Director of Human Resources

| Greater LA Area

Director, Human Resources

At Boingo, you will be a leader who lives our values, understands how our culture comes to life and possesses a deep knowledge of our business and the field of HR. If you thrive working with organization design, employee development, and benefits, then Boingo may be the place for you. What’s really cool is that each and every task you accomplish, serves a purpose in helping us be successful!

We are looking for a dynamic and thoughtful leader with a collaborative and influential leadership style, who is comfortable with ambiguity and able to think creatively about solutions. You won’t be on your own; our team pitches in to help regardless of the task. You will work for a very open and approachable SVP of HR and a team that likes to laugh. And did we mention that you will have access to Boingo’s red carpet experiences such as bowling, gaming tournaments, a big deal Halloween event and onsite massages? 

Boingo has been voted a Best Place to Work in Los Angeles 4 years in a row. Join us in ensuring our talent is able and prepared to accomplish amazing things. Sound good? Take a look at the details and let us know who you are. 

Responsibilities: 

  • Identify and analyze trends in the workplace. Develop thoughtful business assessments and employee engagement solutions for increased morale, team work, productivity and inclusion.
  • Lead and execute our people process and programs like performance management, employee relations, compensation planning and others. Recommend new approaches! 
  • Partner with our broker to create benefit plans and tools that fit our employee’s needs and our budget. Help evaluate quotes and make recommendations. Understand market trends and what fits best for our workplace. From plan design to open enrollment to audits; you will manage the day to day of our benefit plans. 
  • We believe that employee wellness is important for sustained performance. Boingo does a lot already from health fairs, to onsite yoga, to fitness challenges and more. Be the person who helps us evolve our wellness plan to ensure greater health for our employees and their family.
  • Train, develop and manage the HR Generalist. 
  • Help ensure compliance with the ever changing federal, state and local employment laws. 
  • Contribute to the team effort when needed for ad hoc projects. 

This position will be based out of Los Angeles, with some travel required within the United States. 

Required experience:

  • SHRM/HRCI HR Certification preferred
  • 8+ years of HR Generalist/management experience
  • Knowledge of California employment and labor law; resourceful in finding information
  • Tech savvy is a must. We are online and, in the cloud, and constantly looking at new tools to deliver first class service to our employees.
  • Bring a solid foundation of benefit compliance and experience with best practices. Hands on experience with benefit planning.
  • Embrace teamwork; shares ideas / methods to improve performance.
  • Experience with establishing and growing strong and effective working relationships with employees including senior management and our partners.
  • Stay educated and informed in your field. Attend educational workshops, read professional publications; establishing personal networks; participating in professional societies, you name it!

Meet Boingo

Boingo Wireless, Inc. (NASDAQ: WIFI) helps the world stay connected. Our vast footprint of Wi-Fi and cellular networks reaches more than a billion consumers annually. From airports and stadiums to universities and military bases, Boingo helps folks stay connected to the people and things they love.

Our team is creative, collaborative, and on the cutting edge of technology. (You can check out some of the awards we’ve won here. #humblebrag). But there’s no doubt the “secret sauce” to Boingo’s success is our incredible team and culture. We take pride in having fun and staying healthy – think summer picnics, bowling nights, in-house yoga classes, costume contests, massages and food trucks. There’s also a kitchen stocked with yummy snacks and drinks, and an incredible benefits package including equity, health, dental, vision, 401(k) match, unlimited vacation, 12 weeks paid parental leave, and more! Plus our award-winning headquarters in Westwood boasts 360-degree views of LA, from Catalina to the Hollywood Sign. It’s no wonder we’ve been named among the Best Places to Work in LA four years in a row! 

Boingo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
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    • GolangLanguages
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    • CassandraDatabases
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Location

10960 Wilshire Blvd Suite, Los Angeles, CA 90024

An Insider's view of Boingo Wireless

How does your team reward individual success?

Boingo’s success is a product of our people, which is why we take pride in creating a work environment where employees feel rewarded. Employees are offered competitive pay, equity in the company (RSU's), attractive bonus plans, 401(k) with employer matching and more. These are just some of the reasons Boingo is an awesome place to work.

Genevieve

Director, Talent Acquisition

What kinds of technical challenges do you and your team face?

Boingoites are faced with challenges every day, but there is nothing sweeter than overcoming a difficult task, together. The perfect example is launching Project Jake. We completely redesigned our UI for Boingo Broadband customers. It launched to much success & a boost in sales and is evidence of the awesome team work and collaboration at Boingo.

Lisa

Senior Marketing Manager

How does the company support your career growth?

If you want to succeed, Boingo will go above and beyond to make it happen. Our culture is all about promoting within, so career development is top priority. We have regular lunch & learn trainings, a generous tuition reimbursement program, and many hands-on learning experiences to support our growth and expand our skill sets.

Tyler

Senior Technical Recruiter

What’s the vibe like in the office?

Some might think that it’s the gorgeous view, snacks, or kombucha on tap, but the people are really what make coming to work every day so awesome. It’s an innovative environment that solves complex problems, but knows how to have fun along the way.

I even live with two Boingoites, so I guess you could say…I really like it here!

George

Software Engineer

What are Boingo Wireless Perks + Benefits

Boingo Wireless Benefits Overview

Working at Boingo comes with more perks than a paycheck. We offer an incredible benefits package that includes equity for everyone, health, dental, vision, 401(k) match, unlimited vacation, 12 weeks paid parental leave, and more! Our award-winning office space in Westwood, CA has 360-degree views of LA - from Catalina to the Hollywood Sign – plus a kitchen stocked with yummy snacks and drinks.

Financial Well-Being
- Competitive pay
- Quarterly Incentive Plan (bonus)
- Company equity (RSU's)
- 401(k) Savings Plan with an employer match
- Flexible Spending Accounts (healthcare and dependent care)

Time to recharge and give back
- Unlimited vacation
- Company match on charity donations

Wellness programs
- Reimbursement of up to $600 per year towards a gym membership for you (and more for your spouse)
- Equinox gym in our Westwood, CA office building (with discounted membership!)
- On-site massage, yoga and stretching

Valuable extras
- Company subsidized electronic devices like smartphones, tablets and fitness devices
- Casual work environment
- Monthly employee events like Hackathons, bowling & cocktail hours
- Lots of free snacks, fruits, veggies and drinks
- Lunches and treats from great restaurants
- Game room with Boingo keg — featuring craft beers
- We even cover the cost of your Costco or AAA membership

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Child Care & Parental Leave Benefits
Child Care Benefits
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, 1-to-many program, Cross-department program, Career mentoring, Leadership mentoring.
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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