Broker-Dealer Operations Representative at Altruist

| Greater LA Area
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Altruist is an LA fintech company on a mission to make financial advice better for everyone. We’re looking to hire an entrepreneurial Operations Representative. If you're passionate about building meaningful products that people love to use, then you’ll love what we’re up to.

Our team is solving a huge problem that requires big-picture thinkers who are motivated to make a real difference through their work.

Operations Representative:

As Altruist enters an expansion phase for our revolutionary product offering, we’re seeking experienced Operations Representatives to help position us for future growth and success. This position requires the applicant to remain flexible, have a willingness to take on daily tasks in potentially multiple departments and job functions as needed, a proactive attitude, and go above and beyond to satisfy our internal and external clients.

The ideal candidate will be FINRA Series 7 & 63 licensed or have previous broker-dealer operations and/or clearing firm experience in a financial services brokerage environment. Must be a quick learner, willing to provide in-depth information regarding our product offering, flexible, detail-oriented, handle multiple tasks, and clearly process and explain brokerage inquiries as needed. This position is located in Venice Beach, California, or Austin, Texas.


  • Ability to remain flexible when required to work on multiple projects and various departmental functions
  • Organizational skills, detail-oriented, multi-tasking, accuracy, and efficiency are critical qualities to ensure success in this position
  • Broker-dealer operations experience, especially with new accounts, ACATS, cashiering, corporate actions, and trade desk functions, would be a plus
  • Process information associated with client account(s) and research more complex issues to correct/minimize concerns
  • Collaborate with customer service and/or various internal teams to perform required work
  • Utilize proprietary and external systems to evaluate complex issues and make critical thinking decisions in a fast-paced brokerage environment
  • Excellent oral and written communication skills with the ability to convey complex financial service concepts in an easy-to-understand manner
  • Handle outbound or inbound advisor/client communication in possible escalated situations
  • Understand, comply, maintain, and reinforce FINRA regulatory compliance, firm policies, procedures and guidelines

Knowledge & Skills:

  • Ability to exercise independent thought and judgment while adapting to new tasks with little notice
  • Thorough understanding of financial service brokerage industry would be beneficial
  • FINRA Series 7 & 63 licenses or willingness to achieve within 6 months is preferred
  • Previous clearing firm experience, especially with APEX Clearing, would be a plus
  • Approach all job responsibilities with a sense of urgency throughout the entire work shift
  • Strong communicator who can effectively process advisor or client requests in a timely and efficient manner
  • Flexibility to handle multiple tasks/issues while working under strict time constraints
  • Ability to work independently and within a team environment
  • Information confidentiality is of the utmost importance for this position
  • Solid interpersonal skills are required
  • Bachelor’s Degree or equivalent business experience preferred

Working Conditions:

  • Ability to sit and work on a computer for a significant period of time
  • Focused visual concentration and attention to detail is critical
  • Working environment provides minimal exposure to discomfort or risk to safety
  • Work hours may regularly exceed a 40-hour workweek
  • Ability to work evenings, overtime, weekends and holidays when or if necessary
  • Willingness to work within a fast-paced operational environment and open to potential shift changes to meet business demands
  • Must be reliable, provide own transportation and ability to arrive on time for scheduled shift

What you’ll get

At Altruist you’ll work with a talented group of hungry creators looking to disrupt our industry. You’ll be given the freedom to do your best work alongside down-to-earth developers, designers, and thinkers who are at the leading edge of their craft.

We offer top-of-the-line health benefits, 401(k), a competitive salary, and a flexible schedule including unlimited vacation time. You’ll join on the ground floor and have the opportunity to make your mark and have a real say in how we build products. Our office is located in the heart of Venice on Abbot Kinney Blvd.

You’ll join a proven founding team with a significant venture backing. Together, we’re going to fix the broken parts of finance and investing (most of it).

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • SketchDesign
    • FigmaDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM
    • MailChimpEmail
    • SendGridEmail


Per GQ & Forbes magazine, "The coolest street/block in America." Abbot Kinney Blvd. The beach is also just a 15-minute walk away.

An Insider's view of Altruist

What’s the vibe like in the office?

Our office is relaxed and welcoming. We check our egos at the door and focus on producing great work together. Collaboration is paramount. While we're flexible, down-to-earth, and provide plenty of autonomy—we're also extremely motivated and hard-working. Altruist has a huge opportunity to make a big impact and we're dedicated to making it happen.


Head of Design

What does your typical day look like?

Our team has a collaborative spirit while also taking ownership of our areas of expertise. The environment at Altruist requires us to be flexible as we build our technology for our clients. Maintaining a balance between these multiple aspects is both challenging and fulfilling. I genuinely feel empowered and responsible to make an impact.


Quantitative Researcher

What's something quirky about your company?

Let’s just say that I don’t dread Mondays anymore. People genuinely want to be here! Coming to work is like coming to hang out with great friends, and together we are building something that will help a lot of people. The days tend to fly by, and in the heart of Venice, there is never a dull moment!


Marketing Manager

What are Altruist Perks + Benefits

Altruist Benefits Overview

Office on Abbot Kinney, 401k with 4% company match, stock options, unlimited PTO, free snacks/beverages, dog friendly office, flexible schedule, community volunteering, monthly lunch & learns, fun work environment.

Volunteer in local community
Altruist loves to volunteer in our communities. We have participated in beach clean-ups and looking to get involved with local charities, animal shelters and helping the homeless.
Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
Company Equity
Altruist offers stock options with a 4 year vesting schedule.
Child Care & Parental Leave Benefits
Flexible Work Schedule
Altruist provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive 20 hours per year of paid volunteer time.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Altruist offers commuter benefits for transit and parking. Altruist will deposit $100 each month towards your commuter benefits.
Stocked Kitchen
You want it, we probably have it. :)
Happy Hours
Happy hours are hosted every Thursday.
We offer employees flexible commuter benefits up to $100/mo, to be used however best for each team member.
Pet Friendly
Altruist pet policy is dog friendly daily.
Professional Development Benefits
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
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