+ years of direct experience; hourly population and/or call center experience highly preferred
  • PHR strongly preferred
  • Strong ability to multi-task, extremely detail-oriented, and high sense of urgency
  • Background in roles requiring customer service and organizational skills
  • Experience with ADP, Oracle HCM, or other HR Information Systems
  • Knowledge of state and federal employment law
  • Ability to travel up to 10%

About TaskUs:

TaskUs provides next generation customer experience that powers the world’s most disruptive companies through the partnership of amazing people and innovative technology.

We provide Ridiculously Good strategy, business process optimization, revolutionary technology and the best talent to deliver transformational, digital scale.

Our people are at the heart of everything we do. We embrace a culture that fosters a best-in-class employee experience. It’s no wonder we have been named as one of the “Best Places to Work” by the LA Business Journal and San Antonio Business Journal.

TaskUs has been recognized on the Inc. “5,000 Fastest Growing Private Companies in America” list the past five years and The Los Angeles Business Journal’s “100 Fastest Growing Private Companies” the previous three years. TaskUs is headquartered in Santa Monica, California, with operations across the United States, Latin America and the Philippines.

TaskUs, Inc. is an equal opportunity employer.

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Location

3221 Donald Douglas Loop S, Santa Monica, CA 90405

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