Senior Payroll Absence Technical Analyst-Workday at iHerb

| Orange County
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Job Summary:

The Senior Payroll Absence Technical Analyst (Workday) is responsible for the design, configuration, implementation, communication, maintenance and administration of Workday in support of our Payroll, Absence, and Time Tracking strategy.  This includes all HR related systems, applications, programs and processes.

Job Expectations:

  • Serve as lead technical subject matter expert and “super user” for HR systems applications and practices

  • Support the following payroll processes for an accurate and timely payroll: base pay, time entry and overtime calculations, leave of absence and sick leave, health and welfare, payroll taxes, imputed income, W2's, and equity compensation.

  • Responsible for reviewing and implementation of additional system functionality

  • Manage governance for Workday and other HR related systems in regards to system changes, priorities, and impacts

  • Administer delivery, documentation and escalated support of calculation and plan configuration and integration/interfaces for both new functionality and enhancements

  • Administer change management plans in place to support new, enhanced technology or functionality

  • Provide necessary training to end users to increase their effectiveness and ability to use HR systems and tools

  • Responsible for ensuring impactful HR Analytics are adopted, including development and implementation of dashboards and reports to support business needs

  • Work closely with the payroll and absence managers to develop, implement and maintain key policies

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job.  Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

  • Ability to communicate technical information to non-technical employees

  • Skill in organizing resources and establishing priorities.

  • Excellent verbal and written communication skills

  • Ability to learn and support new systems and applications

Experience Requirements:

​​Generally, requires a minimum of four (4) years working with Workday Payroll, Absence, or Time Tracking. Experience with international payroll in APAC and Europe preferred. 

Education Requirements: 

Bachelor’s Degree in Business or related field preferred, or a combination of education and equivalent work experience.

Judgment/Reasoning Ability:  Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy.  Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.

Physical Demands (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to sit, stand, walk, reach, bend and move about the facility.

Work Environment:  The noise in the work environment is usually moderate.  Other factors are:

  • Fast-paced with multiple concurrent projects
  • Professional, yet casual work environment
  • Office environment


At iHerb we strive for innovation, targeted at delivering a customer-centric experience while transforming the online shopping experience. We change direction and define ourselves in the idea that individually we are incredible but united our growth is infinite and paramount to our success. iHerb strives to be the global industry leader!
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

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