Customer Success Intern
The Customer Success Intern will be exposed to growing customer success and implementation teams and will assist them in their efforts to onboard new clients for our SaaS accounting solution. We are looking for motivated juniors and seniors in college who are determined to succeed and are passionate and curious. Our internship program is expected to last 8-10 weeks (Fall).
This is a paid position with emphasis on providing professional development and career mentorship. May lead to full-time opportunities within the Company.
Responsibilities Include:
Develop an effective level of understanding of the problems our clients face and the way FloQast helps solve them
Note taking and minutes for group meetings
Helping prepare the Customer Success team for client calls and meetings
Preparing mapping documents for client setups
Updating client information in Salesforce
Content organization for Intranet site
Content curation for training newsletter
Special projects as requested
Desired Qualities and Skills:
Must be currently pursuing a Bachelor’s degree in Accounting/Finance
Proficient in MS Office and G Suite
Ability to work flexible hours and must be able to commute to office location
Demonstrate ability and desire to learn new concepts
Eager to be coached
Commitment to self-improvement and success
“Team player” attitude
Ability to remain organized and execute in a fast-paced environment
Excellent verbal and written communication skills
Why join FloQast? www.floqast.com
FloQast is a fast growing, Los Angeles-based, early-stage company redefining how a critical business process (financial close) is performed. Our growth and success is fueled by a passion to define and dominate the Close Management Software market. We are the first company of our kind to focus specifically on the mid-market. Our prospects have been hungry for a solution like FloQast for years and the response to our solution has been overwhelmingly positive.
We are fanatics about the success of our customers. Check us out on G2 Crowd
We are equally fanatic about creating and maintaining a fabulous culture of support and success for all employees. Check out what people are saying on Glassdoor
FloQast offers competitive compensation and a positive and supportive work environment
Ranked 11th on the 2018 Best Places to Work by LA Business Journal
FloQast ranked on The SaaS 1000