Hospitality Associate

Pay: $25.00/hr

Schedule: Mon - Fri 8:30am - 5:30pm

The Hospitality Associate position is responsible for providing hospitality and catering services as a client site including conference room set-up, reception assistance and other general office support as needed (copy, mail and intake functions)

Job qualifications

• High school diploma or equivalent.

• Minimum (1) year professional experience preferably in hospitality, restaurant or housekeeping industry.

• Able to make independent decisions that conform to business needs and policy.

• Strong interpersonal communication skills required.

• Excellent organizational skills required.

• Must be able to meet deadlines and complete all projects in a timely manner.

• Strong attention to detail is required.

• Must work well in a team environment.

• Professional attire and demeanor required.

• Good written communication skills.

• Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level.

• Ability to work in a fast paced, high-energy environment.

• Ability to work on multiple projects simultaneously.

• Ability to operate basic audio/visual equipment.

• Professional telephone demeanor.

• Ability to anticipate client’s needs for meetings and events.

• Must be self-motivated with a positive can-do attitude.

• Proven customer service skills are required to create, maintain and enhance customer relationships.

Job duties

• Check the conference room and meeting schedule throughout shift and make note of any changes to ensure meetings are set-up accurately.

• *Set up conference rooms according to client’s request, including audio/visual equipment, food, beverages, utensils, ice, etc.

• Clean up conference rooms after use and return property to vendors if necessary.

• Prepare coffee and other beverages in assigned kitchens each morning.

• Clean up coffee makers Pantry in each kitchen in the evening. Throughout the day

• Communicate with supervisor or client on meeting request concerns or deadline issues.

• Maintain inventory of catering supplies and order supplies as needed.

• *Place orders for food and beverages for use during meetings

• Coordinate and act as liaison with personnel, food merchants, selected contact and outside vendor(s) to ensure the pricing is competitive and reviewed quarterly.

• Ensure the value-added products and services are secured at competitive rates that have been vetted

• Perform appropriate vendor selection and management associated with department services and/or products.

• Assist in training new hires.

• Assist in process improvement ideas.

• Answer telephone in Office Services center.

• Adhere to Williams Lea policies in addition to client site policies.

• Use equipment and supplies in a cost-efficient manner.

• Must be able to lift up to 50 lbs. on a regular basis.

• Provide back-up support to Reception and/or Office Services as needed.

Benefits:

• Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)

• 401k Retirement Savings Plan Including Employer Match

• Paid Time Off (PTO)

• Life Insurance

• Paid Parental Leave

• Short-term & Long-term Disability

• Healthcare & Dependent Care Flexible Spending Accounts

• Domestic Partner Coverage

• Commuter Benefits

• Legal Assistance

• Employee Assistance Program (EAP)

• Additional Employee Perks and Discounts