HR Compliance Specialist at Clutter

| Greater LA Area
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Clutter is an on-demand, technology company based in Los Angeles that is disrupting the $50B/year self-storage and moving industries. We’ve built an end-to-end logistics and supply chain platform that enables us to offer consumers a much more convenient solution at price parity with the incumbents. We’ve raised $300M from a number of VCs, including SoftBank, Sequoia, Atomico and GV (formerly Google Ventures). We have 500+ team members and tens of thousands of customers in 7 major markets across the US with plans to be in 50+ markets, domestically and internationally, within the next 5 years!

At Clutter, we're fortunate to be providing a consumer value proposition that people love and one that makes economic sense - a true product/market fit that few startups ever find. To deliver on our promise to consumers, team members and investors, we're focused on hiring, training and retaining exceptional individuals. This means that we have a very thorough interview process and maintain high performance expectations, but we'll always be transparent with you and respectful of your time.

The opportunity:

Clutter is looking for an HR Compliance Specialist to ensure the company’s HR policies and processes comply with all applicable federal, state and local laws and regulations. This position will oversee all aspects of HR compliance, including I-9 compliance, leave of absence/FMLA, sick leave and other leave/time off policies, short-and-long-term disability benefits, reasonable accommodation, wage and hour and predictive scheduling. The HR Compliance Specialist will manage day-to-day activities and help formulate the company’s long-term strategy, working proactively with external legal and other departments on compliance-related issues as well as on any external audits conducted by government officials. This individual will report directly to the Head of People Operations. 

What you’ll do:

  • Own HR Compliance and be responsible for managing, inventorying, assessing, controlling, and developing compliant policies/procedures to reduce HR compliance risks nationally
  • Oversee all aspects of HR compliance, including I-9 compliance, rest and meal periods, leave of absence/FMLA, sick leave and other leave/time off policies, short-and-long-term disability benefits, reasonable accommodation, wage and hour and predictive scheduling
  • Monitor new laws or regulations related to HR compliance and drive continuous process and program improvement
  • Manage the company’s reporting requirements, including Affirmative Action (OFCCP) and EEO-1 
  • Keep track of metrics and conduct audits for each compliance area to ensure compliance
  • Lead compliance-related projects and initiatives and proactively formulate risk mitigation strategies
  • Collaborates with People Ops to ensure appropriate training is provided to Operations and CX on compliance requirements and the company’s compliance policies and processes

What we're looking for:

Values

  • Desire to be scrappy and continuously strive to do more with less 
  • Positive “can do” attitude coupled with a strong commitment to integrity
  • Ability to evaluate problems using a longer time horizon and not sacrifice long-term value for short-term results
  • Ownership mentality and propensity to take responsibility for key outcomes

Abilities

  • Detail-oriented and organized with unrivaled ethics, integrity, and ability to prioritize effectively to accommodate tight deadlines in a dynamic start-up environment
  • Ability to collaborate cross-functionally, build strong relationships and become a trusted partner to relevant stakeholders
  • Comfort with ambiguity and ability to use sound judgement to drive complex issues to resolution and influence to achieve result
  • Exemplary writing skills, with an ability to customize work product to both formal and informal settings

Skills

  • Bachelor's degree from top university, Juris Doctorate (J.D.) a plus
  • 3+ years of previous experience in HR, with a strong understanding of compliance and/or policy
  • Experience working with large and geographically dispersed non-exempt workforce 
  • Experience managing complex HR projects and operationalizing HR policies and strategy
  • Strong understanding of US employment law and state employment laws (including CA, WA, NY, NJ)

Clutter is committed to fostering a fair, inclusive, and equal work environment. We strive to create a workplace that reflects the communities that we serve, where each team member is empowered to come to work as their true self. Diverse teams are more successful, which is why Clutter aims to be a leader in workplace equality and move both our company and the industry forward.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • Internal A/B Testing PlatformAnalytics
    • BalsamiqDesign
    • InVisionDesign
    • PhotoshopDesign
    • AsanaManagement
    • Pivotal TrackerManagement
    • Internal CRM platformCRM
    • SendGridEmail

Location

Clutter is conveniently located in the middle of the trendy Hayden Tract in Culver City, minutes from the metro stop and downtown eateries.

An Insider's view of Clutter

What are some social events your company does?

During our hackathons, our Product and Engineering teams get together with the rest of Clutter to identify and solve existing and future challenges and deliver a working tech solution within 48 hours, including a chatbot to automate customer interactions and a robot prototype for our warehouses!

Dean

VP of Engineering

What projects are you most excited about?

I love bouncing around from building an A/B testing platform from scratch to launching new verticals to automating processes that make our teams more efficient. I'm now helping Clutter diversify its marketing funnel by expanding our SEO efforts. It's a mix of design, data, strategy, and automation, and it let's me flex different product muscles!

Liora

Senior Product Manager

How does the company support your career growth?

I joined Clutter as a Jr. Marketer, was promoted to Manager within a few months and most recently moved to the Product team! I’ve not only experienced a great deal of professional growth, but my career has been shaped entirely.

Allie

Associate Product Manager

How do you empower your team to be more creative?

We share the product specifications with all engineers in advance and let them express their feedback and technical opinions so that both Product and Engineers are aligned in understanding what we are building, why, and in which timeframe.

Chris

Director of Engineering

What's the biggest problem your team is solving?

We are obsessed with redefining the storage customer experience using technology. Our field operations are complex and communicating the right information at the right time is important so customers can plan their day accordingly. Real-time, thoughtful communication makes an already stressful process of storing and moving that much easier for them.

Brett

Associate Product Manager

What are Clutter Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
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