Site Reliability Engineer

| Greater LA Area | Remote
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At Built In, the health, safety and well-being of our employees and of our communities is a top priority. Due to the effects of COVID-19, we have decided to manage our entire business remotely until further notice. HQ-based employees will temporarily work from home until it is safe to return to our office. As we continue to grow, we are excited to be hiring for all open roles and look forward to meeting with qualified candidates in a virtual setting. For anyone who joins our team (yay!), your onboarding experience will also be conducted virtually. Thank you for your interest in Built In and be safe! Hello, We’re Built In

Built In is on a mission to unite technology professionals with their purpose. We do that through the power of content. Today, over one million registered users and 4.5 million technology professionals use our platform every year to learn about innovative companies, new technologies and further their careers.
The caliber of audience we’ve cultivated means that over 1800 companies--from the hottest tech startups to Fortune 500 companies undergoing digital transformation-- trust us to share their employer brand story and fill the technology roles that drive their strategy.
Because we can help employers find hard to recruit talent, our B2B side is thriving. In addition our users are finding great jobs and advancing their careers and knowledge of the tech world with Built In. That means we are rapidly growing our product and technology footprint as we are committed to building the leading SaaS product for employer branding and talent activation.
With venture funding of $30M to date with a $22M Series C raise in 2019, we are poised to disrupt recruiting for hard-to-fill roles and help technologists find their dream jobs--in their city, around the country or completely remote. If you are looking for an award-winning culture, have a desire to help people find their calling and want to be part of building best-in-class technology, Built In might fulfill your purpose.

We’re looking for a Site Reliability Engineer (SRE) 

We are a dynamic team of engineers building products for a fast-growing company that is dedicated to building meaningful tech communities. As an experienced member of our Technology team, we foremost look for talented people who are passionate towards solving business problems through innovation and best engineering practices. You'll be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders on a daily basis to stay focused on common technology and company goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You’ll work in a collaborative, trusting, thought-provoking, outcome-driven environment with new technologies and architectures in a forward-thinking organization that looks to push boundaries - one that encourages diversity of thought and creative solutions that are in the best interests of our customers nationally (and building towards globally)

The vision of the Site Reliability Engineering (SRE) team is to enable every product and technology team to start, iterate on, and own the projects they create end-to-end. To achieve this vision, the SRE team focuses on the following streams of work:

  1. Empowerment: Build and maintain a technology infrastructure that minimizes operational friction and allows every team to start, iterate on, and own projects, end-to-end.
  2. Efficient Operations: Monitor and optimize the costs (monetary, temporal, etc) of all the systems supporting the product teams.
  3. Consistency and Security: Establish standards and follow conventions to reliably scale and secure the organization.
How you’ll contribute
  • Be responsible for ongoing reliability and robustness of Built In infrastructure in production, staging and development.
  • Implement, configure, and operate tools and products in the DevOps and DevSecOps Toolchain.
  • Maintain services by monitoring availability, capacity, and throughput leading the team through continuous improvement of production operations.
  • Learn and study all failures to add to roadmap of future reliability & support new services before they go live through system design consulting and launch reviews
  • Work within our multi-technology stack including Go, Vue, TypeScript, Python and Docker to build services and applications; Drupal-based platform with content, and Salesforce.
  • Adapt to new technologies and processes, and work in a test-driven development environment. Your inputs will always be valued in implementing improvements to our development processes.
  • Collaborate with Engineers, QA, and Product teams providing technical expertise and leveraging SRE best practices. We are organized around B2B, B2C, Data & Business Intelligence, Platform and Growth Pods with shared services of SRE and QA. 
  • Embrace and commit to culturalizing vision and plans for DevOps principles through practice and knowledge sharing and building self-service infrastructure and tools by writing code, aka Infrastructure as Code.
What you need
  • BS or MS in computer science or information technology, or equivalent experience required.
  • At least 3 - 5 years of experience working in a Site or Service Reliability Engineering (SRE), DevOps or Operations roles.
  • Software engineering experience will be considered a plus. You have programmed with modern frontend and backend languages. A small list of examples for such languages include Go, Python, PHP, Ruby, JavaScript, TypeScript, and CoffeeScript.
  • Familiarity with API design, DevOps concepts, AWS and cloud technologies, Docker.
  • Experience with container based deployments and orchestration tools (e.g. Kubernetes), as well as Cloud Platforms and related tooling: AWS, GCP, Terraform, configuration management. 
  • Experience with Test Driven Development and Unit Test Frameworks a plus.
  • Strong customer service skills with excellent written and oral communication abilities.
  • You want to be a part of a team that succeeds as a unit, and you want mentorship from other engineers as much as you want to mentor those engineers yourself.
  • Position is on rotation for 24x7 support for some systems.  As such, the SRE is required to occasionally work off-hours for maintenance or to resolve technical issues.
What We Value

