Royalty Analyst at Universal Music Group

| Greater LA Area
!Sorry, this job was removed at 1:11 p.m. (PST) on Friday, February 7, 2020

Universal Music Group (UMG) is the world's leading music company. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audio-visual content in more than 60 countries. Our vast catalog of recordings and songs stretches back over a century and comprises the largest, most diverse and culturally rich collection of music ever assembled. Knowing that music, a powerful force for good in the world, is unique in its ability to inspire people and bring them together, we work with our artists and employees to serve our communities. We are the home for music's greatest artists, innovators, and entrepreneurs. Together, we are UMG, the Universal Music Group.

How we LEAD:

UMG is currently seeking to fill the role of Royalty Analyst. In this role, you will be assisting our Shared Services team in handling incoming inquiries and calls from royalty vendors/publishers.

This position affords the right candidate exposure to all aspects of royalty reporting and many key players in the music industry. The right candidate will have a passion for music and be hungry to learn and grow in the business of music.

How you'll CREATE:

  • Assist with all incoming inquiries to the help desk
  • Analyze and route incoming royalty inquiries to the appropriate department
  • Communicate with vendors via phone and email
  • Mainframe data entry
  • Update and maintain Royalty Statement Portal accounts
  • Assist with vendor maintenance functions as needed
  • Other duties as assigned

Bring your VIBE:

  • Strong customer service and organizational skills with attention to detail.
  • Self-motivated.
  • Must be able to prioritize work and meet deadlines.
  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Word and Excel.
  • Knowledge of Access a plus.
  • Knowledge of Zendesk customer service software a plus.
  • Experience with recording contracts and royalty accounting a plus.
  • Music Industry experience preferred
  • Customer service experience preferred
  • Call center experience a plus
  • 4-year college degree preferably in Music Business a plus

Perks Playlist:

  • Competitive Compensation Package including Salary, Benefits and Generous 401k Savings Plan
  • Paid Time Off – Paid Holidays, "Gift Week", Summer Fridays
  • Student Loan Repayment Assistance
  • Employee Developmental Support
  • Annual Gym Reimbursement Package
  • Pet Insurance, plus much more!

 Universal Music Group is an Equal Opportunity Employer.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • AccessDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • SAP HANADatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • DrupalCMS
    • WordpressCMS
    • SalesforceCRM
    • Constant ContactEmail

Location

UMG IT is primarily based in Woodland Hills, a neighborhood bordering the Santa Monica mountains in the San Fernando Valley region of Los Angeles

An Insider's view of Universal Music Group

What’s the vibe like in the office?

Everyone is hard working but it’s still a pretty relaxed and friendly environment. If you need any help people are always ready to make time. Between the conference room with all over music related decorations, big lunch room with table-football and arcade games and a very casual dress code, the overall vibe is really chill.

Laurent Burte

Enterprise Portfolio Management Project Manager

How do you collaborate with other teams in the company?

Our team serves departments across the company by providing feedback and best practices on software asset management. We get to work with a lot of different teams which is really interesting.

Ashia Coleman

Junior Windows Systems and Application Administrator

What makes someone successful on your team?

Our team relies on the ability to have quick and meaningful communications, sharing of ideas in a constructive way and working closely as a whole team. You also need to be interested in always learning. Technology never stands still and neither does this team.

Todd Hancsicsak

Director, Rights & Repertoire Technology

What does your typical day look like?

There is no typical day at UMG, which is a good thing! I get an opportunity to work with numerous individuals within IT and the business on a variety of global projects. Having the opportunity to work with so many talented people globally and continuously learn and contribute to our business is very exciting.

Gauri Gohokar

Project Manager

What are Universal Music Group Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Parking
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Diversity Program
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