SimplePractice
SimplePractice empowers private practices to thrive.
Hybrid
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Jobs//Hybrid//Developer + Engineer//

Site Reliability/DevOps Engineer

Sorry, this job was removed at 1:25 p.m. (PST) on Friday, December 13, 2019
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About the Job

SimplePractice is the future of practice management. We’re at the forefront of making it simple for clinicians to run and grow their practices and growing quickly.We’ve built the highest-rated practice management software and we’re on track to become the market leader.

We are looking for our a linux system engineer who has a strong motivation to deliver customers stable and secure systems.

Under the supervision of the Engineering Director, you will be responsible for operating our services in a HA environment, as well as maintaining and scaling infrastructure components and manage the security of our production systems.

What you'll do day-to-day

  • You will be responsible for monitoring application performance, provisioning, maintaining and scaling infrastructure as well as work on building internal tools for the automation of routine tasks
  • Be accountable for system updates, backups, uptime, logging, alerts, and testing
  • Participate in 24/7 on-call rotation
  • Engineer, implement and monitor security measures for the protection of computer systems, networks and information
  • Automate the provisioning, configuration, scaling, and monitoring of our platform
  • Lead 3rd party penetration tests and incident response trainings
  • Evaluate risk assessment results and formulate corrective action plans
  • Review information security news for information relevant to the organization

The ideal candidate

  • Bachelor's degree in Computer Science (or equivalent) or higher degree
  • Excellent Linux skills and experience with running high-available Ruby on Rails applications (> 99.95% uptime) 
  • Experience with our current stack - RoR, Nginx, Passenger, MySQL, Redis
  • Good understanding of configuration management tools like Chef and monitoring tools like DataDog
  • Ability to analyze and resolve complex infrastructure resource and application deployment issues
  • Working knowledge of Javascript and Ruby on Rails.
  • Problem solving skills and ability to work under pressure
  • Passion, drive, energy, a sense of humor, great attitude and team player!

Bonus Points

  • Experience with global failover and load balancers
  • Working knowledge of MySQL replication
  • Security related work background or CISSP certification

Technology Stack and Tools you will be working with

  • Ruby on Rails
  • EmberJS/ReactJS
  • Nginx
  • Phusion Passenger
  • Capistrano
  • MySQL
  • Redis
  • Kibana
  • Chef
  • DataDog
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Smita Wadhawan
Chief Marketing Officer
LEARN AND CHALLENGE
Leadership That Empowers You to Grow
“Our goal is to lift up our team members and give them the resources they need to succeed,” said Smita Wadhawan, the company’s chief marketing officer. “We ensure we’re creating goals that are not just business-focused but also carving out the time for learning and development.” As a leader, Wadhawan sees her role as one with a priority to empower her team. That means not only empowering them to connect with customers, but also to challenge and grow themselves. “We have access to many learning programs and memberships that allow us the flexibility of learning at our own pace,” she said.
“Our goal is to lift up our team members and give them the resources they need to succeed,” said Smita Wadhawan, the company’s chief marketing officer. “We ensure we’re creating goals that are not just business-focused but also carving out the time for learning and development.” As a leader, Wadhawan sees her role as one with a priority to empower her team. That means not only empowering them to connect with customers, but also to challenge and grow themselves. “We have access to many learning programs and memberships that allow us the flexibility of learning at our own pace,” she said.
We give our team the opportunities and permission to experiment so they can learn by doing.
Josh Keegan Gross
Engineering Manager
EXPLORE AND DEVELOP
Experiment With Tech for Big Results
Josh Keegan Gross’ tech stack includes Ruby on Rails on the backend and Ember.js on the frontend. “Both are opinionated frameworks which take time to learn but allow engineers to complete feature work faster and with more code integrity,” he said. The team has been working on a new project to SimplePractice — a searchable platform of clinicians called the Monarch Directory. “This is a big new direction for us and the impact is huge,” said Keegan Gross. “Allowing people to more easily find and connect with a therapist adds a lot of value to our clinicians, company and the public at large.”
Josh Keegan Gross’ tech stack includes Ruby on Rails on the backend and Ember.js on the frontend. “Both are opinionated frameworks which take time to learn but allow engineers to complete feature work faster and with more code integrity,” he said. The team has been working on a new project to SimplePractice — a searchable platform of clinicians called the Monarch Directory. “This is a big new direction for us and the impact is huge,” said Keegan Gross. “Allowing people to more easily find and connect with a therapist adds a lot of value to our clinicians, company and the public at large.”
Engineers are invited to demo new technologies at lunch-and-learns and our weekly meetings regularly feature demos of something new we’re using in our stack.

What are SimplePractice Perks + Benefits

SimplePractice Benefits Overview

We take care of the people who take care of our customers. We offer 100% medical, dental, vision plans and an attractive 401k. We also offer generous PTO and wellness perks including an Employee Assistance Program (for mental health counseling, legal and financial consultation).

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Summer hours
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Family medical leave
Vacation & Time Off Benefits
Paid volunteer time
Paid holidays
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Catered lunches in the LA office
Company-sponsored happy hours
Onsite office parking
Garage parking included
Pet friendly
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available
Paid industry certifications
View full list of perks + benefits
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