Who we are
 

Scratchpay provides pet parents with simple friendly payment plans. We help pet parents to provide the care their pets need, easing the financial barrier. We are growing fast in the veterinary space and Veterinarian, Pet owners and pets across the US love us! Come help us help more pets!

About the position
 

Accounts receivable duties include ensuring accuracy and efficiency of operations, processing and monitoring incoming payments, and securing revenue by verifying and posting receipts.  This is about working with a brilliant team that's been growing from 0 to 1 in about 3 years, and this is about helping pets in 50 states + DC in the US and 13 provinces in Canada by verifying and recording transactions, resolving account discrepancies, and performing other tasks to secure payments from borrowers and to veterinary clinics
 

This job is for you if you recognize yourself in this:

• I am a good mind

• I am detail-oriented

• I like to solve puzzles

• I can think for myself

• I am critical of myself and others

• I am always respectful

• I ask questions when needed

• I can understand the boundaries but have a lot of fun within them

• I take my work seriously and never let down people

• I work hard because I want to do the best that I can right now

• I always observe and reflect on how to do better tomorrow

• I like animals

Qualifications Required

• 1+ years Accounts Receivable experience preferably in a high-volume environment.

• Be skilled and thorough researcher

• Be able to work independently to meet deadlines.

• Ability to function efficiently under minimal supervision.

• Be data driven & result oriented

• Be a good communicator

• Strong Microsoft Excel skills

You will
 

• perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data: card payments, E-checks, wires, checks etc

• reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted

• follow established procedures for processing checks and cash in-house

• research and resolve payment discrepancies, process adjustments, work with card payments disputes

• monitor customer account details for non-payments, delayed payments and other irregularities

• suggest process improvement opportunities and assist with projects in the receivables area 

How to know if you are a good fit?

The good

• We are a team of dedicated, hard working, friendly individuals

• We move fast, sometimes break things with measure, we give a second chance

• We give constructive feedback, we challenge each other

• We are open-minded and we care for each other

• Everyone is striving towards excellence. Mediocrity isn't our cup of tea. But we always work hard to help those that are willing to get there!

The bad

• Everything goes fast and the ultimate goal is to move the business fast. There can be disconnects in communication at times. We all need to navigate through this and push whenever it is critical to do so.

• We are open-minded but things need to be moving forward.

• We say what we have to. So expect to hear some unpleasant - but true - things sometimes. Don't hesitate to argue back - with respect - if you disagree.

• Like any startup, It can be a mess some days. You also will likely have to do things that aren't in your scope sometimes. Part of the fun, right? ;)

The most important is: We are always looking at improving. All the time, step by step. If you feel mediocre and don't see a path to improvement or can't listen to others' voice, please do not apply.