Director of Services Revenue at CreatorIQ

| Greater LA Area
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Director, Services Revenue


We are looking for a Director of Services Revenue who will lead and manage the overall direction and vision of CreatorIQ’s Premium Services offerings.  The Director will be accountable for revenue goals and profit margin targets.  Reporting to CIQ’s Head of Sales, this person will work closely with the Sales team, Services Solutions team and Customer Success teams to close revenue opportunities with both new and existing clients.   The Director will also collaborate closely with the Services Solutions team to design, develop and ensure successful fulfillment of Premium Services offerings.  


Who we are:

CreatorIQ is the leading cloud solution for global enterprises to manage and optimize influencer campaigns at scale. We have global relationships with companies such as Mattel, Disney, Unilever, Amazon, Tiffany & Co, Airbnb, CVS, Dell, Edelman, Target, Creative Artist Agency, and many more. 


What you’ll do:

Lead commercial initiatives related to CreatorIQ’s Premium Services offerings including...

  • Pitch services offerings to existing and prospective clients; close deals
  • Collaborate with Sales team to educate them about what are the Premium Services offerings and how they can provide solutions for clients
  • Utilize your creativity and industry knowledge to design product offerings that address client’s business needs 
  • Collaborate with CIQ Client Services team ensure fulfillment of offerings
  • Develop product pricing that ensures both a good price-value equation for clients as well as adequate margins for CIQ
  • Evaluate our current services offerings with an emphasis on repackaging our current solutions and ideating new solutions in order to increase services revenue
  • Take ownership of the P&L for Premium Service offerings; focusing on increasing revenue while developing efficiencies and cost controls that improve margins
  • Strategize with Sales and Customer Success teams to identify key opportunities for account expansion
  • Communicate and frame the key value creation that CreatorIQ delivers as compelling case studies to key client stakeholders, champions, and our internal team to ensure constant communication of our positive impact and stronger client relationships
  • Stay up-to-date on the latest industry trends and innovations in the social realm, and provide clients with insights that will enhance their influencer marketing efforts
  • Provide big-picture recommendations on how to improve CreatorIQ’s partnership with the client


Who you are and what makes you qualified:

  • Minimum 10 years of experience in the professional services industry, preferably with an industry-leading Advertising / PR agency or a highly reputable consulting firm
  • Minimum 2 years of experience working in the influencer marketing industry
  • Proven track-record of closing business / exceeding quotas
  • Ability to build strong and effective relationships which introduce win-win solutions across departments and with clients
  • Ability to work effectively within the organization where the position does not have direct responsibility over functional teams but does have overall responsibility for client satisfaction/retention
  • Demonstrated creativity with designing solutions & products for clients 
  • Demonstrated success as a strong and influential negotiator
  • Proven ability to drive decisions and actions among diverse groups to achieve goals
  • Exceptional communication and presentation skills
  • Demonstrate experience and a passion for the social media technology universe
  • Fluency in social media platforms; direct experience in working with social media management software is preferred, although not required
  • Passion for solving client challenges and commitment to client delight

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Technology we use

  • Product
  • Sales & Marketing
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM

Location

Our campus has a variety of food trucks daily, green courtyard with free wifi, access to bocce ball, corn hole, giant chess, corn hole, and ping pong.

An Insider's view of CreatorIQ

What are some social events your company does?

It is all virtual due to the pandemic: Trivia Thursdays, fun team building sessions by GoGame.com, Book Club, Virtual winetasting, Taco Bout It Tuesday team lunches, Game Night Fridays, and we are bringing in weekly meditation and stretching classes

Jesse

Senior Customer Success Manager

What does your typical day look like?

Imagine working for a company that truly has an incredible product, with leadership that actually believes in & supports their employees & also has the experience to know how to grow us intelligently. This combination is a recipe for success, & something I've only heard of, but never experienced personally before I started working for CreatorIQ

Steve

Strategic Account Manager

How does the company support your career growth?

Becoming an industry knowledge expert was a goal of mine when I first started at CIQ and our leadership team supported me with the resources and time I needed to achieve my goals. CreatorIQ also provided me a safe space to show up as my authentic self which was a game-changer. My manager was instrumental in fast-tracking my path to leadership.

Sasha

Manager of Customer Success, East Coast

How would you describe the company’s work-life balance?

As a parent of two young children work life balance is extremely important to me. I will only get one chance to see my boys grow and though I love my job I wouldn't sacrifice them for it. CreatorIQ understands this and embraces the concept of family, even with our clients. How many companies have you worked for that host barbecues for its clients?

Chris

Senior Manager, Customer Support

What are CreatorIQ Perks + Benefits

CreatorIQ Benefits Overview

We offer competitive salary & stock options, highly subsidized health benefits, standing desks, fully stocked kitchen, monthly cell phone stipend, regular happy hours, social events, and more, & dogs welcome!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
We are continuously improving our D&I initiatives and successfully developed a diverse culture which is reflected in our leadership team.
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
CreatorIQ employees can contribute up to $2700 annually to their FSA.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
CreatorIQ offers stock options through its employee profit sharing program, including vesting over a four-year period.
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. CreatorIQ also provides 4 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
CreatorIQ sponsors family-oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
CreatorIQ has a fully stocked kitchen including snacks, coffee, espresso, tea, flavored waters, and kombucha !
Some Meals Provided
Happy Hours
Parking
Pet Friendly
CreatorIQ is a dog friendly office!
Recreational Clubs
The company pays 75$ monthly stipend towards holistic health via ThrivePass (benefits including but not limited to: yoga studio/gym membership, massage, acupuncture, mindful app, activewear, ski lift)
Fitness Subsidies
The company pays 75$ monthly stipend towards holistic health via ThrivePass (benefits including but not limited to: yoga studio/gym membership, massage, acupuncture, mindful app, activewear, ski lift)
Home Office Stipend for Remote Employees
$250 Home Office Stipend
Professional Development Benefits
Job Training & Conferences
CreatorIQ offers employees professional development opportunities like Onsite training courses, The ability to attend job-related conferences and seminars.
Diversity Program
Lunch and learns
CreatorIQ hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
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