Global Payroll Director at iHerb

| Pasadena
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Job Summary: 

The Payroll Director will be a thought leader with a proven record of leading a Global Payroll team and delivering scalable, employee-enabling payroll services and driving individual and team accountability. Demonstrates strong leadership skills with an ability to mentor, coach and develop a high performance team to match the Company’s dynamic global environment. Ability to think big and execute nimbly in order to transform our employee experience with compliance, security and accurate reporting. The successful candidate will be equally comfortable delivering on operations goals and payroll transformation.

The Payroll Director will handle all higher level tasks such as reviewing and approving payroll and will possess international experience both technical and governance experience. A strong partner to provide support to the HR, Finance and Accounting teams.


Job Expectations:

  • Responsible for leading the global payroll strategy and operation and staff

  • Will direct training resources to be developed and deployed to employees for them to better use the tools they have in Workday.

  • Oversee and direct payroll reporting efforts for the organization's leadership to help them better understand and manage their workforce.

  • Partner with Trustees and HR on retirement plan administration,

  • Thorough understanding of Employee Benefits and Fringe Benefits Plans 

  • Partners with HR and Finance providing sound business guidance and alternatives in the administration of a number of Plans, including bonus plan, Phantom Share Plan and any other cash compensation benefit plans of the organization.

  • A keen understanding of automation and systems providing advice and direction to drive efficiencies within the payroll processes (i.e. journal entries posted to ERP System)

  • Ensure that monthly reconciliation of numerous payroll related balance sheet accounts are completed

  • Ensures payroll is processed timely for all international employees, including, but not limited to, China, Poland, Russia and Korea

  • Oversees payroll implementation projects for employees hired in new countries

  • Ensures that Workday and ADP system upgrades and implementation of new payroll functions are completed and properly monitored and audited periodically

  • Responsible for the assurance that all applicable payroll laws are complied with, and payroll taxes are paid on a timely basis 

  • Oversees the timely, accurate and compliant global payrolls for various company audits including 401k, Workers Comp, and Corporate audits

  • Ability to make decisions based on the needs of the company and legal compliance

  • Stay up to date on new laws and local compliance for all locations.

  • Periodically meet with with payroll service provider to ensure fees are appropriately charged

  • Possesses a thorough understanding of the financial reporting and general ledger structure

  • Directs and oversees an accurate and timely monthly, quarterly and year end close

  • Directs periodic audits of employee 401k loans data to ensure the accuracy of data against 401k administrator’s system to ensure payments are accurately deducted on paychecks

  • Oversees department budget and forecasting activities

  • Ensures department staff performance meets or exceeds company standards

  •  Grow the existing North American payroll team and oversee continuous evaluation of our payroll partners, develop talent and advance technology investments

  • Active leadership on finance strategic initiatives and change management in support of corporate growth and optimization, including new locations, mergers/acquisitions, and additional services as required

  • Increase scale, capacity and proficiency of the North America payroll team

  • Support Corporate Controller with special projects and workflow process improvements

Knowledge, Skills and Abilities

  • Experienced in Audit procedures and Tax Compliance

  • 10 + years of multi-disciplinary, global experience including payroll, shared services, outsourcing, vendor management, customer and/or employee services

  • Experience operating and scaling employee services transformation, shared services, project management, systems implementation, acquisition integration and demonstrated deployment of advanced digital finance technologies such as analytics, automation, etc.

  • Experience working and collaborating in a cross-functional global environment

  • Leadership experience aligning visions, goals and resources and delivering results

  • Communication experience and experience in iterative process and technology development and project deployment

Equipment Knowledge:

  • Proficiency with Microsoft Office applications

  • Experience with ADP Workforce Now, Workday or other HRIS / Payroll systems.

Experience Requirements:

Generally requires a minimum of seven (7) to ten (10) years of payroll experience with at least four (4) years in an upper management role.

Education Requirements:

Bachelor’s Degree in Accounting, Finance or related field preferred, or a combination of education and equivalent work experience. Certified Payroll Professional (CPP) preferred.


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Pasadena is known for its charm, sophistication and the best night life this side of LA! Tech is in Irvine, one of America's best places to live!

An Insider's view of iHerb

What's something quirky about your company?

“Everyone is really different, nice and cool to be around. People are comfortable to be themselves, which is not common.”


Software Development Engineer I (SCS)

What's the biggest problem your team is solving?

“Most of the challenges stem from the extreme growth of the company in addition to keeping up with the technological advances in the market. We migrate and change quickly to adapt, which is the fun part because we are continuously learning.”


Senior Software Development Engineer (SCS)

What makes someone successful on your team?

"A top performer on my team is really exceptional at a few things above and beyond the skills to do their work. Building relationships, adapting to the environment as it changes, and acting with urgency are these key abilities that enable them to achieve rapid growth in their career at iHerb."


Product Manager

How do you empower your team to be more creative?

"More so than empowering individuals, you have to hire the right people, trust them and let them do what they are good at.”


Director of Software Development & Platform (SCS)

What makes someone successful on your team?

"Collaboration, feedback and creative freedom contribute to our team's success. Collaborating and receiving feedback ensures the content of our projects is accurate and effective. We are also given the freedom to approach our projects however we see fit — this flexibility allows us to create learning materials that are engaging and interesting."


Curriculum Developer

What are iHerb Perks + Benefits

iHerb Benefits Overview

Perks include snack and beverage stations, on-site gym, video arcade room, sand volleyball court, team happy hour and networking events and more. iHerb is dedicated to providing comprehensive medical, dental and vision plans by contributing up to 80% of the monthly costs associated.

Volunteer in local community
iHerb is committed to helping great causes here at home and around the world. We partners with organizations like the Boys and Girls Club, Susan G Komen, Ronald McDonald House, Exceed, etc...
Partners with Nonprofits
Worldwide, we’ve donated over $5 million. iHerb facilitates two schools in Cambodia in addition to supporting the Cambodian Children's Fund and New Hope Cambodia in support of children's education.
Friends outside of work
Eat lunch together
Intracompany committees
iHerb's iFit and iFocus teams are dedicated to organizing company events in addition to creating wellness programs and initiatives. The overall health and wellness of our team members is priority!
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
iHerb Team Members can contribute up to $2700 annually to their FSA.
Disability Insurance
iHerb offers both short and long term disability coverage for its Team Members.
Dental Benefits
iHerb contributes 75% of the monthly costs associated with Cigna DHMO or Cigna DPPO dental plans.
Vision Benefits
Health Insurance Benefits
iHerb contributes up to 80% of the monthly costs associated with Blue Shield's HMO, HMO+, PPO and HDHP health plans.
Life Insurance
iHerb provides all full-time Team Members with a 100% company-paid $50,000.00 Life/AD&D policy. In addition, Team Members have the option to elect additional Life/AD&D coverage plans.
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
iHerb's team fitness initiatives include in-office yoga and in-office fitness classes.
Retirement & Stock Options Benefits
401(K) Matching
iHerb contributes a 100% match up to 4% of the Team Member's election.
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Company sponsored family events
iHerb invites employees and their family members to attend a local minor league baseball game every summer.
Vacation & Time Off Benefits
Generous PTO
iHerb employees receive up to 20 days per year of paid time off based on years of service.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
iHerb hosts company outings throughout the year (varies by location).
Game Room
Our game room includes Ping Pong, Foosball and Video Games.
Stocked Kitchen
Happy Hours
Happy hours are hosted on occasion .
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
iHerb offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5250 with a maximum total match of $5250.
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available
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