Tala
Tala helps the global emerging middle-class use, protect, and grow their money.
Santa Monica, CA

Director, Global People Operations

| Santa Monica

The Role

The Tala People team co-creates an environment where teams unlock their infinite potential to accelerate Tala’s global impact. As we take our company to the next stage, we’re looking for a dynamic People Operations expert who holds in-depth experience and understanding of building and implementing scalable HR infrastructure and designing world-class processes that enable a robust employee experience. Ideal candidates will bring analytical rigor and strong business acumen along with an adaptive, caring, and collaborative leadership style, and a penchant for cross-cultural engagement. 

The Director of Global People Operations will be a member of Tala’s People leadership team and will report directly to the Chief People Officer, and serve as a trusted thought partner to team leaders across the company and around the world. The Tala People team co-creates an environment where teams unlock their infinite potential to accelerate Tala’s global impact. 

What You’ll Own: 

As a combination of both strategic and tactical people operations and organizational effectiveness and development, this role will own the following areas end-to-end:

Global HR Operations:

  • Annual Performance and Compensation processes in partnership with Tala’s senior people business partners (SPBPs)
  • HR compliance globally (employee-facing policies, annual HR audits, mobility policy, global immigration policies and vendors)
  • People analytics: full scope of HR Metrics and Organizational Health Key Performance Indicators
  • Global People systems that include (but not restricted to) HRIS, Performance and Compensation, and Learning Management systems
  • Global facilities management in partnership with SPBPs

Global Learning, Effectiveness, and Organization Development:

  • Global Learning & Development: curriculum development for global scale, custom-tailored solutions for teams
  • Global Employee Engagement survey, including robust analysis, communication planning, and consultation on Action Plans for teams
  • Employee Development and Career Pathing: design and structure of process, including global execution
  • Team Development and Effectiveness: Provide tools and resources for SPBPs and managers to support team health and performance

What You’ll Bring to the Table:

  • Models checked ego, vulnerability, bravery, humility, empathy, and service/hosting oriented mindset
  • Intellectual rigor and curiosity, able to effectively process and synthesize data
  • Strong servant-leader and skilled coach with experience hiring and scaling teams
  • Commitment to leveraging data to champion diversity and equity 
  • Strong cross-functional leadership and relationship building
  • Effective communicator and collaborator; courage to grow and challenge team with candor
  • Strategic, entrepreneurial thinking aligned to Tala’s mission and startup stage
  • Organizational skills to plan, coordinate, prioritize, with startup flexibility
  • 7+ years experience working within HR to help scale an organization or other relevant experience
  • In-depth knowledge of state and federal labor laws
  • Strong business acumen; you understand how a business works and what levers you can pull as an HR professional
  • Passionate advocate for employees, managers, and teams 
  • Creative and adaptive leader, project manager, and team member
  • Skilled in communicating company messages to all audiences
  • Savviness with people systems and business tools
  • Skilled coach and facilitator
  • Ability to thrive in a fast-paced environment with constant change.
  • A belief in building a safe, inclusive, innovative & learning organization that consistently delivers the desired business outcomes

We strongly believe that inclusion fosters innovation and we’re proud to have a diverse team with a wide variety of backgrounds and experiences. We focus on hiring talented people regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Tala:

Tala is the leading mobile technology and data science company committed to financial inclusion globally. Millions of people have borrowed through Tala's smartphone app, which provides instant, personalized credit to underserved customers in East Africa, Southeast Asia, and Latin America. Tala is backed by leading venture and impact investors including PayPal, Revolution Growth, IVP, and Lowercase Capital. Tala is headquartered in Santa Monica with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, and Bangalore.


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Where we are

1633 26th St, Santa Monica, CA 90404

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • jQueryLibraries
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    • ReactLibraries
    • Ember.jsFrameworks
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    • Maria DBDatabases
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What are Tala Perks + Benefits

Tala Benefits Overview

International Travel - Want to try nyama choma in Kenya, or halo halo in the Philippines, while seeing your work in action? With offices in Mexico City, Dar es Salaam, Nairobi, Manila and Bangalore, Tala offers Santa Monica-based team members frequent opportunities to travel to our markets to get to know our customers and local team members.

Medical Coverage & Wellness - We believe in people, and empowering each Talazen to be their whole self. With that comes wellness! Tala offers full coverage for health, dental and vision insurance for our team members and their families. We also celebrate wellness days, with opportunities for free massages in the office, and healthy snacks and treats always available onsite. Join one of our intramural sports teams or the running club, and make space for self-care by taking advantage of unlimited PTO and work from home days.

Culture
Volunteer in local community
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Diversity manifesto
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Shuffle Board.
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

Professional development opportunities – from conferences and online classes to weekly lunch & learns. Company-sponsored health and wellness activities, including local sports leagues and at-work massages! Gender-neutral paid parental leave for 12 weeks.

Jobs at Tala
11

All Jobs
All Jobs
Finance
Data + Analytics
Dev + Engineer
HR
Project Mgmt
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Senior Credit Analyst

Tala
Santa Monica
3 days ago
+33
We’re looking for a Senior Credit Analyst to help manage credit risk across each of our markets, with a focus on enhancing our relationship with existing customers. In this role, you will analyze data to identify opportunities to optimize our loan product across dimensions including limit, price, term and collections strategy and make recommendations for change. You will also have the opportunity to influence new product development. You will report to a Senior Credit and Risk Manager, and collaborate closely with partner teams including growth, data, collections, and engineering. 

