Better is redefining homeownership and making it simpler, faster—and most importantly—more accessible for everyone. We leverage technology and expertise to find ways that we can make the homebuying journey more approachable and understandable.
- Right now we’re funding over $1.5 billion in home loans per month
- We’ve funded over $14 billion in loans and $3.5 billion in insurance
- We ranked #11 on Fortune’s Best Places to Work in Financial Services 2020
- Our Founder and CEO was named in Comparably's Top 25 CEOs for Diversity
- We were listed to Forbes’ FinTech 50 2020
- And #15 on the 2020 CNBC Disruptor 50
- We’ve secured over $254 million from our investors to date
Our company is made up of driven, passionate people who bring their unique backgrounds and perspectives to everything we do and we are committed to fostering diversity, multiculturalism, and inclusion. We see the perspectives that each person brings and a diverse workforce as essential for individual and collective success. We believe it’s important to foster a company culture that encourages curiosity and passion—from employee resource groups and learning opportunities to team outings and community outreach.
Better.com is growing and we’re looking for an Employee Experience Manager to join our People team. If you’re looking to make an impact alongside a collaborative team that’s transforming the homeownership industry, check us out.
Our Employee Experience Managers work to build, iterate and execute on our people management processes, aligned with curating an environment where our people have the tools and resources they need to add value.
What you’ll do as an Employee Experience Manager:
- Employee interactions
- Consistent check-in points (45, 90, 6 months, 1 year, exit, etc)
- Pulse checks with ICs, Manager, Leaders
- Providing leaders regular updates on how their team is doing
- Provide Employee Relations support, thought partnership, and coaching for employees and management
- Deployment of programs (examples below)
- Onboarding success and integration
- Working with leaders to identify high potential employees
- Fostering a real-time and continuous feedback environment
- Holding leaders and managers accountable to managing performance
- Executing promotions and internal transfers
What the ideal candidate looks like:
We are looking for someone who puts people first, working in the best interest of both our employees and the company. This person should have a strong understanding of people guidelines and can navigate situations thoughtfully and effectively.
- 5+ years experience in an Employee Relations, People Partner or equivalent role
- Demonstrated experience providing solid judgment and experience assisting risk relative to the business
- Excellent written/verbal communication and creative problem solving skills
- Demonstrates empathy and experience driving inclusive results in their work
- Energized by a constantly changing environment
- Integrity and strong emotional intelligence. Leads with empathy and intuition.
- Ability to cultivate relationships and build rapport quickly across teams
- Experience using data to identify insights that drive action
Through the combined efforts of talent acquisition, employee experience, employee development, people strategy and people systems, the People team works to create and foster a positive and productive employee experience. We take ownership of everything from the smallest details - like keeping the right snacks in stock - to the largest projects, such as structuring performance management, to make sure that every member of the team feels supported, positively challenged, and able to thrive at Better. We have fun, love what we do, and care deeply about building a Better workplace.
The Better mission is rooted in values that drive us.
- We do what’s in the best interest of the consumer, not ourselves
- We have growth mindsets, not fixed ones
- We believe that success lies in execution, not credentials
- We act like owners, not just employees
- We work to find answers on our own, not wait for them to be given to us
- We optimize for mission, not ego
Our mission speaks for itself—we continue to outpace the industry at every turn. We’ve recently joined forces in partnership with Ally Bank, and our backers have helped build some of the most transformative tech and finance companies in history. Kleiner Perkins, Goldman Sachs, American Express, Citigroup, Activant Capital, Ally Bank, and others have invested in our vision for what homeownership can be.
Better is an equal opportunity employer. We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, age, or any other basis protected by law. All employment decisions at Better are based on a person’s merit, business needs, and role requirements.
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