Manager, Credit

| Greater LA Area

We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

 

We are seeking a Credit Manager to direct all credit and collection activities of a designated major part of the credit organization in accordance with established policies, practices and procedure in a manner that will result in maximum sales, sound receivables and their prompt conversion to cash.

 

Job Functions:

Maintains responsibility for applying the company's credit policies, practices and procedures to the credit requirements of a designated number of customer accounts within specified dollar limits or normal credit lines

Extends credit to customers in accordance with established company policy and terms

Analyzes requests for credit in order to ascertain what information and security will be required to arrive at a sound decision

Assigns subordinates to investigate and/or obtain data on present and prospective customers

Reviews customer files and reports, analyze financial statements and supplementary information, and make any further investigation and contacts required, evaluate the credit risks, and approve or reject accounts. Also establishes credit lines for individual accounts and makes all credit arrangements

Personally handles credit issues beyond subordinates' authority, major accounts requiring individual attention, marginal accounts, problem accounts, special credit arrangements and deviations from standards

Handles non-routine credit inquires and correspondence

Provide quarterly credit report to credit association group

Provide information to allow Accounts Receivable Coordinators to apply cash

Reconcile the digital accounts in SAP to the Digital Finance monthly reports in excel

Review and approve customer orders in the order system based on the credit line and payment status

Review and approve manual credit/debit adjustments to the customer account

Complete transaction forms to transfer items from one general ledger to another

Communicate with Freight Companies regarding Claim Filing

Review and approve hourly time in PeopleSoft

Other tasks as assigned

Collections

Plans and maintains a program for systematic follow-up and collection of receivables. Reviews regularly the status of collections to assure that accounts receivable are in reasonable sound condition

Checks monthly balances of customers and takes appropriate steps to prevent past-due accounts. Follows closely the course of aging accounts and determines action to be taken personally or by assistants on delinquent accounts

Negotiates the acceptance of notes, compromise settlements, partial payments, time extensions, and the writing off of uncollectible accounts within approved authority levels

Arranges for forced collections and the filing of suits or bankruptcy claims, and furnishes complete information to third-party representatives

Represents the company at creditors' meetings and bankruptcy proceedings

Supervises processes and procedures relating to the use of collateral, insurance claims, lien instruments, and the like

Takes appropriate action on the collection irregularities (such as payment discrepancies and unearned discounts), adjustments (shipment errors, etc.), and customer complaints and inquires

Supervises collection correspondence

Controls

Carries out the established program for controlling the credit function

Prepares and submits periodic operating reports to senior management on the status of receivables

Appraise the results of direct reports; takes or recommends remedial action as required, and evaluates employee performance

Trains the staff; interprets credit policy and gives instruction in credit communication to new employees

Authority

Has full authority within approved policies, procedures, standards and defined limits on credit matters within the designated are of responsibility. Deviations are subject to approval by higher authority, but the credit manager's judgment frequently influences decisions

Important Relationships

Internal: Maintains staff and operational relationships on the supervisory and administrative levels with sales, purchasing, legal, advertising, personnel, and other departments concerned with company administration and credit and collection operations; coordinates the internal relationships of subordinates at appropriate levels

External: Initiates, develops and maintains relationships with customers, financial institutions, credit sources, and the trade; maintains contacts in the designated area of activity. Regular visits to assigned major customers.

Job Requirements:

Skills/Abilities:

Excellent communication skills (verbal and written)

Quantitative financial skills

Excellent analytical skills and knowledge of collections, credit, accounting and financial principles

Thorough understanding of the credit process

Proficient in MS Office, including strong Excel skills

Strong leadership and management skills

Detail oriented

Ability to work successfully within time constraints and deadlines

Thorough knowledge and understanding of UMG's policies, procedures, and corporate objectives.

Experience:

Minimum 5 years of credit/collection experience

Minimum 2-3 years of credit management experience

Education:

Bachelor's in Accounting or Finance

 

Universal Music Group is an Equal Opportunity Employer.

 

Disclaimer

This job description only provides an overview of job responsibilities that are subject to change.

 

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Location

UMG IT is primarily based in Woodland Hills, a neighborhood bordering the Santa Monica mountains in the San Fernando Valley region of Los Angeles

An Insider's view of Universal Music Group

What’s the vibe like in the office?

Everyone is hard working but it’s still a pretty relaxed and friendly environment. If you need any help people are always ready to make time. Between the conference room with all over music related decorations, big lunch room with table-football and arcade games and a very casual dress code, the overall vibe is really chill.

Laurent Burte

Enterprise Portfolio Management Project Manager

How do you collaborate with other teams in the company?

Our team serves departments across the company by providing feedback and best practices on software asset management. We get to work with a lot of different teams which is really interesting.

Ashia Coleman

Junior Windows Systems and Application Administrator

What makes someone successful on your team?

Our team relies on the ability to have quick and meaningful communications, sharing of ideas in a constructive way and working closely as a whole team. You also need to be interested in always learning. Technology never stands still and neither does this team.

Todd Hancsicsak

Director, Rights & Repertoire Technology

What does your typical day look like?

There is no typical day at UMG, which is a good thing! I get an opportunity to work with numerous individuals within IT and the business on a variety of global projects. Having the opportunity to work with so many talented people globally and continuously learn and contribute to our business is very exciting.

Gauri Gohokar

Project Manager

What are Universal Music Group Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
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Dental Benefits
Vision Benefits
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Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Parking
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Diversity Program
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