In Strategic Operations (Strat Ops), we serve as the nerve center for operations, developing the operating strategy to achieve company-wide business goals. The Strat Ops team works horizontally across the company and within the broader Ops organization to enable business units to deliver products to customers with consistency, reliability, and scale. Further, we work closely with product teams to turn operational processes into scalable products or solutions.

As an Associate reporting to the Manager, Strategic Operations, you will dive into data to explain business performance, run and refine experiments to improve our core operational processes, build tools that allow teams to accelerate their workflows, and collaborate with internal and external stakeholders to develop insights and recommendations to take the business to the next level.

Responsibilities:

• Assist in developing strategy and process to scale Fair operations
• Execute highly visible projects and deliver updates to stakeholders
• Monitor business performance across relevant KPIs and conduct deep-dive investigations to understand the “why” behind how metrics are performing
• Perform ad hoc strategy, research, modeling, and analytics projects to help guide decision making
• Have the ability to execute projects of varying urgency and scope with limited guidance

Required Qualifications:

• Bachelor's degree from a competitive university
• 3+ years of experience in consulting / investment banking / business intelligence / strategy / high-growth operations or startup experience
• Strong communication, organization and stakeholder management skills
• Strong analytical and critical thinking ability
• Demonstrated ability to deliver results in a fast-paced environment
• Growth mindset: you seek out learning opportunities for yourself
• Strong Excel and PowerPoint skills
• SQL experience a plus but not required