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Billing Specialist

| Greater LA Area
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About This Role

Apeel Sciences is seeking a Billing Specialist who will drive the billing process by utilizing complex problem-solving skills along with strong client interaction skills. The role is best suited for a team player who is action-oriented and has strong communication skills. The Billing Specialist will be responsible for timely and accurately preparing invoices to Apeel’s customers. These customers may include suppliers of fresh produce (packing houses), distributors, and retailers (grocers). The Billing Specialist will also be responsible for following up with customers regarding outstanding balances, and resolving questions that our customers may have about our invoices.

What You'll Do

  • Own the billing function by ensuring effective processes and accurate invoices.
  • Review customer contracts for product and pricing information
  • Maintain a centralized file of pertinent customer information.
  • Work with Apeel team members and the customer to obtain necessary customer information.
  • Track incoming customer purchase orders and shipping documents throughout the month.
  • Communicate with customers regarding missing purchase orders or shipping documents, and discrepancies in documentation.
  • Communicate issues to Apeel management.
  • Prepare customer invoices in QuickBooks and reconcile supporting documentation to the invoices. Invoices may be prepared monthly or multiple times throughout the month, depending on the customer.
  • Follow up with customers regarding late outstanding balances due to Apeel.
  • Work with the Financial Planning and Analysis team to facilitate reporting by customer, product category and related metrics.
  • Respond to internal and external requests and provide high quality support to customers and colleagues.
  • Participate in the development and documentation of policies and procedures.
  • Identify areas for workflow process improvements, provide recommendations and execute on the changes.
  • Perform other duties and ad-hoc projects as assigned.

What You Bring

  • 3+ years of billing experience
  • Bachelor’s degree in Accounting, Business, Finance or other related field. An equivalent combination of relevant education and applicable job experience may be considered.
  • Customer service (both internally to Apeel and outwardly to customers)
  • Interpersonal communication
  • Strong oral and written communication skills
  • Able to handle multiple priorities and set/meet deadlines
  • Problem solving
  • Organization
  • Documentation skills
  • Detail-oriented

Software or Program Knowledge Required for the Position:

Excel experience required. 

QuickBooks experience a plus.

Salesforce experience a plus.


Apeel believes that the scale of our impact is determined by the teams that work with us. As such, we seek to build high-performing teams of people from various experiences and backgrounds who can collectively push our company into new realms. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.

Please note that Apeel Sciences does not accept unsolicited resumes from recruiters or employment agencies. In the event of a recruiter or agency submitting a resume or candidate without a signed agreement being in place, we explicitly reserve the right to pursue and hire such candidates without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of Apeel Sciences.
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Location

71 S. Los Carneros Rd. , Goleta, CA 93117

What are Apeel Sciences Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes.
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Acme Co. also provides 8 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Our game room includes Ping Pong.
Stocked Kitchen
Some Meals Provided
Happy Hours
Twice per month Friday company gatherings
Parking
Pet Friendly
Acme Co.'s pet policy is dog friendly daily.
Relocation Assistance
Fitness Subsidies
Apeel covers a gym membership for its employees or allows them to opt out of
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Annual individual budget for training, Onsite training courses, The ability to attend job related conferences and seminars.
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer $1500 annually for continuing education.
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