In this role, you will discover and analyze the business and technical needs of our customers and collaborate with the sales and technical delivery teams to help customers in their implementation of ZAML (Zest Automated Machine Learning) to elevate their machine learning processes and ensure smooth PoC (proof of concept) leading up to production deployment of Machine Learning Models.

You'll need to have excellent communication and people skills, as you'll be a crucial part of the first major experience our customers have with ZAML. As a Senior Solutions Architect, you will also need to have a balance of technical expertise, passion for Machine Learning, and thorough understanding of business processes.

In this role you will:

• Collaborate with the sales and technical delivery teams to bring our customers the best of ZAML, ensuring smooth operations and integration, leading to production deployment.
• Discover and analyze customer business and technical problems and suggest the appropriate solutions
• Provide presales technical support for the development and implementation of ZAML
• Use your deep knowledge of our offerings to provide technical expertise to sales associates and customers through sales presentations and demonstrations of our offerings; prepare detailed specifications of ZAML installation options.
• Follow standard practices and procedures in analyzing situations or data

We are looking for:

• 5+ years of experience in sales engineering, consulting, IT architecture, or equivalent supporting enterprise accounts
• 5+ years of integration or development experience with the UNIX and Linux system administration
• Excellent communication and presentation skills with a record of developing relationships at engineering, commercial, and executive levels
• Ability to interpret customer business problems and technical issues and effectively explain how a solution will align to customer needs or requirements
• Knowledge of enterprise solutions and architectures like cloud, big data, virtualization, storage, relational database management system (RDBMS) and high availability
• Experience with Kubernetes and container orchestration is a plus

Perks and benefits:

• People – the best part of Zest
• Robust healthcare plans, matching 401K and unlimited vacation time
• Dog friendly office with lounge areas, video games and gigantic jigsaw puzzles
• On-site gym with yoga, salsa, and other employee run fitness classes
• Generous family leave policy (6 month maternity leave/3 month paternity leave)
• Tuition reimbursement, conference allowance and Zest talks
• Complimentary massages, manicures, pedicures and more
• Daily catered lunches from LA’s best restaurants and fully stocked kitchen
• Company happy hours, social events and outings

About ZestFinance:

ZestFinance, Inc. applies its unique credit-decisioning technology platform — based on data science and machine learning — to help lenders effectively predict credit risk so they can increase revenues, reduce risk and ensure compliance. ZestFinance was founded in 2009 by Douglas Merrill and a team of former Google employees with the mission of making fair and transparent credit available to everyone.

We are committed to diversity in hiring, professional development, and everyday discussion. Zest is determined to hire crazy smart people who are different from each other to create broad thinking, lots of different ideas, and by extension, the best team possible.