We’re revolutionizing tech recruitment. So we question everything, because the best answers sit just to the right of a question mark. That’s our heritage as a disruptive company — as a company whose future depends on our capacity to innovate with a sense of drive, purpose and urgency. If you join Built In, you will work from this set of values:

  • Be Inclusive, Always. We’re committed to a culture where all people are respected, have a say and can be their whole selves. We will uplift and advocate for one another. Always.
  • Be Unreasonably Passionate. Our passion is borderline obsessive, and we’re ok with that. No one ever built anything great on a “meh.” We work with outsized passion to fulfill our mission.
  • Be Humble. You don’t have all the answers. Luckily, you don’t have to. Don’t worry about being right. Be humble instead. 
  • Stay Curious. Curiosity is a springboard to the future. It can transform the wisp of an idea into a breakthrough. We ask “what if.” We work with wonder. It’s how we innovate.
  • Lead with Solutions. Question everything. But offer solutions as you do. Raise issues. But propose a few answers. For every hole you poke, offer a way to patch it up. 
  • Own the Result. We have no time for blame or shame. When you stumble, own it, learn from it + get back to business. 
  • Do More. Do more than your job description. Take initiative. Take charge. No job is beneath you, and no job is too big. Be a leader and do more — do whatever it takes.

Be Inclusive, Always

Research shows that women and other marginalized groups tend to apply to roles only when they check every point on a job description. We encourage you to apply if you meet the majority of qualifications and this role is aligned with your career trajectory. 

Built In is an equal employment opportunity employer.  Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

Built In is guided by principles of diversity, equity and inclusion (DEI). We are committed to this work over the long-term, but here’s some of what’s in place today:

  • We have five thriving ERG groups: Built In For The People, BuiltOut, United We Parent, Womxn United in Tech and Built In Tribe. 
  • We have a dedicated Director, HR + Inclusion who oversees our DEI roadmap, which provides our annual metrics, goals and initiatives. 
  • We are proud to be led by a female CEO and founder.
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Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavascriptLanguages
    • PHPLanguages
    • SymfonyFrameworks
    • MemcachedDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • InDesignDesign
    • ZeplinDesign
    • ConfluenceManagement
    • JIRAManagement

Location

Los Angeles, CA

An Insider's view of Built In

What’s the vibe like in the office?

Good vibes are a top priority around here. You'll hear music played from our playlist that the entire company co-builds, you'll see a movie streaming on TV and, if you catch us at lunch, you'll see the entire office sitting at our communal table. We work hard every day but we always make time to spend together.

Adam

VP, Growth

What does your typical day look like?

My days start with a quick team sync in the morning. There are usually some calls scheduled with others to collaborate on the CI/CD pipelines or another project. My time is split between management work and implementation work. It’s so encouraging when everybody is willing to pair to sort out a problem or get on a quick call to provide context.

Sam

Lead Site Reliability Engineer

How does the company support your career growth?

Success means more here. It not only is being noticed by my team but it positively impacts Built In’s overall results. Our team is made of strong individuals working together to build our revolutionary platform

Samantha

Enterprise Account Executive

How do you empower your team to be more creative?

The new business team has a big impact on strategy, so it’s important to cultivate creativity and innovation. In our “Idea Friday" meetings, we share new ways to sell — and “anything goes.” The ideas can be great or totally unrealistic, because it’s about sparking creativity. The best part is that some of these ideas have shaped our strategy.

Emma

VP, Sales

How do you collaborate with other teams in the company?

Working at Built In is a digital marketer's dream (It is for me anyway). Each day I leverage relationships across the organization to solve complex problems with creative solutions, support our diverse team of content creators, and collaborate with data & analytics to find insights that will make Built In's online presence even more engaging.

Daniel

Digital Marketing Manager

What are Built In Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
We pay a really nice chunk of the cost of premiums for medical, dental, vision and disability.
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

We operate as a flat organization where everyone is responsible to self-manage and take ownership of their work. We are humble, hardworking, honest and fun. And we regularly debate office pets, take turns DJing and find time to celebrate our wins as a company.

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