Director, Payroll

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GoodRx is America’s healthcare marketplace. Each month, 20 million people visit goodrx.com to find reliable health information and discounts for their healthcare — and we’ve helped people save $30 billion since 2011. We provide prescription discounts that are accepted at more than 70,000 pharmacies in the U.S., as well as telehealth services including doctor visits and lab tests. Our services have been positively reviewed by Good Morning America, The New York Times, NBC News, AARP, and many others.


Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.


We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.


With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, and Veterans to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch - we’d love to connect and see if you could be good for the role!


About the Role

GoodRx is looking for a Director of Payroll to manage payroll processing for 500+ employees and growing. Working closely with the Payroll Manager and VP of People this individual will be responsible for bi-weekly and semimonthly payroll reporting with a close eye on internal controls and documentation. Prior experience with Workday and ADP highly desired.

 

This person will also act as an advisor and partner to both employees and managers ensuring we have a seamless and accurate payroll process, including wages, tax tracking, fringe benefits and bonus/commission payments. The Director of Payroll will also ensure streamlined processes are set up for approving hourly time card compliance and manager reviews. This is a unique opportunity to scale the payroll function in a high growth mission driven environment.

Responsibilities:

  • Oversee preparation, processing, and review bi-weekly and semi-monthly payroll including off-cycle payroll adjustments and equity compensation reporting. Ensure deadlines are being met for payroll provider to follow proper timing of employment tax deposits
  • Oversee accurate payroll management including but not limited to onboarding, offboarding, salary adjustments, bonus / commission calculations and payments.
  • Partner with Tax Manager on tracking and communicating taxable implications related to interstate travel and relocations. Ensure state allocation rules, if any, are being properly applied based on the compensation arrangement and service period requirement
  • Design and implement workflow and internal controls to ensure all payroll and stock transactions are processed accurately, timely and in compliance with local, state, country specific laws and regulations; and substantiated by sufficient set of underlying documentation and support.
  • Monitor the latest payroll and wage laws and regulations to maintain tax and benefits compliance around deductions, fringe benefits, withholdings, garnishments, classifications, employee mobility tracking, etc. Ensure quarterly and annual filings and reports are reviewed, approved and filed timely and accurately (941s, W2s, etc.)
  • Review and assist with the response and resolution of payroll notices
  • Resolve payroll discrepancies and irregularities and assist with audit request
  • Assist in the maintenance of data integrity in systems by analyzing data and reviewing source documents for accuracy and completion of data input
  • Serve as partner to employees regarding policies, procedures, programs, and any payroll related questions
  • Review calculated payments for employer’s social security, unemployment, worker’s compensation, and benefits coverage
  • Identify and resolve process bottlenecks and thoughtfully implement processes that enhance performance and impact
  • Proactively identify new systems, solutions and payroll/tax related considerations to support acquisitions and high growth environment
  • Perform other duties and projects related to payroll, benefits or employee record management

Skills & Qualifications:

  • 8+ years administrative, payroll benefits or HRIS administration experience with Workday and ADP
  • Certified Payroll Professional (CPP) designation preferred
  • Familiarity with SOX compliance with regards to payroll reporting, documentation and required controls
  • Previous experience with public company equity compensation reporting requirements
  • Deep understanding of employee withholding considerations particularly as it relates to relocations and withholding changes
  • Effective communication and partnership with Finance team regarding refunds, amended filings and audit documentation
  • Experience managing and training employees and managers on timecard compliance, approval requirements and documenting process for internal controls
  • Strong Excel skills, working knowledge of Google Suite
  • Expert knowledge of multi-state, multi-jurisdiction environment and tax and labor laws
  • Experience filing and managing state registrations - ER and UI withholdings
  • Strong sense of ownership, urgency, and drive
  • Attention to detail, passion for helping others with a results-oriented approach

GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a telehealth marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $30 billion using GoodRx and 20 million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • GraphQLFrameworks
    • KubernetesFrameworks
    • Next.jsFrameworks
    • Node.jsFrameworks
    • React NativeFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • AWS (Amazon Web Services)Services

Location

Our award-winning office space at the Pen Factory in Santa Monica was completed in 2020. We’re right across the street from Bergamot Station, making it an easy ride by metro from across town.

An Insider's view of GoodRx

How would you describe the company’s work-life balance?

GoodRx hires team members we can trust and empower. With thoughtful hiring, we have assembled a team that is inherently self-motivated, driven and doesn't require (or want) micromanagement.

Reena

Vice President, People

What projects are you most excited about?

The GoodRx Above & Beyond Pharmacy Awards. Pharmacy professionals have been the unsung heroes of the pandemic. GoodRx understands how crucial pharmacists are to medication affordability and accessibility. The awards were a cross-functional effort and I'm proud of the work that the team pulled together to amplify the work of pharmacy professionals.

Ellie

Director, HCP Marketing

What does career growth look like on your team?

The Business Intelligence team guides strategy and provides data-driven insights across the entire organization enabling career growth to move at a very fast pace. Opportunities for ownership and impact are plentiful, so those who are intellectually curious and driven have been able to advance quickly in their careers at GoodRx!

Helen

Senior Director, Analytics

What are GoodRx Perks + Benefits

GoodRx Benefits Overview

At GoodRx, we recognize the important role benefits play in helping our employees and their families live healthy, productive lives and plan for the future. That’s why we’re proud to offer a valuable, comprehensive benefits package to advance their physical, financial, and emotional well-being. From robust medical, dental, and vision benefits and access to mental health resources to a matching 401k plan with access to financial advisors, GoodRx offers benefit options to help employees thrive at work, at home and in our community!

Culture
Volunteer in local community
Partners with nonprofits
GoodRx partners with non-profits National Association of Free and Charitable Clinics for Medication Assistant programs and local organizations to organize Community Health Pop-up events
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Employees can contribute annually to their FSA and Dependent Care FSA
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
GoodRx partners with ModernHealth and provides free access to therapy, coaching, and a library of mental health resources
Financial & Retirement
401(K) matching
GoodRx 401(k) retirement plan matches up to 4%, with immediate vesting for matched contributions
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
GoodRx provides 4 months for the primary parent and 3 months for parent partners
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
GoodRx has a fully stocked kitchen including unlimited snacks, beverages and an amazing onsite Barista!
Company-sponsored happy hours
Happy Hour every Thursday in our very own Speakeasy Bar!
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
GoodRx offers a subsidized membership to ClassPass or local gyms TriFit Club in Santa Monica and Fitness SF in San Francisco
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

Working at GoodRx means you can take pride in knowing that your work has a direct and meaningful impact on our users day to day lives. We are disrupting the healthcare space by making prescription drugs accessible and affordable to Americans.

Aside from a great office environment and "perks", the real benefit is working alongside an empowering leadership team, wickedly smart colleagues all while providing a service that helps its customers.

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