Senior Technical Recruiter

Tala
Santa Monica
1 week ago
+33
The Role At Tala, we are connecting millions of people to the financial services they deserve. We're a small team, growing at a massive rate, and we are looking for a Lead Technical Recruiter. We are looking for someone who leads by serving, is highly collaborative, high-energy, is results-oriented, has a bias towards action, is exceptionally imaginative, is adaptable, and truly excited about Tala’s mission! We’re looking for someone eager to

Director, Global People Operations

Tala
Santa Monica
1 week ago
+33
The Director of Global People Operations will be a member of Tala’s People leadership team and will report directly to the Chief People Officer, and serve as a trusted thought partner to team leaders across the company and around the world. The Tala People team co-creates an environment where teams unlock their infinite potential to accelerate Tala’s global impact. 

Backend Engineer

Tala
Santa Monica
1 week ago
+33
The Senior Backend Engineer builds and extends Tala’s backend architecture to support new country launches, new features, and fast growing user base. As a technologist and a leader, the Senior Backend Engineer pushes the team towards building a highly available, scalable, reliable, fault tolerant, and performant microservices platform. The Senior Backend Engineer follows and improves upon Tala’s engineering processes and standards while advancing Tala’s mission and business objectives

Business Intelligence Analyst

Tala
Santa Monica
1 week ago
+33
As a Business Intelligence Analyst, you will drive optimizations by converting raw data into actionable insights. By tying together our mobile, demographic, operational, and spending data points, you will generate models and insights that will push our strategy and drive optimizations around the globe. As we scale and innovate our approaches to reaching new customers, you will validate which generates sustainable growth and develop a deep understanding of our user base. Our social mission requires you to provide quantitatively-driven and socially-conscious decisioning every day.

Program Manager Contractor

Tala
Santa Monica
1 week ago
+33
Tala is looking for a highly motivated Program Manager to Drive high performance of teams by building strong lines of communication across and our global offices. Tala is a world leader in providing direct loans and financial services in emerging markets. We are a global team with diverse backgrounds who are singularly focused on using technology, data, and a customer-centric approach to meet the financial needs of the 3+ billion people of the emerging global middle class. The Program Manager will report to the Program Management Lead and will be responsible for Support the delivery of products and initiatives using Agile practices. Successful candidates will have a deep expertise in Agile methodologies and have a background managing technical programs.

Strategy Analyst

Tala
Santa Monica
1 week ago
+33
Empower squads to measure progress towards Tala’s performance goals: Assess whether strategic initiatives are in line with the company’s standards and objectives and stakeholders are aligned. Expedite decision making through analytical frameworks: Develop analytical frameworks to support squads in business decision-making (build business case frameworks and ensure initiatives are positive ROI) help in answering tactical business questions without over-analyzing to get to consensus. Bridge the gap between data and business teams: Identify where we can leverage data and technical expertise (such as Business Intelligence and Data Science) to solve non-technical business problems, and lead the operationalization of the tools they develop. Establish baseline metrics from key projects, apply methods to anticipate and evaluate A/B test results. Improve data capture for analytics needs, including front end tracking requirements, and coordinate basic ETL and aggregate table development with the Business Intelligence Team. Support ad-hoc data and analytical needs of our country and product squads that fall outside the credit team’s mandate. 

Staff Accountant

Tala
Santa Monica
1 week ago
+33
Assist with all aspects of Tala’s US accounting function - including, but is not limited to: the company's consolidated financial statements, general ledger, portfolio accounting, accounts payable, reconciliation of balance sheet accounts, budgeting, tax compliance, and various special analyses or projects. Build and maintain adequate and effective processes to improve the close and reporting cycles to ensure timely and accurate reporting. Responsible for handling incoming invoices, obtaining necessary approvals, and facilitating payments to vendors.  Adhere to corporate policies and procedures such as invoice processing, cash management, and expense policies. Ad Hoc projects as they arise, we are a start-up after all!

Global Controller

Tala
Santa Monica
2 weeks ago
+33
Global Controller We are looking for a Global Controller based in Santa Monica to grow and lead our accounting team across our international markets. As Tala operates in a unique segment of the fintech industry and across emerging markets, this isn’t your typical accounting position. This role will require practical problem-solving skills and a balance between big-picture strategic thinking and a willingness to roll up sleeves and dive into the

Senior SDET

Tala
Santa Monica
2 weeks ago
+33
SDET is responsible for tools, frameworks and automated tests coverage across our entire stack. SDET delivers tools and frameworks to automate and speed up test and release process. By making automation an early and integral part of SDLC, you will enable Tala to move towards CI/CD process. This is an individual contributor role within Tala’s engineering track. You will report to the Release Manager and collaborate cross-functionally with all Tala teams across the globe.

Director, Data Science

Tala
Santa Monica
3 weeks ago
+33
We are looking for a Director of Data Science interested in solving one of the world's largest problems: financial inclusion. Our team is doing cutting edge work in the field of Data Science and Machine Learning, using unique data to give people in emerging markets access to something that they’ve never had before - credit. Our Data Scientists work directly with Credit, Engineering, and Data Analytics teams to develop and iterate models that